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Bitstamp Review

Last Updated on June 7, 2024

James Headshot
Written by
Adam Headshot
Edited by
Bitstamp logo
3.53
Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.
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The Bottom Line Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Bitstamp is a user-friendly and secure crypto exchange. It prioritizes customer security by keeping 95% of assets in cold storage and taking other comprehensive measures.

The exchange has an intuitive interface and advanced trading tools for novice and expert traders. It adopts a tiered fee structure that becomes more favorable with increased trading volume. Other features include a 100% reserve policy and annual audits by top accounting firms.

Table of Contents
Disclaimer: This is not a validation of cryptocurrency or any particular provider, service, or product. It should not be taken as advice to engage in trading or use any services. Please check our terms and conditions.

Please note: It was announced on 06/06/2024 that Robinhood has acquired Bitstamp for $200m. Please check the Bitstamp website for the latest information on changes to it's service for new and existing customers.

Pros

  • Robust security features
  • Supports a variety of fiat and cryptocurrencies
  • User-friendly interface for beginners
  • Advanced trading options for experienced traders
  • Competitive fee structure

Cons

  • Limited selection of altcoins compared to some competitors
  • Can be complex for absolute beginners
  • Slower customer service response times reported by some users
  • Withdrawal fees on certain methods and currencies
  • No derivative or futures trading options available

Quick Summary

Headquarters Location International
Fiat Currencies Supported USD, GBP, EUR
Total Supported Cryptocurrencies 94+
Trading Fees 0.060%% - 0.160%
Deposit Methods Bank Transfer, Debit Card, Credit Card, Cryptocurrency, Paypal, Apple Pay, Google Pay
Support Facebook, Twitter, Instagram, Live Chat, Help Center Articles, Support Ticket
Mobile App Yes - iOS, Android

Bitstamp has established itself as a reliable and straightforward crypto trading platform. Its user-friendly features, such as instant deposit options and direct bank account withdrawals, make crypto transactions easy for its users.

Bitstamp homepage

Regarding security, Bitstamp has gone the extra mile to ensure a high level of security for its users by keeping 95% of assets offline and encrypting personal information.

Aside from its strong security measures, Bitstamp offers competitive trading fees, a mobile app for novice and professional traders, and advanced trading tools.

About Bitstamp

Originating in Slovenia in 2011, the Bitstamp platform has made its legacy as among the most popular crypto exchanges. It has become globally recognized as the first officially licensed Bitcoin exchange, creating significant partnerships in the industry. The platform has expanded its operations internationally, with establishments in the UK, USA, Singapore, and Luxembourg, and it has a customer base exceeding five million people worldwide.

Bitstamp gained respect for being a global cryptocurrency trading platform that caters to actively investing individuals. Customers’ high regard and enduring presence show Bitstamp’s dedication to offering a safe, user-friendly cryptocurrency trading environment.

Bitstamp features

Bitstamp has a number of active social profiles including Facebook, Twitter, Instagram, LinkedIn, Reddit, Telegram and YouTube.

Bitstamp has a mobile app on both the Apple App Store and Google Play.

Bitstamp Supported Cryptocurrencies

Bitstamp supports trading on over 94 cryptocurrencies on their platform. This exchange currently supports 21 of the top 30 market cap cryptocurrencies.

  • Bitcoin (BTC)
  • Ethereum (ETH)
  • Tether USDt (USDT)
  • BNB (BNB)
  • Solana (SOL)
  • USDC (USDC)
  • XRP (XRP)
  • Toncoin (TON)
  • Dogecoin (DOGE)
  • Cardano (ADA)
  • TRON (TRX)
  • Shiba Inu (SHIB)
  • Avalanche (AVAX)
  • Polkadot (DOT)
  • Chainlink (LINK)
  • Bitcoin Cash (BCH)
  • NEAR Protocol (NEAR)
  • Uniswap (UNI)
  • Polygon (MATIC)
  • Dai (DAI)
  • UNUS SED LEO (LEO)
  • Litecoin (LTC)
  • Pepe (PEPE)
  • Internet Computer (ICP)
  • Kaspa (KAS)
  • Ethereum Classic (ETC)
  • Monero (XMR)
  • Aptos (APT)
  • Render (RNDR)
  • Hedera (HBAR)

Download full list of cryptocurrencies Bitstamp supports

Bitstamp provides access to a wide array of cryptocurrencies. Supported currencies include heavyweight cryptocurrencies such as Bitcoin, Ethereum, and Litecoin.

The exchange enables users to trade via several popular trading pairs, including BTC/USD, ETH/USD, LTC/USD, BCH/USD, and XRP/USD. Offering an assortment of these trading combinations allows traders various opportunities for market engagement. Bitstamp extends versatility in trading processes by also accommodating multiple fiat currencies.

Trading Experience

The process can seem overwhelming for those starting out in trading on other crypto exchanges. Fortunately, Bitstamp makes everything easier through its intuitive interface, a collection of fundamental trading tools, and the convenience offered by its mobile application.

The Bitstamp Interface

Bitstamp has a user-friendly interface. The dashboard’s design enhances the trading experience, minimizing any complexities involved in learning how to trade, thus improving users’ enjoyment and efficiency.

The Bitstamp online dashboard provides straightforward management of one’s digital assets. It showcases the portfolio’s composition, transaction history, trading fee tier level, and account balances.

Bitstamp simplifies aspects of the trading process through its thoughtfully arranged dashboard, allowing users to concentrate primarily on their trading goals.

Trading Tools for Every Trader

Bitstamp equips traders with trading tools and offers multiple order types, including market limit and stop orders. The company also accommodates margin trading to help control risks and capitalize on market price movements that align with current trends.

Experienced traders are provided with Bitstamp’s Tradeview, an elaborate trading interface with charting tools and real-time order book updates. Those who want to customize their transaction processes have access to powerful APIs and various automated trading bots through Bitstamp’s offerings.

Mobile Trading with the Bitstamp App

You can trade crypto even when on the go through Bitstamp’s app. The Bitstamp application brings complete trading capabilities to both Android and iOS devices. Equipped with real-time charting data, multiple types of orders, and wallet security features, it provides an easily accessible trading experience. For added convenience, users can instantly buy and sell various cryptocurrencies through the app itself.

Bitstamp exchange marketing

Bitstamp Fees

Bitstamp fees are very competitive. The exchange has adopted a tiered fee structure that varies according to a user’s trading volume over 30 days. For regular transactions, the Bitstamp exchange charges a standard trade fee of 0.060%% - 0.160%.

Type Fee
Deposit Fee (Bank Transfer) 0% - 0.05%
Deposit Fee (Credit/Debit Card) 0%
Trading Fee 0.060%% - 0.160%
Withdrawal Fee (Bank Transfer) 0% - €3 EUR

Bitstamp supports a range of different cryptocurrencies with varying withdrawal fees. When looking at Bitcoin, their withdrawal fee is 0.0005 BTC. The average across all other exchanges that we've reviewed is 0.000407 BTC. This means Bitstamp charges above the industry average by 22.79%. This is worth noting because it likely means they are also charging higher fees and spreads across all cryptocurrencies on their platform.

Bitstamp has a maker/taker fee schedule which you can see below.

30 days USD volume Standard Maker fee % Standard Taker fee % FX Maker fee % FX Taker fee %
< $10,000 0.300% 0.400% 0.060% 0.080%
> $10,000 0.200% 0.300% 0.040% 0.060%
> $100,000 0.100% 0.200% 0.020% 0.040%
> $500,000 0.080% 0.180% 0.016% 0.036%
> $1,500,000 0.060% 0.160% 0.012% 0.032%
> $5,000,000 0.030% 0.120% 0.006% 0.024%
> $20,000,000 0.020% 0.10% 0.004% 0.02%
> $50,000,000 0.010% 0.080% 0.002% 0.016%
> $100,000,000 0.000% 0.060% 0.000% 0.012%
> $250,000,000 0.000% 0.050% 0.000% 0.010%
> $1,000,000,000 0.000% 0.030% 0.000% 0.006%

Security - Is Bitstamp Safe?

Keeping customer accounts secure is important in crypto trading platforms. Bitstamp is committed to safeguarding client funds and upholds a policy of 100% reserves. The platform segregates customer digital currencies into cold storage to maximize security, distinct from company assets.

Following a 2015 incident that compromised its systems, Bitstamp has intensified its defense mechanisms by adopting crime insurance policies, boosting its comprehensive cold storage capabilities, and introducing withdrawal address whitelisting.

To ensure the integrity of customer accounts on the trading platform, several security practices are encouraged by Bitstamp, such as implementing two-factor authentication (2FA) for access to both user email accounts and the trading interface, requiring confirmatory emails for every withdrawal processed, permitting only pre-approved whitelisted addresses for withdrawals, and providing guidance regarding password strength with emphasis on uniqueness and regular updates.

Bitstamp’s commitment to maintaining high safety standards extends beyond technical measures. It includes compliance with international regulations and yearly evaluations of renowned accounting firms from among top industry leaders.

Bitstamp Customer Support

Bitstamp offers assistance through various avenues, but users should be prepared to handle most of their account requirements independently because support availability might sometimes be limited. Notwithstanding this limitation, when customers do contact Bitstamp’s help desk, they often receive timely and effective service.

However, the feedback from individuals interacting with Bitstamp’s customer care team varies. Some people report experiencing delays in processing withdrawals as well as less than satisfactory encounters when seeking help.

Overall, Bitstamp acknowledges the importance of good customer support and strives to align its services with users’ expectations.

Bitstamp support

Bitstamp Support Channels

  • Facebook
  • Twitter
  • Instagram
  • Live Chat
  • Help Center Articles
  • Support Ticket

Managing Your Bitstamp Account

Bitstamp expects its users to take charge of their own account maintenance. Users must prioritize the safety of their accounts, taking immediate action such as suspending their accounts and adjusting security preferences upon receiving any notifications of suspicious access attempts.

Bitstamp permits users to create up to 10 active sub-accounts, which they can oversee via user settings. This facilitates the organization of various trading approaches. It should be noted that transferring funds directly between these sub-accounts is not an option.

Management rights over these sub-accounts include handling API connections with restricted-functionality keys designed for each sub-account. When a user decides to terminate one of their subsidiary accounts on Bitstamp’s platform, any remaining balance gets transferred back into the primary account while pending transactions are canceled accordingly.

To provide seamless control even when away from traditional computing environments, Bitstamp has integrated full mobile compatibility, supporting both funding operations and trade plan executions across all secondary accounts remotely.

Educational Resources Provided by Bitstamp

Bitstamp has a collection of educational tools to support individuals on their crypto journey. These include a thorough help section, answers to frequently asked questions (FAQs), and blog posts that provide analysis on current trends in digital currencies.

The Learn Center at Bitstamp is designed to deliver a knowledge base covering topics such as enhancing blockchain performance, integrating cryptocurrencies with artificial intelligence technologies, and clarifying technical subjects such as the ERC-404 token protocol and multi-party computation (MPC) wallets.

Bitstamp also provides instructional materials for users interested in mastering different crypto platforms and wallet services, such as Magic Eden, OpenSea, MetaMask, and Ledger.

How to Sign Up on Bitstamp

  1. Create Account - Visit the Bitstamp website and fill out the create account form. You'll need to include a valid email, set your password and type in other details like your phone number and name.
  2. Verify Account - Confirm your email, you should get an email asking you to verify your account creation.
  3. Transferring Funds - Once your account has been verified, you'll be able to deposit using the deposit methods listed below.
  4. Start Trading Crypto - That's it! You should now have everything in place to start trading.

Deposit Methods

  • Bank Transfer
  • Debit Card
  • Credit Card
  • Cryptocurrency
  • Paypal
  • Apple Pay
  • Google Pay

Bitstamp Alternatives

Binance logo

Binance

3.23
Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies
397+

Trading Fees
0.10%

Fiat Currencies Supported
USD, GBP, CAD, EUR, NZD + 75 others

Visit Binance
Kraken logo

Kraken

3.44
Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies
256+

Trading Fees
0.08% - 0.40%

Fiat Currencies Supported
USD, AUD, GBP, CAD, EUR + 1 other

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OKX logo

OKX

3.57
Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies
362+

Trading Fees
0.08% - 0.10%

Fiat Currencies Supported
USD, AUD, GBP, CAD, EUR, NZD + 85 others

Visit OKX

Final Thoughts

Bitstamp has earned a reputation as a dependable crypto exchange. It provides a wide array of crypto assets, advanced trading instruments, strong security protocols, and low trading fees to give traders an enjoyable and productive experience at every level.

Although there are opportunities for improvement in aspects like customer support, Bitstamp is dedicated to advancing the user interface and safety features through regular updates.

For individuals well-versed in trading crypto or those new to cryptocurrencies, Bitstamp stands out as a noteworthy option for your trading requirements.

Bitstamp FAQs

Yes, Bitstamp does operate in Australia, allowing Australian users to access its platform for cryptocurrency transactions.

If you encounter withdrawal problems in your Bistamp account, check if all the information you inputted matches those on your bank account. For recently deposited funds, remember that you cannot withdraw the deposited amount for seven business days (weekends and holidays are excluded) as there is a deposit processing period for such transactions.

The withdrawal time from Bitstamp can vary. Crypto withdrawals are usually processed within a few minutes to an hour, while fiat withdrawals to a bank account may take 2 to 5 business days, depending on the bank and withdrawal method.

To withdraw money from Bitstamp to your bank account, log in to your Bitstamp account, go to the withdrawal section, select the option for a bank withdrawal, enter the amount, and provide your bank account details. Follow the on-screen instructions to complete the process.

The minimum deposit for Bitstamp varies depending on the currency and deposit method. Check Bitstamp’s website or contact their support for the most up-to-date information.

Bitstamp is one of the longest-standing cryptocurrency exchanges. It is known for providing a secure platform for trading digital assets and is generally well-regarded in the community for its regulatory compliance and security measures.

To see how Bitstamp compares to other crypto exchanges, read this article comparing Kraken vs. Bitstamp.

Yes, you can withdraw money from Bitstamp. After selling your cryptocurrencies on the platform, you can withdraw them to an external wallet or deposit them in a bank account using fiat currency.

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Methodology

At Crypto Head we use a rigorous research and rating process to assess each platform. Our star rating system is out of 5 stars and is designed to condense a large amount of information into an easy-to-understand format. You can read our full methodology and rating system for more details.

About The Authors

James Headshot
Written by

Crypto Technical Writer

James Page, previously the lead writer at Crypto Head and a registered psychologist, brings a unique perspective to the world of blockchain and cryptocurrency.

His extensive experience in the industry and ability to present complex concepts in an understandable manner make his articles a valuable resource for readers seeking to navigate the ever-evolving crypto landscape.

Check James out on:
Adam Headshot
Edited by

Co-Founder / Managing Editor

Adam Morris, the co-founder of Crypto Head and a respected crypto expert, offers insightful commentary and analysis on cryptocurrency, NFTs, and the evolving digital landscape.

His extensive experience and features in top-tier publications like Forbes and CNN underscore his deep understanding of the crypto world and its future potential.

Check Adam out on: