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Gemini Review

Last Updated on June 5, 2024

James Headshot
Written by
Adam Headshot
Edited by
Gemini logo
2.91
Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.
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The Bottom Line Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Gemini is a user-friendly cryptocurrency exchange that offers services to new crypto investors and expert traders. The platform has simple and advanced features, including quick account setup, identity verification, staking rewards, and educational resources.

The exchange provides transparent fees and continuously works to improve its customer support and mobile/web accessibility. It puts great importance on security, with most customer assets held in cold storage.

Table of Contents
Disclaimer: This is not a validation of cryptocurrency or any particular provider, service, or product. It should not be taken as advice to engage in trading or use any services. Please check our terms and conditions.

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Pros

  • User-friendly interface
  • High security standards
  • Regulated by the New York State Department of Financial Services
  • Variety of cryptocurrencies available for trading
  • Offers both a simple brokerage service and a professional trading platform

Cons

  • Higher fees compared to some other exchanges
  • Limited selection of altcoins compared to larger exchanges
  • No margin trading available
  • Customer support can be slow to respond
  • No credit card deposits for US customers

Quick Summary

Headquarters Location New York, USA
Fiat Currencies Supported USD, AUD, GBP, CAD, EUR + 2 others
Total Supported Cryptocurrencies 73+
Trading Fees 0.05% - 0.15%
Deposit Methods Bank Transfer, Debit Card, Credit Card, Cryptocurrency, Paypal, Apple Pay, Google Pay
Support Facebook, Twitter, Instagram, Help Center Articles, Support Ticket
Mobile App Yes - iOS, Android

Gemini is a licensed crypto trading platform built by the Winklevoss twins in 2014. The company supports a wide range of cryptocurrencies to suit the needs of beginners and advanced traders.

Gemini homepage

The platform’s notable features include high security, compliance measures, crypto-to-crypto trading pairs, competitive fees, and strong customer support.

Gemini also provides a wallet service and insurance policy to protect digital assets from certain losses. Such a high level of insurance coverage is not a common feature among cryptocurrency exchanges and speaks volumes about Gemini’s commitment to its users’ security.

About Gemini

Gemini has made creating an account simple and user-friendly for newcomers. Using MyInfo through Singpass can speed up the setup of a Gemini account.

Users can connect their bank accounts with Gemini by inputting their banking information manually, simplifying the funding process and enabling them to trade immediately.

Gemini features

Gemini also offers a simplified identity verification procedure. Users can accomplish this step quickly by providing scanned copies of identification documents in a dedicated area on the platform.

Gemini has a number of active social profiles including Facebook, Twitter, Instagram, LinkedIn, Reddit, TikTok and YouTube.

Gemini has a mobile app on both the Apple App Store and Google Play.

Gemini Supported Cryptocurrencies

Gemini supports trading on over 73 cryptocurrencies on their platform. This exchange currently supports 18 of the top 30 market cap cryptocurrencies.

  • Bitcoin (BTC)
  • Ethereum (ETH)
  • Tether USDt (USDT)
  • BNB (BNB)
  • Solana (SOL)
  • USDC (USDC)
  • XRP (XRP)
  • Dogecoin (DOGE)
  • Toncoin (TON)
  • Cardano (ADA)
  • Avalanche (AVAX)
  • Shiba Inu (SHIB)
  • TRON (TRX)
  • Polkadot (DOT)
  • Chainlink (LINK)
  • Bitcoin Cash (BCH)
  • NEAR Protocol (NEAR)
  • Polygon (MATIC)
  • Uniswap (UNI)
  • Litecoin (LTC)
  • UNUS SED LEO (LEO)
  • Dai (DAI)
  • Pepe (PEPE)
  • Internet Computer (ICP)
  • Kaspa (KAS)
  • Ethereum Classic (ETC)
  • Aptos (APT)
  • Render (RNDR)
  • Stacks (STX)
  • Hedera (HBAR)

Download full list of cryptocurrencies Gemini supports

Trading Experience

The ActiveTrader platform on Gemini provides 73+ cryptocurrencies for trade. The platform presents experienced traders with many crypto-to-crypto trading pairs, enabling them to implement advanced trading tactics and satisfy their preferences and requirements for a productive trading experience.

Gemini’s ActiveTrader Platform

Gemini’s ActiveTrader platform is designed for advanced traders. It provides experienced traders with charting tools and various order types, including an auction system that allows users to establish maximum purchase or minimum selling prices.

Other features provided by ActiveTrader include a high-speed system that performs transactions in microseconds, insight into the depth of order books, and an API series designed for customizing trading strategies and obtaining market data.

Staking Rewards and Gemini Earn

Gemini provides more than just trading options; it also allows users to accumulate rewards through its staking program. This feature will enable users to earn on certain cryptocurrencies, offering an annual percentage yield ranging from 3% to 4%.

Nevertheless, participants should be aware that staking programs carry risks due to fluctuations in the cryptocurrency market. Such risks can lead to an exchange discontinuing its staking service or releasing assets without prior consent from stakeholders. Therefore, individuals engaging in Gemini’s staking program should recognize these risks beforehand.

Gemini exchange marketing

Gemini Fees

Depending on the platform used, Gemini applies varied trading fees. Those using the ActiveTrader platform get a distinct pricing structure for transaction costs, including taker and maker fees.

For traders who often engage in high-volume transactions via Gemini’s ActiveTrader service, a tiered-fee system related to their trading volume over a rolling period of thirty days and current asset liquidity is used. This enhanced version of transaction fees is made specifically for frequent traders, offering them more competitive rates.

Gemini provides individual customers with a depository account free of withdrawal fees and a custody account featuring offline storage designed for institutional clients. Its users also have the advantage of using wire transfers without any costs.

Type Fee
Deposit Fee (Bank Transfer) 0%
Deposit Fee (Credit/Debit Card) 3.49%
Trading Fee 0.05% - 0.15%
Withdrawal Fee (Bank Transfer) 0% - $25 USD

Gemini supports a range of different cryptocurrencies with varying withdrawal fees. When looking at Bitcoin, they don't charge anything above the standard Bitcoin network fee. Across all the crypto exchanges we've reviewed, the average Bitcoin transaction fee charged is 0.000415 BTC compared to the actual network fee of 0.000067 BTC. This means you are saving 83.76% on Bitcoin transactions by using Gemini instead of other exchanges.

Gemini has a maker/taker fee schedule which you can see below.

30-DAY TRADING VOLUME IN (USD NOTIONAL)¹ TAKER FEE MAKER FEE
0 0.40% 0.20%
≥ $10,000 0.30% 0.10%
≥ $50,000 0.25% 0.10%
≥ $100,000 0.20% 0.08%
≥ $1,000,000 0.15% 0.05%
≥ $5,000,000 0.10% 0.03%
≥ $10,000,000 0.08% 0.02%
≥ $50,000,000 0.05% 0.000%
≥ $100,000,000 0.04% 0.000%
≥ $500,000,000 0.03% 0.000%

Security - Is Gemini Safe?

Gemini does not compromise on security measures. Many customers’ digital currencies stored with Gemini are protected in cold storage to reduce exposure to online threats. As a result, even if there were a security breach at the platform level, most user funds would remain safe.

Gemini also employs advanced security protocols to protect its clients’ digital assets further. These protections include implementing two-factor authentication (2FA) and providing FDIC insurance coverage per customer in cash balances.

Notably missing is coverage against unauthorized access incidents involving thefts such as compromised personal account credentials or private keys stolen from users. So, while Gemini strives for high-level asset protection in the platform, individual users must practice security habits concerning their accounts.

Gemini Customer Support

Gemini ensures that sufficient support resources are available for its customers. The company offers a variety of issue categories for users needing to reach out to customer support – and the team is committed to swiftly replying once they receive a request from a user.

However, reviews on the responsiveness and efficiency of Gemini’s support have been varied. Several customers have voiced their dissatisfaction due to delayed responses and insufficient help.

In light of these issues, Gemini has instituted a straightforward process that allows customers to lodge complaints when their problems remain unaddressed following initial engagement with the customer service team. This indicates that Gemini acknowledges the feedback regarding its support and is working to improve it.

Gemini has also incorporated functionalities such as grammar correction and language translation to reinforce learning through its mobile app. It also suggests activities customized to the user’s preferences and displays them via a map interface.

Gemini support

Gemini Support Channels

  • Facebook
  • Twitter
  • Instagram
  • Live Chat
  • Help Center Articles
  • Support Ticket

Trading On Mobile App

Gemini’s mobile application has a visually pleasing design and easy-to-use interface, which includes Gemini calls. This addition allows users to exchange texts, voice messages, and photographs or use their cameras while trading cryptocurrency.

Designed specifically for smartphones and tablets, the app facilitates cryptocurrency trades with features optimized for these devices. The functionality provided by Gemini’s mobile offering suits varied preferences compared to using Gemini on desktop computers.

Web-Based Trading

Gemini’s web platform mirrors its mobile app’s simplicity and functionality. It caters to novice and seasoned crypto investors with an interface that makes trading cryptocurrency straightforward. The platform gives users a broad array of options for their transactions.

Gemini also ensures several offerings, such as collaborations with reputable market makers to guarantee favorable pricing and transparent trade execution.

Gemini’s Insurance and Compliance

Gemini ensures that digital assets are insured and upholds a strict adherence to regulatory standards.

Gemini’s Coverage Details

Crypto exchanges often vary in their level of security. Gemini sets itself apart by offering an insurance policy to protect against losses due to fraudulent activities or hacks, which includes coverage for assets such as the Gemini dollar.

U.S.-based account holders with USD balances on Gemini may benefit from FDIC pass-through deposit insurance. This depends on the terms outlined in the User Agreement provided by Gemini.

Users in the European Economic Area can rest assured that their e-money is kept in dedicated bank accounts held at Gemini. This precautionary measure is designed to defend against claims made by third parties, even if Gemini encounters financial difficulties.

Gemini’s Legal Standing

The New York State Department of Financial Services has provided Gemini Trust Company, LLC with a license, reflecting the company’s adherence to legal requirements as both a fiduciary and certified custodian.

Gemini complies with local financial regulations in the European Economic Area, subject to oversight from bodies such as Ireland’s Central Bank. In Ireland, Gemini is recognized as an Electronic Money Institution tasked with managing electronic money and payment services while meeting regional financial regulatory standards.

In the United Kingdom, entities affiliated with Gemini follow the rules established by the Financial Conduct Authority (FCA), ensuring conformity with laws that prevent money laundering and terrorist financing activities. This level of regulation includes acknowledging Gemini’s status as an officially registered cryptoasset business.

How to Sign Up on Gemini

  1. Create Account - Visit the Gemini website and fill out the create account form. You'll need to include a valid email, set your password and type in other details like your phone number and name.
  2. Verify Account - Confirm your email, you should get an email asking you to verify your account creation.
  3. Transferring Funds - Once your account has been verified, you'll be able to deposit using the deposit methods listed below.
  4. Start Trading Crypto - That's it! You should now have everything in place to start trading.

Deposit Methods

  • Bank Transfer
  • Debit Card
  • Credit Card
  • Cryptocurrency
  • Paypal
  • Apple Pay
  • Google Pay

Gemini Alternatives

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Binance

3.23
Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies
394+

Trading Fees
0.10%

Fiat Currencies Supported
USD, GBP, CAD, EUR, NZD + 75 others

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Kraken logo

Kraken

3.44
Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies
253+

Trading Fees
0.08% - 0.40%

Fiat Currencies Supported
USD, AUD, GBP, CAD, EUR + 1 other

Visit Kraken
OKX logo

OKX

3.57
Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies
367+

Trading Fees
0.08% - 0.10%

Fiat Currencies Supported
USD, AUD, GBP, CAD, EUR, NZD + 85 others

Visit OKX

Final Thoughts

Gemini’s user-friendly interface is well-suited to beginners and seasoned traders. It offers a wide range of cryptocurrencies that present numerous trading opportunities. Gemini also prioritizes security, employing strong protective measures and insurance coverage for digital assets.

Some users have expressed dissatisfaction with Gemini’s fee structure, and there are also reports of varied customer support experiences. Despite such complaints, Gemini focuses on adherence to regulatory standards and continued enhancement of its services.

All in all, Gemini is worthy of consideration for anyone seeking a simple and secure cryptocurrency exchange.

Gemini FAQs

Gemini is generally considered a trusted cryptocurrency exchange, known for its adherence to compliance and security measures. The New York State Department of Financial Services (NYSDFS) regulates the company, and it is known to employ security protocols such as two-factor authentication and wallet address whitelisting.

To withdraw money from Gemini, log in to your account, go to the withdrawal section, select the currency you wish to withdraw, and choose a withdrawal method, such as bank transfer or another wallet address. Follow the prompts to complete the withdrawal process, ensuring you have met any withdrawal requirements and verified the necessary details.

Withdrawal times from Gemini can vary depending on your method and currency. Fiat currency withdrawals to a bank account usually take 1 to 5 business days.

Cryptocurrency withdrawals can typically be processed more quickly, often within a few minutes to an hour, although network congestion can affect transaction times.

Gemini and Crypto.com are reputable exchanges prioritizing security, but their safety features may differ. Gemini is known for its strong regulatory compliance and security measures, while Crypto.com also offers robust security features.

Users should review each platform’s specific security protocols, insurance policies, and regulatory standing to determine the exchange’s safety.

Gemini is often recognized for its user-friendly interface, strong regulatory compliance, and security features. The platform offers a variety of tools for both beginner and experienced traders, including a mobile app, and is known for its transparent fee structure.

Additionally, Gemini provides customer support and educational resources to help users navigate the crypto market.

Gemini and Coinbase are both regarded well in the crypto industry for their security measures. They offer similar security features like two-factor authentication and insured hot wallets.

Each platform’s adherence to regulatory standards and commitment to security is designed to protect users’ assets. Users should investigate both exchanges’ latest security practices and insurance coverages to make an informed decision.

If you want to know how Gemini compares to other crypto exchanges (aside from Coinbase), see our article comparing Kraken vs. Gemini.

Yes, Gemini trading is legitimate. It operates as a licensed digital asset exchange and custodian regulated by the New York State Department of Financial Services.

The platform complies with SOC 1 Type 2 and SOC 2 Type 2, affirming its commitment to high security and operational standards.

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Methodology

At Crypto Head we use a rigorous research and rating process to assess each platform. Our star rating system is out of 5 stars and is designed to condense a large amount of information into an easy-to-understand format. You can read our full methodology and rating system for more details.

About The Authors

James Headshot
Written by

Crypto Technical Writer

James Page, previously the lead writer at Crypto Head and a registered psychologist, brings a unique perspective to the world of blockchain and cryptocurrency.

His extensive experience in the industry and ability to present complex concepts in an understandable manner make his articles a valuable resource for readers seeking to navigate the ever-evolving crypto landscape.

Check James out on:
Adam Headshot
Edited by

Co-Founder / Managing Editor

Adam Morris, the co-founder of Crypto Head and a respected crypto expert, offers insightful commentary and analysis on cryptocurrency, NFTs, and the evolving digital landscape.

His extensive experience and features in top-tier publications like Forbes and CNN underscore his deep understanding of the crypto world and its future potential.

Check Adam out on: