We may earn a commission from links on our site, but this doesn’t affect our reviews. Advertiser Disclosure

GateHub Review

Last Updated on June 4, 2024

James Headshot
Written by
Adam Headshot
Edited by
GateHub logo
3.23
Crypto Head Rating
Visit GateHub

The Bottom Line

GateHub is a web-based cryptocurrency platform offering diverse digital assets, including a built-in exchange for trading cryptocurrencies and fiat currencies. The platform’s fees are competitive and vary depending on the transaction method used. The platform offers several deposit and withdrawal methods, including SEPA transfers and bank transfers.

Educational materials, a dedicated support team, additional services, and features like Wallet Protect make the customer experience on GateHub very productive.

Table of Contents
Disclaimer: This is not a validation of cryptocurrency or any particular provider, service, or product. It should not be taken as advice to engage in trading or use any services. Please check our terms and conditions.

Pros

  • Supports multiple cryptocurrencies
  • User-friendly interface
  • Offers a wallet service in addition to the exchange
  • Integrated with Ripple (XRP) network
  • Provides educational resources for new users

Cons

  • Limited advanced trading features
  • Higher fees compared to some other exchanges
  • Limited range of fiat currencies for deposit and withdrawal
  • Customer support can be slow to respond
  • Not as widely recognized as some larger exchanges

Quick Summary

Headquarters Location London, United Kingdom
Fiat Currencies Supported USD, EUR
Total Supported Cryptocurrencies 16+
Trading Fees 0.2% - 0.3%
Deposit Methods Bank Transfer, Cryptocurrency
Support Facebook, Help Center Articles, Support Ticket
Mobile App Yes - iOS, Android

GateHub provides many trading opportunities, including digital assets such as Bitcoin, Ripple, Ethereum, and Gold. The platform goes beyond the functionalities of an ordinary multi-currency wallet by integrating a built-in exchange that allows for conversions between cryptocurrencies and fiat currencies in the convenience of one’s wallet.

GateHub homepage

GateHub is accessible via any web browser on different devices, such as mobile phones or desktop computers. It’s a versatile platform that enables users to manage their digital assets using a uniform system.

Regarding security, GateHub fortifies user accounts through two-factor authentication, thereby providing another layer of safety against unauthorized access.

About GateHub

GateHub was founded in late 2014 by Enej Pungercar and AnĹľej SimiÄŤak and officially opened its trading platform in 2015.

The platform doesn’t limit itself to the crypto space. GateHub is also unique in offering trades with XAU, each unit representing one gram of gold.

GateHub features

GateHub is committed to adapting and growing alongside its customers’ demands. The service has broadened its array of supported digital assets by incorporating ERC20 tokens into its system, including USDT and USDC. For those interested in exchanging digital currencies against traditional fiat money like USD or EUR or engaging in crypto-to-crypto transactions, GateHub provides all of these functionalities.

GateHub has a number of active social profiles including Facebook, Twitter, LinkedIn and Reddit.

GateHub has a mobile app on both the Apple App Store and Google Play.

GateHub Supported Cryptocurrencies

GateHub supports trading on over 16 cryptocurrencies on their platform. This exchange currently supports 8 of the top 30 market cap cryptocurrencies.

  • Bitcoin (BTC)
  • Ethereum (ETH)
  • Tether USDt (USDT)
  • BNB (BNB)
  • Solana (SOL)
  • USDC (USDC)
  • XRP (XRP)
  • Dogecoin (DOGE)
  • Toncoin (TON)
  • Cardano (ADA)
  • Shiba Inu (SHIB)
  • Avalanche (AVAX)
  • TRON (TRX)
  • Polkadot (DOT)
  • Chainlink (LINK)
  • Bitcoin Cash (BCH)
  • Uniswap (UNI)
  • Polygon (MATIC)
  • Litecoin (LTC)
  • NEAR Protocol (NEAR)
  • Dai (DAI)
  • UNUS SED LEO (LEO)
  • Pepe (PEPE)
  • Internet Computer (ICP)
  • Kaspa (KAS)
  • Ethereum Classic (ETC)
  • Aptos (APT)
  • Monero (XMR)
  • Render (RNDR)
  • Hedera (HBAR)

Download full list of cryptocurrencies GateHub supports

Trading Experience

GateHub simplifies trading through its integrated exchange functionality. It supports the trade of various cryptocurrencies and fiat currencies and offers an extensive selection of trading pairs to accommodate users’ diverse cryptocurrency interests.

The platform’s user-friendly trading interface provides vital details for effective trade execution, including exchange currency data, fee structures, real-time currency valuations, and price movement charts. These features equip GateHub users with important information to help them make educated choices in their trading activities.

Understanding GateHub’s Wallet Interface

The GateHub Wallet is designed to give users versatility in controlling their digital assets. It allows them to store funds in a hosted wallet environment or directly on the XRP Ledger, which many other services do not offer.

The wallet interface showcases transactions involving ripple wallets by leveraging features that make processes straightforward and quick. For instance, transfers can occur instantly between GateHub accounts or any address on the XRP Ledger through its gateway system. When sending currency, one must only input the desired amount and the recipient’s wallet address, followed by confirmation.

Fiat Currency Integration

Transferring fiat currency to your GateHub account is straightforward with the platform’s multiple deposit options. The service accommodates various methods for user convenience, including bank transfers, credit card payments, and SEPA transactions.

To initiate a transfer of funds into their wallet, users need to go to the Wallet section in their account interface, click Deposit Funds, and select a method for adding money.

SEPA deposits might benefit those in the European Union who want faster transactions when transferring EUR funds. GateHub also offers wire transfer capabilities that allow for direct movements of fiat currency from one’s personal bank account into one’s GateHub wallet.

GateHub exchange marketing

GateHub Fees

At GateHub, trading activities incur certain fees that differ based on the transaction. Specific deposits and international transfers have additional charges, which could influence your overall trading expenses. To keep track of these fees, always check your bank statement carefully.

GateHub provides a competitive trading fee of 0.2% - 0.3% on all transactions, which is less than what platforms such as Binance have.

GateHub applies fees for bank transfer deposits when depositing funds. This contrasts with several other services that do not impose any charge for similar types of deposits. Conversely, withdrawal fees at GateHub may prove more favorable than exchanges like Kraken when dealing with rarer currencies or specific payment methods used during withdrawal processes.

Type Fee
Deposit Fee (Bank Transfer) $15 - $130
Trading Fee 0.2% - 0.3%
Withdrawal Fee (Bank Transfer) $15 - $130

GateHub supports a range of different cryptocurrencies with varying withdrawal fees. When looking at Bitcoin, their withdrawal fee is 0.001 BTC. The average across all other exchanges that we've reviewed is 0.000415 BTC. This means GateHub charges above the industry average by 140.72%. This is worth noting because it likely means they are also charging higher fees and spreads across all cryptocurrencies on their platform.

Security - Is GateHub Safe?

GateHub has several security protocols to safeguard user accounts and information effectively. These protocols require users to use compulsory two-factor authentication and Advanced Encryption Standard (AES) encryption to secure private details and monetary records.

By entrusting a third-party service with the encrypted storage of private keys, GateHub ensures these critical components are beyond its reach, thereby granting extra protection for the digital assets belonging to its users.

The Importance of Two-Factor Authentication

To provide additional protection against automated bots and advanced targeted threats, 2FA becomes mandatory for users immediately after creating their accounts on GateHub. This step significantly increases account safety even when the login details may have been compromised.

GateHub advises its patrons to apply two-factor authentication to their email accounts before initiating a new GateHub wallet account. This considerably enhances defense mechanisms surrounding user wallets and upholds the integrity of their accounts.

Encryption and Protection of Private Keys

GateHub recognizes the significance of safeguarding private keys by employing encryption and ensures that a recovery key is generated for each user during account setup. It’s important to store this wallet recovery key securely offline as it plays an important role in recovering access to one’s wallet. GateHub clarifies that once issued, the recovery key cannot be retrieved if lost.

GateHub Customer Support

GateHub offers instructional content through its blog page. The blog features discussions on blockchain technology and the practical use cases of cryptocurrency, aiming to educate users on the broader implications of these innovations.

Users can also find educational content detailing the history of cryptocurrencies and the evolution of digital currencies. These resources make GateHub not just a trading platform but a comprehensive learning hub for all things cryptocurrency.

GateHub’s support center carries a collection of materials dedicated to aiding customers with various aspects, such as guidance (for new users), login protocols, security measures, account management, and cryptocurrency transactions.

Reaching Out to GateHub’s Support Team

If users face challenges or problems when using the platform, there are multiple ways to connect with GateHub’s support team. The support center at GateHub serves as an excellent initial resource filled with information designed to address and resolve frequently encountered issues.

For inquiries or more complex problems, GateHub offers direct contact to engage their support team. This provides users with a quick and effective means of getting assistance, which contributes to improving the overall experience on the GateHub platform.

Real User Experiences: Feedback and Reviews

GateHub’s user experience has varying levels of satisfaction. Although the platform has received praise for its customer support services and enhancements to its functionality, there have been instances where users faced challenges with transaction processing and having their accounts suspended.

Many users have commended GateHub’s customer support for delivering help through emails, ensuring that even customers with minimal technical know-how receive adequate assistance.

Some customers expressed contentment with the platform’s performance capabilities. They specifically mentioned effective fiat currency transactions and efficient handling of cryptocurrency-related functions.

On the negative side, several individuals have reportedly encountered monetary losses, suspended accounts, and obstacles during fund transfers. GateHub has enhanced its transaction handling procedures to resolve these issues and boost its customer service.

GateHub support

GateHub Support Channels

  • Facebook
  • Twitter
  • Instagram
  • Live Chat
  • Help Center Articles
  • Support Ticket

GateHub’s Additional Features and Services

GateHub enhances the user experience by offering a variety of supplementary features and services beyond its primary functions. Notable among these are Wallet Protect (insurance protection for users’ digital assets) and a mobile application (enabling on-the-go access to GateHub’s features from mobile devices).

Inbuilt Payment Gateway

The integrated payment gateway provided by GateHub delivers several advantages. It simplifies transaction processes on the platform, allows users to send/receive supported currencies with no fees, and provides a highly economical option for handling digital assets.

This payment gateway enables users to establish multiple wallets for different uses and improve their overall experience while using the service.

How to Sign Up on GateHub

  1. Create Account - Visit the GateHub website and fill out the create account form. You'll need to include a valid email, set your password and type in other details like your phone number and name.
  2. Verify Account - Confirm your email, you should get an email asking you to verify your account creation.
  3. Transferring Funds - Once your account has been verified, you'll be able to deposit using the deposit methods listed below.
  4. Start Trading Crypto - That's it! You should now have everything in place to start trading.

Deposit Methods

  • Bank Transfer
  • Debit Card
  • Credit Card
  • Cryptocurrency
  • Paypal
  • Apple Pay
  • Google Pay

GateHub Alternatives

Binance logo

Binance

3.23
Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies
395+

Trading Fees
0.10%

Fiat Currencies Supported
USD, GBP, CAD, EUR, NZD + 75 others

Visit Binance
Kraken logo

Kraken

3.44
Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies
253+

Trading Fees
0.08% - 0.40%

Fiat Currencies Supported
USD, AUD, GBP, CAD, EUR + 1 other

Visit Kraken
OKX logo

OKX

3.57
Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies
364+

Trading Fees
0.08% - 0.10%

Fiat Currencies Supported
USD, AUD, GBP, CAD, EUR, NZD + 85 others

Visit OKX

Final Thoughts

GateHub offers a platform for cryptocurrency trading. It offers a diverse array of digital assets, a user-friendly interface, and strong security measures. It also provides learning resources, making it a valuable tool for beginner and seasoned cryptocurrency enthusiasts.

However, despite its strengths, GateHub has faced criticism from users, particularly regarding transaction issues and account suspensions. While the platform has taken steps to address these issues, potential users should consider these factors when using GateHub.

Overall, GateHub presents a solid option for those seeking a comprehensive and secure platform for managing and trading digital assets.

GateHub FAQs

GateHub implements strong security measures, including two-factor authentication, safeguarding user accounts and data with AES encryption, and enforcing the protection of private keys. These steps guard against unauthorized entry and prevent potential data breaches, ensuring a secure user information environment.

GateHub’s fee schedule is quite competitive. However, traders who execute large volumes might find more advantageous rates on platforms that provide fees based on the volume of trades executed.

The feedback on GateHub varies, with some users praising its customer support and features. However, there are also instances where people have encountered problems related to their transactions and accounts. These differing views should be considered when evaluating the platform’s reliability.

GateHub User Reviews

0.0 out of 5.0

0 reviews

5 Stars: 0%
4 Stars: 0%
3 Stars: 0%
2 Stars: 0%
1 Star: 0%

No reviews yet for GateHub - be the first to review!

Methodology

At Crypto Head we use a rigorous research and rating process to assess each platform. Our star rating system is out of 5 stars and is designed to condense a large amount of information into an easy-to-understand format. You can read our full methodology and rating system for more details.

About The Authors

James Headshot
Written by

Crypto Technical Writer

James Page, previously the lead writer at Crypto Head and a registered psychologist, brings a unique perspective to the world of blockchain and cryptocurrency.

His extensive experience in the industry and ability to present complex concepts in an understandable manner make his articles a valuable resource for readers seeking to navigate the ever-evolving crypto landscape.

Check James out on:
Adam Headshot
Edited by

Co-Founder / Managing Editor

Adam Morris, the co-founder of Crypto Head and a respected crypto expert, offers insightful commentary and analysis on cryptocurrency, NFTs, and the evolving digital landscape.

His extensive experience and features in top-tier publications like Forbes and CNN underscore his deep understanding of the crypto world and its future potential.

Check Adam out on: