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ZebPay Review

Last Updated on January 31, 2024

James Headshot
Written by
Adam Headshot
Edited by
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Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.
Visit ZebPay

The Bottom Line Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

ZebPay emerges as a comprehensive crypto exchange platform that offers a convenient payment system, a variety of cryptocurrencies, and an emphasis on user security. Its ability to balance advanced trading features with a user-friendly approach makes it a commendable choice for engaging in the crypto space.

Table of Contents
Disclaimer: This is not a validation of cryptocurrency or any particular provider, service, or product. It should not be taken as advice to engage in trading or use any services. Please check our terms and conditions.


  • Wide range of cryptocurrencies available
  • User-friendly interface
  • Strong security measures
  • Instantaneous fiat to crypto transactions
  • Offers a mobile application for trading on the go


  • Trading fees can be relatively high
  • Limited educational resources for beginners
  • Customer support can be slow to respond
  • No margin trading options
  • Lacks some advanced trading features offered by competitors

Quick Summary

Headquarters Location International
Fiat Currencies Supported AUD, EUR + 1 other
Total Supported Cryptocurrencies 39+
Trading Fees 0.02% - 0.50%
Deposit Methods Bank Transfer, Cryptocurrency
Support Facebook, Twitter, Instagram, Live Chat, Help Center Articles, Support Ticket
Mobile App Yes - iOS, Android

ZebPay has established itself as a prominent figure in the realm of cryptocurrency exchanges. With an emphasis on user experience and a diverse selection of trading options, this platform aims to cater to both beginner and seasoned traders.

ZebPay homepage

Let’s delve into the details of what makes ZebPay a noteworthy player in the crypto exchange market.

ZebPay’s stature within the cryptocurrency market is reflective of its adaptability and enduring appeal to a diverse audience. As a platform, it has successfully balanced the needs of varying investor profiles, creating a space where the ease of entry for novices is as much a priority as the depth of functionality for the experts.

This delicate balance is maintained without compromising the quality or range of services on offer, a feat that has positioned ZebPay as a go-to option for many in the domain of digital currency trading.

About ZebPay

ZebPay has a rich history in the cryptocurrency landscape, founded by Mahin Gupta and quickly evolving to become a significant company within the space. As a Singapore-based platform, ZebPay has broadened its base in countries around the globe, servicing a vast number of customers with its crypto exchange platform.

Known for its straightforward approach to cryptocurrency trading, the platform has been instrumental in simplifying the buying and selling of digital assets.

ZebPay features

The journey of ZebPay from its inception has been marked by a series of adaptive responses to the volatile swings of the cryptocurrency markets. The founders’ vision of crafting an accessible exchange has been realised through persistent innovation and a keen sense of market dynamics.

This trajectory has allowed ZebPay to ride the waves of regulatory shifts and technological advancements, fortifying its position not just as a trading platform but as a significant influencer in the evolving narrative of digital finance.

ZebPay has a number of active social profiles including Facebook, Twitter, Instagram, LinkedIn, Telegram and YouTube.

ZebPay has a mobile app on both the Apple App Store and Google Play.

ZebPay Supported Cryptocurrencies

ZebPay supports trading on over 39 cryptocurrencies on their platform. This exchange currently supports 19 of the top 30 market cap cryptocurrencies.

  • Bitcoin (BTC)
  • Ethereum (ETH)
  • Tether USDt (USDT)
  • BNB (BNB)
  • Solana (SOL)
  • XRP (XRP)
  • Dogecoin (DOGE)
  • Toncoin (TON)
  • Cardano (ADA)
  • Shiba Inu (SHIB)
  • Avalanche (AVAX)
  • TRON (TRX)
  • Polkadot (DOT)
  • Chainlink (LINK)
  • Bitcoin Cash (BCH)
  • Uniswap (UNI)
  • Polygon (MATIC)
  • Litecoin (LTC)
  • NEAR Protocol (NEAR)
  • Dai (DAI)
  • Pepe (PEPE)
  • Internet Computer (ICP)
  • Kaspa (KAS)
  • Ethereum Classic (ETC)
  • Aptos (APT)
  • Monero (XMR)
  • Render (RNDR)
  • Hedera (HBAR)

Download full list of cryptocurrencies ZebPay supports

Trading Experience

For those trading on ZebPay, the experience is tailored to be intuitive and accommodating for all levels of expertise. The platform boasts a simple user interface, which is complemented by advanced trading features for more experienced traders.

This combination makes it a versatile choice for anyone engaged in cryptocurrency transactions.

The trading experience on ZebPay is a crafted journey meant to guide users from the simplicity of their first transaction to the complexity of nuanced strategies. This evolution is supported by an infrastructure that promotes learning and growth, allowing traders to expand their competencies.

Tools and resources are strategically incorporated to empower users, fostering an environment where informed decision-making is the norm and where trading becomes a progressively rewarding endeavour.

ZebPay exchange marketing

ZebPay Fees

Understanding the fee structure of a crypto exchange is crucial for investors and traders. ZebPay’s fee model is designed to be transparent, with costs associated with various services such as trading, deposits, and withdrawals.

The platform may employ a tiered fee system that incentivises high-volume trading, and typically, fees may vary depending on the type of transaction and payment methods used.

Fee structures are a fundamental aspect dictating the attractiveness and competitiveness of a crypto exchange. ZebPay’s approach to fees reflects a thoughtful balancing act, aligning the needs of the platform with those of its users.

By crafting a model that accommodates the nuances of different transaction types and the variances in payment methods, the exchange upholds its commitment to transparency while ensuring it remains an appealing choice for a spectrum of users, from casual traders to dedicated enthusiasts.

Type Fee
Deposit Fee (Bank Transfer) 0%
Trading Fee 0.02% - 0.50%
Withdrawal Fee (Bank Transfer) 0%

ZebPay supports a range of different cryptocurrencies with varying withdrawal fees. When looking at Bitcoin, their withdrawal fee is 0.000500 BTC. The average across all other exchanges that we've reviewed is 0.000415 BTC. This means ZebPay charges above the industry average by 20.36%. This is worth noting because it likely means they are also charging higher fees and spreads across all cryptocurrencies on their platform.

Security - Is ZebPay Safe?

ZebPay places a high premium on the security of its users’ assets. The exchange incorporates rigorous verification processes, ensuring that customer’s bank account details and personal information are securely handled.

ZebPay’s use of cold storage for the majority of its digital assets speaks volumes about its commitment to security, providing peace of mind for investors and traders.

In an industry where trust is paramount, ZebPay amplifies its security measures beyond the foundational elements. By adopting state-of-the-art encryption and engaging in continuous surveillance of its systems, ZebPay seeks to stay ahead of potential threats.

This proactive security posture reflects the exchange’s understanding that the digital arena is constantly evolving, and staying secure means staying vigilant and adaptive to emerging challenges and threats.

ZebPay Customer Support

Customer care is one of the vital aspects of any service industry, and ZebPay addresses this with a dedicated support team. Customers can reach out for assistance via email and expect to receive a timely response.

The exchange’s commitment to resolving user queries is a testament to its focus on providing reliable customer support.

Behind the screens and the trading graphs is a core of customer support that acts as the backbone for user satisfaction. In this, ZebPay invests heavily, ensuring that those who require assistance find it with ease and efficacy.

This commitment to customer care is a reflection of the company’s understanding of the importance of support in the user’s overall experience. It’s through this that the exchange cements long-term relationships with its customers.

ZebPay support

ZebPay Support Channels

  • Facebook
  • Twitter
  • Instagram
  • Live Chat
  • Help Center Articles
  • Support Ticket

How to Sign Up on ZebPay

  1. Create Account - Visit the ZebPay website and fill out the create account form. You'll need to include a valid email, set your password and type in other details like your phone number and name.
  2. Verify Account - Confirm your email, you should get an email asking you to verify your account creation.
  3. Transferring Funds - Once your account has been verified, you'll be able to deposit using the deposit methods listed below.
  4. Start Trading Crypto - That's it! You should now have everything in place to start trading.

Deposit Methods

  • Bank Transfer
  • Debit Card
  • Credit Card
  • Cryptocurrency
  • Paypal
  • Apple Pay
  • Google Pay

ZebPay Alternatives

Binance logo


Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies

Trading Fees

Fiat Currencies Supported
USD, GBP, CAD, EUR, NZD + 75 others

Visit Binance
Kraken logo


Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies

Trading Fees
0.08% - 0.40%

Fiat Currencies Supported
USD, AUD, GBP, CAD, EUR + 1 other

Visit Kraken
OKX logo


Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies

Trading Fees
0.08% - 0.10%

Fiat Currencies Supported
USD, AUD, GBP, CAD, EUR, NZD + 85 others

Visit OKX

Final Thoughts

When reflecting on ZebPay’s offerings, it’s clear that traders can find a robust trading experience that is enhanced by the platform’s user-friendly interface and a wide range of cryptocurrencies. The exchange has carved out a niche for itself, with a focus on creating a seamless bridge between fiat and digital currencies.

ZebPay FAQs

ZebPay is recognized as a long-standing player in the cryptocurrency trading platform space, with a presence in several countries. They are known for implementing security measures like cold storage to secure the crypto assets of their customers, which helps in protecting funds from unauthorized access.

The platform undertakes a strict verification process for its users to enhance security and ensure compliance with regulatory standards. As with any crypto exchange, it’s important for users to use strong, unique passwords and enable two-factor authentication (2FA) for an additional layer of security.

Customers should also remain vigilant for phishing attempts via email and other communication channels.

ZebPay relaunched its exchange service in India in January 2020, after previously shutting down due to a banking ban by the Reserve Bank of India. The banking ban was lifted when the Supreme Court of India reversed the decision in March 2020.

Since then, ZebPay has resumed its operations in India, offering a variety of cryptocurrencies for trading to its users. The platform has undergone changes to ensure compliance with local regulations, and it provides a range of services, including bank transfers for deposits and withdrawals.

Withdrawal times from ZebPay may vary depending on several factors, including the method of withdrawal and the user’s bank. Typically, for fiat withdrawals to a bank account, the transaction may take a few business hours to a couple of days.

Users need to complete the necessary verification processes and ensure that their bank account details are up to date to avoid any delays. ZebPay aims to offer a streamlined experience, but it’s always advisable for users to check with their specific bank and the crypto exchange’s customer care for the most accurate information regarding withdrawal times.

ZebPay is a Singapore-based platform for cryptocurrency trading and exchange services. The company has a significant history in the crypto industry and has provided services to a vast customer base across various countries.

While headquartered in Singapore, ZebPay also has a substantial presence in countries like India, where it offers a wide range of cryptocurrencies and trading pairs.

Yes, ZebPay requires users to complete the Know Your Customer (KYC) verification process. This process is a vital aspect of their operations to ensure compliance with anti-money laundering (AML) regulations and to maintain a secure trading environment.

Users are typically required to submit identification documents, such as a government-issued ID, and may need to provide additional information such as their bank account details. The KYC process is a standard practice across most reputable cryptocurrency exchanges to protect both the users and the company.

ZebPay was founded by Mahin Gupta, Sandeep Goenka, and Saurabh Agrawal. The company has seen various phases of investment throughout its history, with funding coming from both the founders and external investors interested in the cryptocurrency space.

The details of all the funding rounds and investors may not be publicly disclosed, but the leadership, including CEO Rahul Pagidipati, has played a significant role in the company’s growth and development.

Yes, users can deposit money on ZebPay to use for buying, selling, and trading a variety of cryptocurrencies. The platform supports fiat transactions through convenient payment methods, including bank transfers.

After completing the verification process, users can make fiat deposits into their ZebPay account and then proceed to trade cryptocurrencies. It’s essential to ensure that all bank account details are accurate to facilitate a smooth deposit process.

As of my last knowledge update, the exact number of active customers using ZebPay’s services is not publicly disclosed. ZebPay has been a prominent player in the cryptocurrency exchange market and has seen substantial user growth, especially after re-establishing its operations in India.

For the most current information regarding their user base, contacting ZebPay’s customer care or referring to their official communications would be advisable.

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At Crypto Head we use a rigorous research and rating process to assess each platform. Our star rating system is out of 5 stars and is designed to condense a large amount of information into an easy-to-understand format. You can read our full methodology and rating system for more details.

About The Authors

James Headshot
Written by

Crypto Technical Writer

James Page, previously the lead writer at Crypto Head and a registered psychologist, brings a unique perspective to the world of blockchain and cryptocurrency.

His extensive experience in the industry and ability to present complex concepts in an understandable manner make his articles a valuable resource for readers seeking to navigate the ever-evolving crypto landscape.

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Edited by

Co-Founder / Managing Editor

Adam Morris, the co-founder of Crypto Head and a respected crypto expert, offers insightful commentary and analysis on cryptocurrency, NFTs, and the evolving digital landscape.

His extensive experience and features in top-tier publications like Forbes and CNN underscore his deep understanding of the crypto world and its future potential.

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