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Digital Surge Review

Last Updated on March 20, 2024

James Headshot
Written by
Adam Headshot
Edited by
Digital Surge logo
4.16
Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.
Visit Digital Surge

The Bottom Line Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Digital Surge stands out as an exceptional cryptocurrency exchange option in Australia due to its transparent fee structure, commitment to security, seamless trading experience, and excellent customer support. These factors make Digital Surge one of the go-to choices for entering this field.

Digital Surge encompasses all the key attributes customers seek in an exchange, setting an impressive standard for other companies to emulate.

Table of Contents
Disclaimer: This is not a validation of cryptocurrency or any particular provider, service, or product. It should not be taken as advice to engage in trading or use any services. Please check our terms and conditions.

AUSTRAC Registered This exchange is registered with AUSTRAC. Digital currency exchange providers in Australia are required to be registered with AUSTRAC. This ensures they must comply with relevant AML and CTF laws or risk facing heavy penalties. You can read more about this on AUSTRAC's website. This registration should not be viewed as an official endorsement or guarantee of services.

Pros

  • User-friendly interface
  • Australian-based with local support
  • AUD fiat currency support
  • Good amount of cryptocurrencies available
  • Competitive trading fees

Cons

  • Limited global availability
  • No advanced trading features
  • Limited educational resources
  • Fewer features for professional traders
  • Users lost significant funds with the FTX crash

Quick Summary

Headquarters Location Brisbane, Australia
Fiat Currencies Supported AUD
Total Supported Cryptocurrencies 361+
Trading Fees 0.5%
Deposit Methods Bank Transfer, Cryptocurrency, Osko, PayID
Support Live Chat, Help Center Articles, Support Ticket
Mobile App Yes - iOS, Android

Welcome to Digital Surge, a platform making waves in the cryptocurrency exchange industry. As digital currencies continue to reshape financial landscapes, traders and investors must find reliable exchanges that facilitate an easy crypto journey while offering secure trading conditions.

Digital Surge homepage

Digital Surge has quickly established itself as an industry-leading cryptocurrency exchange in Australia, evolving and adapting to shifting technological demands and customer preferences.

As cryptocurrency becomes an alternative asset class, exchanges like Digital Surge have become essential platforms for participating in its digital economy. Their growing prominence demonstrates these platforms’ influence in spreading crypto adoption across society.

About Digital Surge

Digital Surge is an Australian cryptocurrency exchange that prides itself on being more than just a trading platform. Established to make crypto accessible for Australians, Digital Surge has built up a solid reputation for its user-friendly interface and commitment to helping its customers navigate this complex world of digital assets.

The exchange suffered heavily from the crash of FTX in 2022 but has managed to rebuild and has started earning users’ trust again. The history of this exchange traces back to its mission of simplifying cryptocurrency and offering a straightforward route for buying and selling digital currencies.

Digital Surge features

Digital Surge was founded to provide easy access to digital currencies. Since its conception, it has been guided by global market trends and industry developments that have contributed to its growth. Blockchain applications and public interest in Bitcoin have played a crucial role in shaping Digital Surge into a more advanced exchange.

Historical market events, including the bull run in 2017 and subsequent market adjustments, have rigorously tested the exchange’s offerings and resilience.

Digital Surge has a number of active social profiles including Facebook, Twitter, Instagram, LinkedIn, Reddit and YouTube.

Digital Surge has a mobile app on both the Apple App Store and Google Play.

Digital Surge Supported Cryptocurrencies

Digital Surge supports trading on over 361 cryptocurrencies on their platform. This exchange currently supports 26 of the top 30 market cap cryptocurrencies.

  • Bitcoin (BTC)
  • Ethereum (ETH)
  • Tether USDt (USDT)
  • BNB (BNB)
  • Solana (SOL)
  • USDC (USDC)
  • XRP (XRP)
  • Toncoin (TON)
  • Dogecoin (DOGE)
  • Cardano (ADA)
  • Shiba Inu (SHIB)
  • Avalanche (AVAX)
  • TRON (TRX)
  • Polkadot (DOT)
  • Chainlink (LINK)
  • Bitcoin Cash (BCH)
  • NEAR Protocol (NEAR)
  • Polygon (MATIC)
  • Litecoin (LTC)
  • Internet Computer (ICP)
  • UNUS SED LEO (LEO)
  • Dai (DAI)
  • Uniswap (UNI)
  • Pepe (PEPE)
  • Hedera (HBAR)
  • Ethereum Classic (ETC)
  • Render (RNDR)
  • Immutable (IMX)
  • First Digital USD (FDUSD)
  • Aptos (APT)

Trading Experience

Digital Surge excels at offering an easy and intuitive trading experience tailored to both beginner and veteran traders alike, making the process seamless and straightforward.

The platform’s design makes it simple for users to purchase, sell, and manage crypto assets. Features like spot market trading and Surge wallet enhance user experience further by providing flexible trading options and safe storage for digital currencies.

Digital Surge provides a user experience designed to meet their varying levels of expertise. The exchange streamlines engagement with cryptocurrency markets while offering features to enhance the trading journey.

From deep market insight to powerful trading tools, the platform empowers users to make well-informed trading decisions within a rapidly shifting market environment.

Digital Surge exchange marketing

Digital Surge Fees

Digital Surge offers an efficient fee structure designed to make investing manageable, with transparent and manageable costs for its users.

Instead of adopting a universal pricing structure, fees have been tailored specifically for traders with different trading experiences – novices and veterans alike – so that all can engage with the market without unexpected or unwanted surprises.

Digital Surge understands that having a transparent fee structure in cryptocurrency exchanges is critical to maintaining user trust and managing expectations, so their trading fees are communicated while meeting the needs of novice and veteran traders alike.

By prioritising transparency, the exchange gives its customers a complete picture of all costs related to trading activities.

Type Fee
Deposit Fee (Bank Transfer - Osko, PayID) 0%
Trading Fee 0.5%
Withdrawal Fee (Bank Transfer) 0%

Digital Surge supports a range of different cryptocurrencies with varying withdrawal fees. When looking at Bitcoin, their withdrawal fee is 0.0002 BTC. The average across all other exchanges that we've reviewed is 0.000411 BTC. This means Digital Surge charges below the industry average by 51.30%.

Security - Is Digital Surge Safe?

Digital Surge takes its security responsibilities seriously and implements two-factor authentication and cold storage solutions to safeguard customer assets against unauthorised access or potential breaches.

Security at this level gives users peace of mind when trading on the platform.

Digital Surge recognises that security is of utmost importance in cryptocurrency exchanges and has taken steps beyond two-factor authentication to offer advanced features to ensure maximum protection.

These measures are in place to reduce the risk of security breaches and protect customers’ assets. Ensuring a secure trading environment requires constant vigilance against new threats in the digital landscape.

Digital Surge Customer Support

Reliable customer support is at the core of any successful service-oriented business. At Digital Surge, their customer support team prides itself on being responsive and helpful, always addressing customer inquiries with an attentiveness that demonstrates their dedication to providing superior service.

Regardless of complexity, their support team is ready and waiting to assist with whatever may arise.

Digital Surge recognises that its customer support framework must meet each of its users’ unique needs and concerns to provide them with an exceptional user experience.

Digital Surge support

Digital Surge Support Channels

  • Facebook
  • Twitter
  • Instagram
  • Live Chat
  • Help Center Articles
  • Support Ticket

How to Sign Up on Digital Surge

  1. Create Account - Visit the Digital Surge website and fill out the create account form. You'll need to include a valid email, set your password and type in other details like your phone number and name.
  2. Verify Account - Confirm your email, you should get an email asking you to verify your account creation.
  3. Transferring Funds - Once your account has been verified, you'll be able to deposit using the deposit methods listed below.
  4. Start Trading Crypto - That's it! You should now have everything in place to start trading.

Deposit Methods

  • Bank Transfer
  • Debit Card
  • Credit Card
  • Cryptocurrency
  • Osko
  • PayID
  • Paypal
  • Apple Pay
  • Google Pay

Digital Surge Alternatives

Swyftx logo

Swyftx

4.72
Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies
350+

Trading Fees
0.1% - 0.60%

Fiat Currencies Supported
USD, AUD, NZD

Visit Swyftx
CoinSpot logo

CoinSpot

4.38
Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies
441+

Trading Fees
0.10% - 1%

Fiat Currencies Supported
AUD

Visit CoinSpot
Binance logo

Binance

3.23
Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies
392+

Trading Fees
0.10%

Fiat Currencies Supported
USD, GBP, CAD, EUR, NZD + 75 others

Visit Binance

Final Thoughts

When evaluating Digital Surge’s offerings, it becomes evident that this exchange is one of the better options in Australia. By prioritising accessibility and clarity, Digital Surge provides a welcoming platform for those wishing to enter the cryptocurrency market.

They have managed to bounce back from the FTX crash when many other companies did not. The founders have shown how much they care about their users and have done everything they can to push their company in the right direction.

Digital Surge FAQs

To withdraw from Digital Surge, you will need to log into your account and navigate to the withdrawal section, where you can request to transfer your funds or cryptocurrencies to your desired wallet or account. The process and withdrawal limits can vary, and it’s essential to follow the platform’s guidelines and verify any transaction limits that may apply.

It had issues in the past but is now up and running again at the time of writing.

To determine if Digital Surge is currently facing any difficulties, you would need to check the latest news, updates from the company, or official communications from regulatory authorities.

The future of any company, including Digital Surge, depends on a variety of factors such as market conditions, regulatory environment, and business practices. It’s not possible to predict with certainty the long-term viability of a company without current financial data and market analysis.

To find out if Digital Surge is still operating, you should check their official website for any operational status updates or notifications. Additionally, looking for recent user reviews or news articles can provide insights into the company’s current state.

Digital Surge may impose certain limits on transactions such as deposits and withdrawals, which can depend on various factors like account verification status and regulatory requirements. To find out the specific limits that apply to your account, you should refer to their terms of service or directly contact their support team.

Digital Surge operates as a cryptocurrency exchange platform where users can buy, sell, and trade various cryptocurrencies. Typically, a cryptocurrency exchange is different from a traditional broker, but it serves a similar intermediary function for crypto transactions.

Curious about Digital Surge’s performance compared to other cryptocurrency exchanges? Check out our detailed articles comparing Digital Surge vs CoinSpot and Digital Surge vs Swyftx.

Digital Surge provides wallet services as part of its exchange platform, allowing users to store, send, and receive cryptocurrencies. However, it’s important to differentiate between an exchange wallet, which is part of a trading platform, and a standalone cryptocurrency wallet, which can be a separate software or hardware used exclusively for storing crypto assets.

For the most current and accurate information about the founder or founders of Digital Surge, you should refer to the official Digital Surge website or credible business databases, as these details can change and may not be consistently reported in real-time updates.

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Methodology

At Crypto Head we use a rigorous research and rating process to assess each platform. Our star rating system is out of 5 stars and is designed to condense a large amount of information into an easy-to-understand format. You can read our full methodology and rating system for more details.

About The Authors

James Headshot
Written by

Crypto Technical Writer

James Page, previously the lead writer at Crypto Head and a registered psychologist, brings a unique perspective to the world of blockchain and cryptocurrency.

His extensive experience in the industry and ability to present complex concepts in an understandable manner make his articles a valuable resource for readers seeking to navigate the ever-evolving crypto landscape.

Check James out on:
Adam Headshot
Edited by

Co-Founder / Managing Editor

Adam Morris, the co-founder of Crypto Head and a respected crypto expert, offers insightful commentary and analysis on cryptocurrency, NFTs, and the evolving digital landscape.

His extensive experience and features in top-tier publications like Forbes and CNN underscore his deep understanding of the crypto world and its future potential.

Check Adam out on: