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Pionex Review

Last Updated on January 31, 2024

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Written by
Adam Headshot
Edited by
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Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.
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The Bottom Line Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

The bottom line on Pionex is its unique blend of automated trading features, competitive fees, and a trader-centric platform. This combination, along with a strong emphasis on security and customer support, makes Pionex a noteworthy player in the cryptocurrency exchange landscape.

Table of Contents
Disclaimer: This is not a validation of cryptocurrency or any particular provider, service, or product. It should not be taken as advice to engage in trading or use any services. Please check our terms and conditions.


  • Offers built-in trading bots for automated trading
  • Low trading fees compared to many other exchanges
  • Supports a wide range of cryptocurrencies for trading
  • User interface is relatively easy to navigate
  • No fees for depositing cryptocurrencies


  • Limited information on the team and company background
  • Customer support can be slow to respond
  • Fiat deposits and withdrawals aren't supported
  • The platform may have a learning curve for beginners using bots
  • Limited advanced trading features for professional traders

Quick Summary

Headquarters Location International
Fiat Currencies Supported USD, AUD, GBP, CAD, EUR, NZD + 84 others (some through third party apps)
Total Supported Cryptocurrencies 266+
Trading Fees 0.04% - 0.05%
Deposit Methods Bank Transfer, Debit Card, Credit Card, Cryptocurrency, Apple Pay, AlchemyPay, Banxa, Simplex
Support Facebook, Twitter, Live Chat, Help Center Articles, Support Ticket
Mobile App Yes - iOS, Android

Pionex is a crypto exchange that has been generating buzz in the digital currency world. With a suite of unique features, Pionex appeals to a variety of cryptocurrency enthusiasts, from novices to experienced traders.

Pionex homepage

This introduction provides an insight into what sets Pionex apart in the crowded marketplace of crypto exchanges.

Pionex has carved out a niche in the dynamic world of cryptocurrency exchanges, particularly through its emphasis on automation and ease of use for its clientele. The platform caters to the evolving needs of the market, providing tools that empower investors to navigate the complexities of cryptocurrency trading with greater confidence.

As the crypto landscape continues to mature, Pionex is contributing to the shaping of a more accessible trading environment, where automation becomes a key ally for both new and seasoned investors.

About Pionex

Pionex, launched in 2019, has quickly made a name for itself with a focus on automated trading. The exchange is renowned for integrating trading bots, allowing users to automate their strategies and potentially enhance their trading performance.

The story of Pionex is one of innovation and a dedication to simplifying the trading process for its customers.

Pionex features

Since its inception, Pionex has witnessed and adapted to the shifting sands of the crypto economy, from the surging interest in digital assets to the growing demand for sophisticated trading tools. As market trends have veered towards automation and efficiency, Pionex has stayed at the forefront by offering solutions that resonate with the needs of modern traders.

In a space that is continuously influenced by technological advancements and regulatory shifts, Pionex has remained agile, constantly refining its offerings and positioning itself within the interplay of innovation, customer expectation, and market forces.

Pionex has a number of active social profiles including Facebook, Twitter, Instagram, LinkedIn, Discord, Reddit, Telegram and YouTube.

Pionex has a mobile app on both the Apple App Store and Google Play.

Pionex Supported Cryptocurrencies

Pionex supports trading on over 266 cryptocurrencies on their platform. This exchange currently supports 26 of the top 30 market cap cryptocurrencies.

  • Bitcoin (BTC)
  • Ethereum (ETH)
  • Tether USDt (USDT)
  • BNB (BNB)
  • Solana (SOL)
  • XRP (XRP)
  • Cardano (ADA)
  • Dogecoin (DOGE)
  • Avalanche (AVAX)
  • TRON (TRX)
  • Chainlink (LINK)
  • Polkadot (DOT)
  • Polygon (MATIC)
  • Toncoin (TON)
  • Shiba Inu (SHIB)
  • Uniswap (UNI)
  • Litecoin (LTC)
  • Bitcoin Cash (BCH)
  • Internet Computer (ICP)
  • Dai (DAI)
  • Immutable (IMX)
  • Cosmos (ATOM)
  • Bittensor (TAO)
  • Aptos (APT)
  • Filecoin (FIL)
  • Ethereum Classic (ETC)
  • Stacks (STX)
  • NEAR Protocol (NEAR)

View all cryptocurrencies Pionex supports

  • AAVE
  • ACH
  • ACM
  • ADA
  • ALCX
  • ALGO
  • AMP
  • ANKR
  • ANT
  • APE
  • API3
  • APT
  • AR
  • ARB
  • ARKM
  • ARPA
  • ASR
  • ATA
  • ATM
  • ATOM
  • AVA
  • AVAX
  • AXS
  • BAKE
  • BAL
  • BAND
  • BAR
  • BAT
  • BCH
  • BEL
  • BETA
  • BLUR
  • BLZ
  • BNB
  • BNT
  • BNX
  • BOND
  • BSV
  • BSW
  • BTC
  • BTT
  • BUSD
  • C98
  • CAKE
  • CAPO
  • CELO
  • CELR
  • CFX
  • CHR
  • CHZ
  • CITY
  • CLV
  • COMP
  • COS
  • COTI
  • CRV
  • CTSI
  • DAI
  • DAR
  • DASH
  • DATA
  • DCR
  • DEGO
  • DENT
  • DEXE
  • DGB
  • DOGE
  • DOT
  • DUSK
  • DYDX
  • EDU
  • EGLD
  • ENJ
  • ENS
  • EOS
  • EPX
  • ERN
  • ETC
  • ETH
  • FARM
  • FERC
  • FET
  • FIDA
  • FIL
  • FIRO
  • FLM
  • FLOW
  • FLUX
  • FTM
  • FXS
  • GAL
  • GALA
  • GEAR
  • GHST
  • GLMR
  • GMT
  • GMX
  • GNO
  • GNS
  • GRT
  • GTC
  • HARD
  • HBAR
  • HFT
  • HIFI
  • HIGH
  • HOOK
  • HT
  • ICP
  • ICX
  • ID
  • IDEX
  • IMX
  • INJ
  • IOST
  • IOTA
  • IOTX
  • JOE
  • JST
  • JUV
  • KAVA
  • KDA
  • KLAY
  • KNC
  • KSM
  • LDO
  • LINA
  • LINK
  • LOKA
  • LQTY
  • LRC
  • LTC
  • LTO
  • LUNA
  • LUNC
  • MANA
  • MASK
  • MAV
  • MBL
  • MBOX
  • MC
  • MDT
  • MINA
  • MKR
  • MOB
  • MOVR
  • NEAR
  • NEO
  • NEXO
  • NFT
  • NKN
  • NMR
  • NULS
  • OG
  • OGN
  • OMG
  • ONE
  • ONT
  • OOKI
  • OP
  • ORDI
  • ORN
  • OXT
  • PAXG
  • PEPE
  • PERL
  • PHB
  • PNT
  • POLS
  • POWR
  • PSG
  • PYR
  • QI
  • QNT
  • QTUM
  • RAD
  • RARE
  • RAY
  • RDNT
  • REEF
  • REI
  • RIO
  • RLC
  • ROSE
  • RPL
  • RSR
  • RUNE
  • RVN
  • SAND
  • SFP
  • SHIB
  • SKL
  • SLP
  • SNX
  • SOL
  • STG
  • STMX
  • STPT
  • SUI
  • SYN
  • TKO
  • TLM
  • TOMO
  • TON
  • TRB
  • TROY
  • TRU
  • TRX
  • TVK
  • UMA
  • UNI
  • USDT
  • VET
  • VGX
  • VIDT
  • VITE
  • WIN
  • WLD
  • WNXM
  • WOO
  • WRX
  • XCH
  • XEM
  • XLM
  • XMR
  • XRP
  • XTZ
  • XVS
  • YFI
  • YFII
  • YGG
  • ZEC
  • ZEN
  • ZIL
  • ZRX

Trading Experience

Pionex is built with the trader in mind. Its user-friendly interface simplifies the trading experience, while its automated trading bots are designed to accommodate a variety of trading strategies.

Whether you are a seasoned trader or new to the game, Pionex provides the tools needed for a seamless trading experience.

Pionex’s trading experience is shaped by a keen understanding of trader psychology and market dynamics. The platform aims to streamline the trading process, reducing the cognitive load on traders and enabling them to leverage automated tools to execute strategies that align with their risk appetite and market outlook.

By offering a suite of trading bots, such as the GRID Bot and the future arbitrage bot, Pionex caters to a variety of trading styles, from those seeking to capitalise on market volatility to others aiming for long-term, steady growth.

Pionex exchange marketing

Pionex Fees

The fee structure of Pionex is designed to be competitive and straightforward, avoiding expensive subscription fees. Instead, they offer a transparent pricing model that aligns with the interests of traders, ensuring that the costs associated with trading are clear and manageable.

Pionex’s fee model embodies the philosophy of alignment with trader goals, ensuring that the costs incurred are part of a fair and transparent trading ecosystem. By eschewing complex and hidden fees, Pionex fosters a trading environment where users can focus on strategy and performance without undue concern over escalating costs.

The exchange’s fee structure is a reflection of its commitment to providing a cost-effective platform that supports the trading aspirations of its users, from hobbyists to professional traders.

Type Fee
Deposit Fee (Bank Transfer) Not Listed
Deposit Fee (Credit/Debit Card) 3.50% - 4.50%
Trading Fee 0.04% - 0.05%
Withdrawal Fee (Bank Transfer) Not Listed

Pionex supports a range of different cryptocurrencies with varying withdrawal fees. When looking at Bitcoin, their withdrawal fee is 0.0004 BTC compared to the industry average of 0.000075 BTC. So Pionex has a fee that is above the industry average by 433.33%.

Pionex has a maker/taker fee schedule which you can see below.

VIP Status Spot & Leveraged 30D Trading Volume(BTC) Spot Maker/Taker Leveraged Maker/Taker 0.100%0.100% Futures 30D Trading Volume (USDT) Futures Maker/Taker
Regular VIP > 0 0.050% 0.050% 0.100% / 0.100% > 0 0.020% / 0.050%
VIP 1 ≥15 BTC 0.045% 0.050% 0.090% / 0.090% ≥ 1,000,000 0.015% / 0.045%
VIP 2 ≥ 30 BTC 0.040% 0.050% 0.080% / 0.080% ≥ 5,000,000 0.010% / 0.045%
VIP 3 ≥ 75 BTC 0.035% 0.050% 0.070% / 0.070% ≥ 10,000,000 0.005% / 0.040%
VIP 4 ≥ 120 BTC 0.030% 0.050% 0.060% / 0.060% ≥ 60,000,000 0.005% / 0.040%
VIP 5 ≥ 180 BTC 0.025% 0.050% 0.050% / 0.050% ≥ 100,000,000 0.000% / 0.035%
VIP 6 ≥ 300 BTC 0.020% 0.050% 0.040% / 0.040% ≥ 250,000,000 0.000% / 0.035%
VIP 7 ≥ 750 BTC 0.015% 0.050% 0.030% / 0.030% ≥ 500,000,000 0.000% / 0.030%
VIP 8 ≥ 1500 BTC 0.010% 0.050% 0.020% / 0.020% ≥ 1,000,000,000 0.000% / 0.025%

Security - Is Pionex Safe?

Security and regulation are paramount at Pionex. The exchange is registered as a Money Services Business with FinCEN in the United States and employs robust security protocols to safeguard user assets.

Pionex’s commitment to regulatory compliance and user security helps build trust within its trading community.

Going beyond its regulatory compliance and Money Services Business registration, Pionex underscores its dedication to security through cutting-edge measures and continuous monitoring of its systems. The exchange’s robust approach to safeguarding assets includes multiple layers of security protocols, from encryption techniques to cold storage solutions for the protection of user funds.

By investing in comprehensive security infrastructure, Pionex not only protects its platform but also reinforces the confidence traders place in it as a secure trading haven.

Pionex Customer Support

Customer support at Pionex is a top priority. Their dedicated team is accessible to assist customers with any issues or queries, ensuring a smooth and supportive trading journey.

With a focus on responsive communication, Pionex aims to maintain high customer satisfaction.

The importance of robust customer support is not lost on Pionex, which strives to ensure that every user’s journey is as smooth as it is successful. Their customer service team, reachable through channels such as email and live chat functions, is testament to Pionex’s understanding that the quality of support can significantly enhance user experience.

In an industry where market conditions can change in an instant, the exchange’s commitment to responsive and thorough customer service is a comforting assurance to its users.

Pionex support

Pionex Support Channels

  • Facebook
  • Twitter
  • Instagram
  • Live Chat
  • Help Center Articles
  • Support Ticket

How to Sign Up on Pionex

  1. Create Account - Visit the Pionex website and fill out the create account form. You'll need to include a valid email, set your password and type in other details like your phone number and name.
  2. Verify Account - Confirm your email, you should get an email asking you to verify your account creation.
  3. Transferring Funds - Once your account has been verified, you can deposit using the deposit methods listed below, including some options through third party apps.
  4. Start Trading Crypto - That's it! You should now have everything in place to start trading.

Deposit Methods

  • Bank Transfer
  • Debit Card
  • Credit Card
  • Cryptocurrency
  • Paypal
  • Apple Pay
  • Google Pay
  • AlchemyPay
  • Banxa
  • Simplex

Pionex Alternatives

Binance logo


Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies

Trading Fees

Fiat Currencies Supported
USD, GBP, CAD, EUR, NZD + 78 others

Visit Binance
Kraken logo


Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies

Trading Fees
0.06% - 0.16%

Fiat Currencies Supported
USD, AUD, GBP, CAD, EUR + 1 other

Visit Kraken
OKX logo


Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies

Trading Fees
0.06% - 0.10%

Fiat Currencies Supported
USD, AUD, GBP, CAD, EUR, NZD + 85 others

Visit OKX

Final Thoughts

Pionex stands out for its in-built trading bots and user-friendly approach to cryptocurrency trading. The exchange offers a compelling option for traders who wish to engage with the crypto market with minimal manual oversight.

In the broader context of digital finance, crypto exchanges like Pionex play a pivotal role in defining the user experience and influencing the adoption of cryptocurrencies. As the industry continues to evolve, the trajectory of such platforms will likely be shaped by user demands for greater control, efficiency, and innovation in trading strategies.

Exchanges that prioritise these aspects while maintaining a secure and supportive environment may set new standards and foster a more inclusive digital financial landscape.

Pionex FAQs

Pionex is a cryptocurrency exchange known for its automated trading bots. It is integrated with Binance and Huobi Global, which provides liquidity to its platform.

The exchange is licensed by the U.S. FinCEN’s MSB (Money Services Business), which suggests adherence to certain regulatory standards.

However, like with any online platform, users should perform their own due diligence and review user experiences and security practices before engaging in trading.

To withdraw money from Pionex to your bank account, you typically need to convert your cryptocurrency into a fiat currency that Pionex supports for withdrawal. Then, you can request a withdrawal to your bank account, following the platform’s procedures.

This usually involves verifying your bank details and possibly completing KYC (Know Your Customer) requirements. Make sure to check the withdrawal fees and the expected processing time for bank transfers.

Pionex offers a user-friendly interface and automated trading bots, which can be appealing for beginners. These features might help new users start trading without needing extensive experience in the crypto market.

However, beginners should be cautious, take time to understand how the bots work, and consider any risks involved with trading.

Pionex is available to users in various countries around the globe, and users from Australia can generally register and use the services offered by Pionex. However, it’s important to ensure compliance with local regulations and to be aware of the rules that apply to cryptocurrency trading in your jurisdiction.

Pionex is a real cryptocurrency exchange platform that offers automated trading services. It’s recognized for its trading bots and has been mentioned in various crypto publications and news articles.

As with any platform, users should research and verify its legitimacy through multiple sources before using it.

Pionex provides features that could be beneficial for day trading, such as a range of automated trading bots that can operate round-the-clock, which may suit the fast-paced nature of day trading. Users should be aware of the potential risks and ensure they understand how to use these tools effectively.

There is no standard cost to start using Pionex as it would depend on the individual’s trading strategy and the amount they wish to deposit. Pionex does not charge a fee for depositing funds, but users should consider the minimum deposit requirements if there are any.

Pionex charges trading fees for transactions made on its platform. These fees vary depending on the trade’s size and the type of trading bot used.

It’s important for users to review the fee schedule on Pionex’s website to understand the costs associated with using the service.

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At Crypto Head we use a rigorous research and rating process to assess each platform. Our star rating system is out of 5 stars and is designed to condense a large amount of information into an easy-to-understand format. You can read our full methodology and rating system for more details.

About The Authors

James Headshot
Written by

Crypto Technical Writer

James Page, previously the lead writer at Crypto Head and a registered psychologist, brings a unique perspective to the world of blockchain and cryptocurrency.

His extensive experience in the industry and ability to present complex concepts in an understandable manner make his articles a valuable resource for readers seeking to navigate the ever-evolving crypto landscape.

Check James out on:
Adam Headshot
Edited by

Co-Founder / Managing Editor

Adam Morris, the co-founder of Crypto Head and a respected crypto expert, offers insightful commentary and analysis on cryptocurrency, NFTs, and the evolving digital landscape.

His extensive experience and features in top-tier publications like Forbes and CNN underscore his deep understanding of the crypto world and its future potential.

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