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Kraken vs Bitstamp

Last Updated on January 31, 2024

James Headshot
Written by
Adam Headshot
Edited by
Table of Contents
Disclaimer: This is not a validation of cryptocurrency or any particular provider, service, or product. It should not be taken as advice to engage in trading or use any services. Please check our terms and conditions.

When it comes to navigating the dynamic world of cryptocurrency exchanges, making an informed decision is crucial. Today, we’re comparing two stalwarts in the digital currency platforms: Kraken and Bitstamp.

Both have carved out significant market share and have catered to crypto traders across the globe with a range of services and features. This comparison will delve into the nuances of what each exchange offers, aiming to highlight the unique selling points that may resonate with different types of users.

At a glance

Category Kraken Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information. Bitstamp Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.
Headquarters Location International International
Fiat Currencies Supported USD, AUD, GBP, CAD, EUR + 1 other USD, GBP, EUR
Total Supported Cryptocurrencies 253+ 93+
Trading Fees 0.08% - 0.40% 0.060%% - 0.160%
Deposit Methods Bank Transfer, Debit Card, Credit Card, Cryptocurrency, Paypal, Apple Pay, Google Pay, PayID, Osko Bank Transfer, Debit Card, Credit Card, Cryptocurrency, Paypal, Apple Pay, Google Pay
Support Facebook, Twitter, Instagram, Live Chat, Help Center Articles, Support Ticket Facebook, Twitter, Instagram, Live Chat, Help Center Articles, Support Ticket
Mobile App Yes - iOS, Android Yes - iOS, Android
Our Rating
Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.
Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.
Review Read full Kraken review Read full Bitstamp review
Visit Visit Kraken Visit Bitstamp

About Kraken Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Kraken, based in San Francisco, stands as a leading cryptocurrency exchange known for its extensive range of cryptocurrencies and advanced trading options. Founded in 2011 by Jesse Powell, Kraken has grown to become a favourite amongst experienced traders, offering a blend of cutting-edge features including margin trading.

Its dedication to high-tech security measures and a user-friendly experience has solidified its position as a dependable platform for both retail and institutional traders. The inception of Kraken can be traced back to the aftermath of the Mt. Gox hack, which underscored the importance of security in the digital currency space.

Kraken features

This catalytic event shaped Kraken’s philosophy, anchoring its development in robust security measures and a transparent approach. Over the years, the platform has adapted to market shifts, integrating advanced trading features that cater to a dynamic user base, from casual crypto enthusiasts to professional traders seeking sophisticated instruments.

Kraken Pros & Cons


  • Wide range of cryptocurrencies available
  • Strong security measures
  • Advanced trading features
  • Supports fiat-to-crypto transactions
  • Educational resources for beginners
  • Low trading fees


  • Complex interface for new users
  • Limited customer service options
  • No credit card deposits for US customers
  • Occasional slow performance during peak times

About Bitstamp Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Please note: It was announced on 06/06/2024 that Robinhood has acquired Bitstamp for $200m. Please check the Bitstamp website for the latest information on changes to it's service for new and existing customers.

Bitstamp, on the other hand, holds the title of being one of the longest-running digital currency platforms. Established in 2011 by Nejc KodriÄŤ and Damian Merlak in Slovenia, and now based in Luxembourg, Bitstamp has a legacy that speaks to reliability and a straightforward trading experience.

Known for its emphasis on security and compliance, Bitstamp caters to a wide audience from fiat currency traders to crypto enthusiasts, all looking to engage with the crypto market. Bitstamp’s journey has been marked by its early commitment to regulatory compliance, setting it apart in an industry that has often grappled with legal ambiguities. This forward-thinking approach ensured Bitstamp’s longevity and trust among users who prioritise a secure, regulated trading environment.

Bitstamp features

With expansions into new markets, including a strategic move to Luxembourg to benefit from its progressive crypto legislation, Bitstamp has maintained its relevance amidst evolving market trends and the emergence of new digital assets.

Bitstamp Pros & Cons


  • Robust security features
  • Supports a variety of fiat and cryptocurrencies
  • User-friendly interface for beginners
  • Advanced trading options for experienced traders
  • Competitive fee structure


  • Limited selection of altcoins compared to some competitors
  • Can be complex for absolute beginners
  • Slower customer service response times reported by some users
  • Withdrawal fees on certain methods and currencies
  • No derivative or futures trading options available

Kraken vs Bitstamp: Supported Cryptocurrencies

In terms of total cryptocurrencies available, Kraken users have access to more cryptocurrencies. Kraken offers 253 cryptocurrencies whereas Bitstamp supports 93 cryptocurrencies.

For those interested in trading high market cap cryptocurrencies, Kraken supports 25 of the top 30, compared to Bitstamp which supports 21 of the top 30.

Kraken supports a significantly higher number of cryptocurrencies compared to Bitstamp. With this in mind, Kraken definitely has the edge for people looking to trade a wider range of cryptocurrencies.

Kraken vs Bitstamp: Fees

Fee Type Kraken Fees Bitstamp Fees
Deposit Fee (Bank Transfer) $0 USD - $5 USD 0% - 0.05%
Deposit Fee (Credit Card/Debit Card) Not Listed 0%
Trading Fee 0.08% - 0.40% 0.060%% - 0.160%
Withdrawal Fee (Bank Transfer) $0 USD - $35 USD 0% - €3 EUR

Both Kraken and Bitstamp are known for their competitive fee structures. Kraken’s fees are designed to benefit frequent traders with volume-based discounts, while Bitstamp offers a simplified, flat-rate schedule that may appeal to users who favour transparency and simplicity.

Neither platform aims to be the cheapest, but rather they strive to balance fees with the quality of service offered. While navigating trading fees across various platforms can be complex, both Kraken and Bitstamp have structured their fee schedules to cater to distinct market segments. The cost of trading is a balancing act, reflecting the platforms’ investment in technology, customer service, and security infrastructure.

As the crypto market matures, these fee structures may evolve, but they will likely continue to reflect each platform’s commitment to combining competitive pricing with quality service.

Winner | Kraken: Kraken is generally recognized for its lower and more favorable fee structure compared to Bitstamp, especially for users with higher trading volumes.

Kraken vs Bitstamp: Security

Security is paramount in the cryptocurrency space, and both Kraken and Bitstamp have taken robust measures to ensure the safety of user funds. Kraken has never suffered a major hack and is recognized for its comprehensive security protocols.

Kraken vs Bitstamp security

Bitstamp, having learned from a security breach in 2015, has since implemented stringent security measures and operates with a high level of regulatory compliance, being licensed by the Luxembourg Financial Conduct Authority. Beyond their foundational security measures, Kraken and Bitstamp have both incorporated additional layers of protection to guard against the ever-present threat of cyber attacks. This includes not just technological defences but also procedural safeguards, such as rigorous staff training and incident response plans.

The security landscape is a game of constant vigilance and adaptation, with both platforms investing heavily in staying ahead of potential threats to safeguard their users’ assets.

Winner | Tie: Both Kraken and Bitstamp place a strong emphasis on security, with comprehensive measures in place to protect user assets and information. Their dedication to maintaining high-security standards makes it a tie in this category.

Kraken vs Bitstamp: Ease of use

Ease of use is a critical factor when choosing an exchange. Kraken boasts a sophisticated trading platform that may appeal to seasoned traders, but it can be intimidating for newcomers.

Kraken vs Bitstamp ease of use

Bitstamp offers a more streamlined and user-friendly interface that is well-suited for beginners, while still providing the tools needed for more experienced users to execute complex trades. The usability of an exchange can often be a decisive factor for users. While Kraken offers a multifaceted platform that supports a variety of order types and analysis tools, it also strives to maintain an accessible environment for newer users through educational resources.

Bitstamp’s minimalist design ensures a clutter-free and straightforward experience, facilitating quick acclimatisation for users of all experience levels without compromising the functional needs of more seasoned traders.

Winner | Kraken: Kraken is often praised for its user-friendly interface, making it more accessible for both beginners and experienced traders, compared to Bitstamp’s platform.

Kraken vs Bitstamp: Support

Effective customer service is crucial for any financial platform. Kraken and Bitstamp both offer support through various channels.

Kraken vs Bitstamp support

Kraken prides itself on providing comprehensive 24/7 customer service, ensuring that users can get help whenever they need it. Bitstamp also offers reliable customer support, with a focus on resolving issues promptly to maintain a smooth service for its users.

Each platform’s dedication to customer service reflects their commitment to providing a positive user experience. Both Kraken and Bitstamp recognise the critical role customer support plays in user retention and satisfaction. By offering expansive support networks, they demonstrate a commitment to user empowerment.

This includes providing a wealth of online resources and responsive support teams. The effectiveness of customer service in these exchanges is a testament to their understanding that timely assistance can significantly enhance the overall trading experience.

Winner | Kraken: Kraken is recognized for its more comprehensive and responsive customer support, offering a variety of support options and resources compared to Bitstamp.

Kraken vs Bitstamp: Features

Kraken and Bitstamp both offer a variety of trading features designed to cater to their respective user bases. Kraken provides features such as conditional closes and margin trading, tailored towards traders who require a nuanced trading environment.

Kraken vs Bitstamp features

Bitstamp, whilst more limited in advanced features, still provides a solid trading experience with all the necessary tools for buying and selling cryptocurrencies effectively. Diving deeper into the trading experience, both exchanges showcase their unique perspectives on feature offerings. Kraken’s platform presents an array of advanced order types and trading tools, attracting users who require a more granular control over their trading strategies.

Bitstamp, although presenting a more modest feature set, ensures that users have access to a solid foundation for executing trades, thus maintaining a balance between simplicity and functionality.

Winner | Kraken: Kraken stands out with a wider range of advanced trading features and options, catering to a broader spectrum of cryptocurrency traders compared to Bitstamp.

Final Thoughts

In conclusion, the choice between Kraken and Bitstamp may come down to personal preferences in trading styles, desired features, and the importance placed on fees. Both exchanges offer a secure platform, with Kraken appealing to those seeking advanced trading tools and a wider range of cryptocurrencies, while Bitstamp is a strong choice for users who appreciate a platform that has stood the test of time with a focus on security and straightforward trading. The landscape of digital finance is ever-changing, with crypto exchanges at the forefront of innovation and adaptation.

Kraken and Bitstamp, each with their own strategic focus and core competencies, illustrate the diverse pathways exchanges can take in shaping the future of cryptocurrency trading. Their continued evolution will undoubtedly be influenced by user demand, regulatory shifts, and the overarching direction of the digital asset market.

Kraken vs Bitstamp: FAQs

Kraken is indeed a legitimate cryptocurrency exchange. It’s well-regarded in the crypto community for its security measures and has been operating since 2011, which is quite a long time in the fast-paced world of cryptocurrency.

Kraken is known for complying with various regulatory standards and offers a wide range of cryptocurrencies for trading.

Like any platform, it has its own set of features and policies that might suit different traders differently, but in terms of legitimacy and reliability, Kraken is generally held in high regard.


At Crypto Head we use a rigorous research and rating process to assess each platform. Our star rating system is out of 5 stars and is designed to condense a large amount of information into an easy-to-understand format. You can read our full methodology and rating system for more details.

About The Authors

James Headshot
Written by

Crypto Technical Writer

James Page, previously the lead writer at Crypto Head and a registered psychologist, brings a unique perspective to the world of blockchain and cryptocurrency.

His extensive experience in the industry and ability to present complex concepts in an understandable manner make his articles a valuable resource for readers seeking to navigate the ever-evolving crypto landscape.

Check James out on:
Adam Headshot
Edited by

Co-Founder / Managing Editor

Adam Morris, the co-founder of Crypto Head and a respected crypto expert, offers insightful commentary and analysis on cryptocurrency, NFTs, and the evolving digital landscape.

His extensive experience and features in top-tier publications like Forbes and CNN underscore his deep understanding of the crypto world and its future potential.

Check Adam out on: