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Gate.io Review

Last Updated on May 21, 2024

James Headshot
Written by
Adam Headshot
Edited by
Gate.io logo
3.40
Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.
Visit Gate.io

The Bottom Line Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Gate.io is a top crypto exchange and trading platform that supports a wide range of cryptocurrencies and advanced features. The exchange offers leverage trading, futures, ETFs, and multiple passive income opportunities.

Despite previous security breaches, Gate.io has reinforced its security measures with two-factor authentication, cold storage, regular audits, and KYC requirements. The platform appeals to both newbies and seasoned traders.

Table of Contents
Disclaimer: This is not a validation of cryptocurrency or any particular provider, service, or product. It should not be taken as advice to engage in trading or use any services. Please check our terms and conditions.

Featured In

Pros

  • Wide range of cryptocurrencies available
  • Low trading fees for spot and futures markets
  • Strong security measures and two-factor authentication
  • Staking and lending services for additional revenue streams
  • Advanced trading features, including margin and futures trading

Cons

  • User interface can be complex for beginners
  • Customer support experiences reported delays
  • Withdrawal fees can be high for certain coins
  • No fiat currency trading pairs for some regions
  • Regulatory uncertainty in some jurisdictions

Quick Summary

Headquarters Location International
Fiat Currencies Supported (through third party apps) USD, AUD, GBP, CAD, EUR, NZD + 80 others
Total Supported Cryptocurrencies 2115+
Trading Fees 0.11% - 0.16%
Deposit Methods Bank Transfer, Debit Card, Credit Card, Cryptocurrency, Apple Pay, Google Pay, Banxa, Mercuryo, MoonPay, Advcash, Coinify, Simplex
Support Facebook, Twitter, Instagram, Live Chat, Help Center Articles, Support Ticket
Mobile App Yes - iOS, Android

Gate.io is one of the most popular cryptocurrency exchanges. It is known for always being in the top ten exchanges regarding trading volume and providing a vast selection of altcoins and advanced trading features.

Gate.io homepage

Initially launched in China under the name Bter.com, it underwent rebranding to become Gate.io following China’s ban on initial coin offerings (ICOs) and fiat-to-crypto transactions.

Despite being registered in the Cayman Islands, Gate.io restricts access to users from several countries, including the United States, Canada, and Japan.

About Gate.io

Having grown substantially since its inception, Gate.io has a significant presence worldwide and millions of users. They offer an intuitively designed mobile app on iOS and Android for trading convenience.

Gate.io meets the needs of advanced traders by providing a comprehensive array of trading tools. The platform provides opportunities for leverage trading with up to 10x capacity. Futures and ETF marketplaces are also available. Users are also given access to many lesser-known cryptocurrency options.

Gate.io features

Gate.io’s Earn feature, which presents several ways to generate passive income, enhances its appeal as a multi-purpose exchange platform.

Background and History

In the autumn of 2013, Dr. Han founded Gate.io in China. This company, which originally went by the name of Bter, grew over time. Its base operations moved to the Cayman Islands and expanded with registration across several nations, including Bulgaria, Lithuania, and Italy.

The year 2017 marked an important point for Bter as it underwent an extensive rebranding process to become known as Gate.io while eyeing broader international markets.

Gate.io’s story wasn’t free from challenges. In 2018, a security breach occurred, prompting enhanced security protocols. This piece of history showcases Gate.io’s learning curve in dealing with such incidents and its dedication to safeguarding its users’ interests.

Gate.io has a number of active social profiles including Facebook, Twitter, Instagram, LinkedIn, Discord, Reddit, Telegram, TikTok and YouTube.

Gate.io has a mobile app on both the Apple App Store and Google Play.

Gate.io Supported Cryptocurrencies

Gate.io supports trading on over 2115 cryptocurrencies on their platform. This exchange currently supports 29 of the top 30 market cap cryptocurrencies.

  • Bitcoin (BTC)
  • Ethereum (ETH)
  • Tether USDt (USDT)
  • BNB (BNB)
  • Solana (SOL)
  • USDC (USDC)
  • XRP (XRP)
  • Dogecoin (DOGE)
  • Toncoin (TON)
  • Cardano (ADA)
  • Avalanche (AVAX)
  • Shiba Inu (SHIB)
  • Polkadot (DOT)
  • Chainlink (LINK)
  • TRON (TRX)
  • Bitcoin Cash (BCH)
  • NEAR Protocol (NEAR)
  • Polygon (MATIC)
  • Litecoin (LTC)
  • Pepe (PEPE)
  • Internet Computer (ICP)
  • Uniswap (UNI)
  • UNUS SED LEO (LEO)
  • Dai (DAI)
  • Ethereum Classic (ETC)
  • Aptos (APT)
  • Render (RNDR)
  • Hedera (HBAR)
  • Immutable (IMX)
  • Mantle (MNT)

If you’re exploring alternative investment avenues, Gate.io can meet those needs. It serves as a diverse crypto asset marketplace, granting investors access to an array of unpopular and small-market-cap coins.

Gate.io also advocates for the NFT (Non-Fungible Token), allowing cost-free options to mint, create, and bid on digital art and collectibles through auctions. This function taps into the growing enthusiasm for non-fungible tokens.

Trading Experience

Gate.io extends its services beyond the standard buying and selling of digital currencies. The company also offers spot trading, crypto-to-crypto trading, margin trading, and futures contracts.

Moreover, Gate.io offers features like Startup for fresh token offerings and distributions, NFT, which serves those interested in acquiring or generating non-fungible assets, and Ventures, which is designed to increase Web 3.0 initiatives.

Gate.io also caters to swapping between tokens via their Flash Swap service.

Gate.io exchange marketing

Gate.io Fees

Gate.io has adopted a maker-taker fee structure. Those possessing GT tokens or engaging in large-scale trading volumes can benefit from discounts on their transaction fees by compensating these charges using the GT token or scaling up their trade volume. On the flip side, users who do not take advantage of paying with GT tokens might face elevated costs due to the nature of the fee schedule when conducting transactions.

Spot Trading Fees

Gate.io implements a distinct trading fee schedule for spot trading activities. By possessing Gate.io’s own token, GT, participants can enjoy decreased fees when conducting spot trades in Gate.io.

Users who engage in more extensive trading volumes may ascend to elevated VIP tiers, which have reduced fees for spot transactions. This graduated structure provides incentives and reduces costs for experienced traders who are consistently active on the platform.

Futures Trading Fees

In futures trading, participants are charged a maker fee and a taker fee. This pricing structure enables traders to amplify their positions using leverage, leading to larger profits even when trading in fiat currency.

Although there is no specific mention of discounts or incentives for those engaged in futures trading, it’s important to know that Gate.io has a track record of providing rewards to its customers. As such, individuals involved in futures trading should remain alert for any possible promotions or benefits that Gate.io may introduce.

Type Fee
Deposit Fee (Bank Transfer) No fees listed.
Deposit Fee (Credit/Debit Card) No fees listed.
Trading Fee 0.11% - 0.16%

Gate.io supports a range of different cryptocurrencies with varying withdrawal fees. When looking at Bitcoin, their withdrawal fee is 0.001 BTC. The average across all other exchanges that we've reviewed is 0.000409 BTC. This means Gate.io charges above the industry average by 144.30%. This is worth noting because it likely means they are also charging higher fees and spreads across all cryptocurrencies on their platform.

Gate.io has a maker/taker fee schedule which you can see below.

VIP Tier VIP Program Rate Discount Program
Scheme I: Trading volume GT debit VIP rate
VIP 0 0 USD 0.09% / 0.09% 0.1% / 0.1%
VIP 1 60,000 USD 0.089% / 0.089% 0.099% / 0.099%
VIP 2 120,000 USD 0.088% / 0.088% 0.098% / 0.098%
VIP 3 240,000 USD 0.087% / 0.087% 0.097% / 0.097%
VIP 4 500,000 USD 0.086% / 0.086% 0.095% / 0.096%
VIP 5 1,000,000 USD 0.081% / 0.085% 0.09% / 0.095%
VIP 6 3,000,000 USD 0.076% / 0.081% 0.085% / 0.09%
VIP 7 8,000,000 USD 0.07% / 0.076% 0.08% / 0.085%
VIP 8 20,000,000 USD 0.06% / 0.072% 0.075% / 0.08%
VIP 9 50,000,000 USD 0.05% / 0.068% 0.07% / 0.075%
VIP 10 100,000,000 USD 0% / 0.058%
VIP 11 120,000,000 USD 0% / 0.045%
VIP 12 240,000,000 USD 0% / 0.037%
VIP 13 440,000,000 USD 0% / 0.03%
VIP 14 800,000,000 USD 0% / 0.025%
VIP 15 1,600,000,000 USD 0% / 0.022%
VIP 16 3,000,000,000 USD 0% / 0.02%

Security - Is Gate.io Safe?

What is Gate.io’s security level? Well, the platform integrates strong security measures by implementing two-factor authentication and using hot and cold wallets. The company also employs multi-signature mechanisms and routine audits conducted by external firms.

The platform also enforces KYC verification for all users looking to withdraw funds, which also applies to bank transfer methods. To secure each transaction further, a fund password and a unique code sent via email are required.

Past Incidents and Lessons Learned

Gate.io has faced security challenges in the past. In 2018, the crypto platform suffered a significant hack that led to the loss of digital assets worth $230 million. This event was initially kept from customers, but since then, Gate.io has taken its lessons seriously and upgraded its security protocols to ward off any similar incidents.

In October 2022, Gate.io’s official Twitter handle was compromised. While this breach did not directly damage user accounts, it shows the importance of alertness in cyberspace.

Gate.io Customer Support

Gate.io’s support team diligently works to deliver help through various means, such as emailing support@mail.gate.io, submitting a ticket for resolution, and around-the-clock live chat available on their website.

Support Channels

Gate.io offers multiple customer support channels to address concerns ranging from transaction complications to inquiries about charges.

The platform’s website and app include a convenient live chat function for prompt assistance. Despite some users experiencing delayed response times or challenges in reaching an agent through this service, there is consolation in Gate.io’s email assistance, which usually delivers a reply within a day.

Educational Resources

Gate.io provides a wealth of educational materials focusing on the numerous opportunities for earning and staking available through their service.

For example, their HODL & Earn feature presents various flexible staking possibilities using different cryptocurrencies, which can yield returns as high as 150% APR. If liquidity mining interests you or you’re keen to investigate other staking avenues, all the insights you need are available on Gate.io’s support page.

Gate.io Issues From Users

Unfortunately, the user experience at Gate.io has not always been smooth.

The platform’s interface is often criticized for being disorganized and not user-friendly, especially for newcomers. Moreover, there are complaints about extended sign-up and authentication procedures. There are also reports of users encountering obstacles with withdrawal requests that remain in a perpetual verification state. Some users also complain about long wait times when addressing support tickets.

Gate.io support

Gate.io Support Channels

  • Facebook
  • Twitter
  • Instagram
  • Live Chat
  • Help Center Articles
  • Support Ticket

How to Sign Up on Gate.io

  1. Create Account - Visit the Gate.io website and fill out the create account form. You'll need to include a valid email, set your password and type in other details like your phone number and name.
  2. Verify Account - Confirm your email, you should get an email asking you to verify your account creation.
  3. Transferring Funds - Once your account has been verified, you can deposit using the methods listed below. Note that this exchange only supports depositing fiat currencies through third party apps it supports.
  4. Start Trading Crypto - That's it! You should now have everything in place to start trading.

Deposit Methods

  • Bank Transfer
  • Debit Card
  • Credit Card
  • Cryptocurrency
  • Paypal
  • Apple Pay
  • Google Pay
  • Banxa
  • Mercuryo
  • MoonPay
  • Advcash
  • Coinify
  • Simplex

Gate.io Alternatives

Binance logo

Binance

3.23
Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies
392+

Trading Fees
0.10%

Fiat Currencies Supported
USD, GBP, CAD, EUR, NZD + 75 others

Visit Binance
Kraken logo

Kraken

3.44
Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies
238+

Trading Fees
0.08% - 0.40%

Fiat Currencies Supported
USD, AUD, GBP, CAD, EUR + 1 other

Visit Kraken
OKX logo

OKX

3.57
Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies
373+

Trading Fees
0.08% - 0.10%

Fiat Currencies Supported
USD, AUD, GBP, CAD, EUR, NZD + 85 others

Visit OKX

Final Thoughts

Gate.io is a crypto trading platform with an extensive selection of cryptocurrencies, advanced trading tools, and avenues for trading pairs and generating passive income. All these make the platform a great option for seasoned traders and newcomers alike.

Despite this, user grievances have been reported concerning the platform’s usability and complications in withdrawing funds. These concerns aside, Gate.io maintains a strong focus on safeguarding its users’ interests through continuous improvements to its service and offerings.

Gate.io FAQs

Gate.io is widely recognized as a legitimate cryptocurrency exchange operating since 2013. It employs various security measures to safeguard users’ funds and personal information.

However, as with any online platform, users should exercise caution and use best practices for digital security.

Gate.io was initially founded in China but later moved its operations abroad. As regulations evolved, the company has been serving a global market, and its operational base has become somewhat fluid, often aligning with crypto-friendly jurisdictions.

Whether Gate.io is better than Binance depends on individual user needs and preferences. Both exchanges offer a wide range of cryptocurrencies and have distinct features.

Users may prefer one based on user interface, fees, available cryptocurrencies, and additional services provided.

Yes, you can use Gate.io in Australia.

Gate.io typically requires users to complete Know Your Customer (KYC) verification to withdraw funds. This process is a standard regulatory requirement to prevent fraud and money laundering and involves providing identification documentation.

Tax obligations vary greatly depending on the user’s country of residence. Users are typically responsible for keeping track of their transactions and reporting them according to their local tax laws.

Gate.io was originally established in China but has since moved its operations and serves a global customer base. The company’s current country of operation may vary as it adapts to international regulations.

Gate.io is a real cryptocurrency exchange that has been operational since 2013. It has built a reputation among users for offering a variety of digital assets and services and is considered a legitimate platform in the cryptocurrency community.

Users have encountered several problems with Gate.io, such as a complex and overcrowded interface, unstable website performance, trouble withdrawing funds, and prolonged wait times for support ticket resolution. Considering these aspects is crucial when using this platform.

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Methodology

At Crypto Head we use a rigorous research and rating process to assess each platform. Our star rating system is out of 5 stars and is designed to condense a large amount of information into an easy-to-understand format. You can read our full methodology and rating system for more details.

About The Authors

James Headshot
Written by

Crypto Technical Writer

James Page, previously the lead writer at Crypto Head and a registered psychologist, brings a unique perspective to the world of blockchain and cryptocurrency.

His extensive experience in the industry and ability to present complex concepts in an understandable manner make his articles a valuable resource for readers seeking to navigate the ever-evolving crypto landscape.

Check James out on:
Adam Headshot
Edited by

Co-Founder / Managing Editor

Adam Morris, the co-founder of Crypto Head and a respected crypto expert, offers insightful commentary and analysis on cryptocurrency, NFTs, and the evolving digital landscape.

His extensive experience and features in top-tier publications like Forbes and CNN underscore his deep understanding of the crypto world and its future potential.

Check Adam out on: