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Digital Surge Review

Last Updated on May 21, 2024

James Headshot
Written by
Adam Headshot
Edited by
Digital Surge logo
4.16
Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.
Visit Digital Surge

The Bottom Line Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Digital Surge stands out as an exceptional cryptocurrency exchange in Australia due to its transparent fee structure, commitment to security, seamless trading experience, and excellent customer support.

As a crypto exchange, Digital Surge covers all the important attributes customers seek in a platform, setting an impressive standard for other companies to follow.

Table of Contents
Disclaimer: This is not a validation of cryptocurrency or any particular provider, service, or product. It should not be taken as advice to engage in trading or use any services. Please check our terms and conditions.

AUSTRAC Registered This exchange is registered with AUSTRAC. Digital currency exchange providers in Australia are required to be registered with AUSTRAC. This ensures they must comply with relevant AML and CTF laws or risk facing heavy penalties. You can read more about this on AUSTRAC's website. This registration should not be viewed as an official endorsement or guarantee of services.

Pros

  • User-friendly interface
  • Australian-based with local support
  • AUD fiat currency support
  • Good amount of cryptocurrencies available
  • Competitive trading fees

Cons

  • Limited global availability
  • No advanced trading features
  • Limited educational resources
  • Fewer features for professional traders
  • Users lost significant funds with the FTX crash

Quick Summary

Headquarters Location Brisbane, Australia
Fiat Currencies Supported AUD
Total Supported Cryptocurrencies 361+
Trading Fees 0.5%
Deposit Methods Bank Transfer, Cryptocurrency, Osko, PayID
Support Live Chat, Help Center Articles, Support Ticket
Mobile App Yes - iOS, Android

Digital Surge has proven its strength and dedication to customers by bouncing back from the effects of the 2022 FTX crash.

Digital Surge homepage

The crypto exchange sets itself apart by providing access to 361+ cryptocurrencies, accommodating its customers’ varied interests and investment approaches. It prides itself on being a trustworthy digital currency platform with an intuitive interface for smooth and secure trading activities.

The company’s commitment to providing a clear and straightforward verification process for those with a Digital Surge account promotes a trustworthy environment for securing your investments.

About Digital Surge

In 2017, Digital Surge was born with a vision to make trading in digital currency uncomplicated for those in Australia. This Australian crypto exchange has earned a good image among its users throughout these years and is often praised highly. Because of its good reputation, it has become a favored choice among crypto enthusiasts.

Digital Surge clients can easily deposit their cryptocurrency assets into their wallets for immediate use. It allows customers to use eligible cryptocurrencies in their portfolio to settle Australian bills without deposit fees.

Digital Surge features

Digital Surge has a number of active social profiles including Facebook, Twitter, Instagram, LinkedIn, Reddit and YouTube.

Digital Surge has a mobile app on both the Apple App Store and Google Play.

Digital Surge Supported Cryptocurrencies

Digital Surge supports trading on over 361 cryptocurrencies on their platform. This exchange currently supports 26 of the top 30 market cap cryptocurrencies.

  • Bitcoin (BTC)
  • Ethereum (ETH)
  • Tether USDt (USDT)
  • BNB (BNB)
  • Solana (SOL)
  • USDC (USDC)
  • XRP (XRP)
  • Dogecoin (DOGE)
  • Toncoin (TON)
  • Cardano (ADA)
  • Avalanche (AVAX)
  • Shiba Inu (SHIB)
  • TRON (TRX)
  • Chainlink (LINK)
  • Polkadot (DOT)
  • Bitcoin Cash (BCH)
  • Uniswap (UNI)
  • NEAR Protocol (NEAR)
  • Polygon (MATIC)
  • Litecoin (LTC)
  • Dai (DAI)
  • UNUS SED LEO (LEO)
  • Pepe (PEPE)
  • Internet Computer (ICP)
  • Ethereum Classic (ETC)
  • Kaspa (KAS)
  • Monero (XMR)
  • Aptos (APT)
  • Hedera (HBAR)
  • Render (RNDR)

Download full list of cryptocurrencies Digital Surge supports

Trading Experience

Digital Surge distinguishes itself from other cryptocurrency exchanges with its user-friendly interface. Its layout simplifies transactions, allowing new and experienced traders to use the platform confidently.

Also, having a selection of 361+ cryptocurrencies ensures the exchange offers a productive trading environment for everyone.

The Digital Surge Platform

Due to its functionality, Digital Surge customers will find their trading experience quite simple. Its secure and full-featured platform makes it a good place for spot market trading. This feature is important for those who want to trade assets across multiple markets in real-time.

The platform also improves usability with its Digital Surge wallet services, which include automated features for immediate trades and deposits of customer funds into external wallets.

Digital Surge exchange marketing

Digital Surge Fees

The Digital Surge exchange emphasizes fee transparency, ensuring all trading costs are disclosed upfront. This feature lets customers know their financial obligations when using the platform’s services.

The exchange takes pride in offering what it claims to be Australia’s most competitive rates. Digital Surge charges 0.5% fee for transactions involving crypto-to-crypto exchanges.

The platform employs a maker-taker pricing strategy, and its transparency also covers personal wallet service charges. This feature makes users feel secure, knowing the platform won’t charge unexpected fees.

Type Fee
Deposit Fee (Bank Transfer - Osko, PayID) 0%
Trading Fee 0.5%
Withdrawal Fee (Bank Transfer) 0%

Digital Surge supports a range of different cryptocurrencies with varying withdrawal fees. When looking at Bitcoin, their withdrawal fee is 0.0002 BTC. The average across all other exchanges that we've reviewed is 0.000414 BTC. This means Digital Surge charges below the industry average by 51.66%.

Security - Is Digital Surge Safe?

Digital Surge employs security strategies, including password encryption, cold storage methods, and two-factor authentication.

The platform’s security protocols have successfully prevented any hacks or compromises in security throughout its operation. Policies mandating that all withdrawal transactions undergo additional verification via two-factor authentication enhance safety measures for users’ investments on the platform.

Digital Surge Customer Support

The Digital Surge team is known for its excellent customer support. The team’s efficiency and helpfulness are impressive, as they are said to successfully tackle a range of user inquiries, including assistance in restoring lost transactions.

As an exchange that prioritizes user convenience, the platform’s customer support provides round-the-clock assistance to ensure help is available whenever needed. In fact, users can reach out to Digital Surge customer support through various channels, such as on social media platforms.

Contact Methods and Response Times

Digital Surge also has a Frequently Asked Questions (FAQs) section on their site for users who want to do research and help themselves. However, the rapid response time from the Digital Surge customer support team stands out in times of trouble. Reports say customers usually receive responses in less than a minute when using the live chat service.

Digital Surge support

Digital Surge Support Channels

  • Facebook
  • Twitter
  • Instagram
  • Live Chat
  • Help Center Articles
  • Support Ticket

The Digital Surge Mobile App

Digital Surge understands how important it is to be able to trade from any location. By developing a mobile application for iOS and Android users, their customers can engage in trading activities even on the go.

The Digital Surge app has a user-friendly interface designed for the straightforward purchasing and selling of cryptocurrencies. There’s also a wide range of crypto assets available for trading. You also have access to all the features offered on its desktop counterpart.

With almost no distinction between its mobile app and desktop version regarding menus and functionalities, Digital Surge allows for an effortless transition across different devices.

How to Sign Up on Digital Surge

  1. Create Account - Visit the Digital Surge website and fill out the create account form. You'll need to include a valid email, set your password and type in other details like your phone number and name.
  2. Verify Account - Confirm your email, you should get an email asking you to verify your account creation.
  3. Transferring Funds - Once your account has been verified, you'll be able to deposit using the deposit methods listed below.
  4. Start Trading Crypto - That's it! You should now have everything in place to start trading.

Deposit Methods

  • Bank Transfer
  • Debit Card
  • Credit Card
  • Cryptocurrency
  • Osko
  • PayID
  • Paypal
  • Apple Pay
  • Google Pay

Digital Surge Alternatives

Swyftx logo

Swyftx

4.72
Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies
350+

Trading Fees
0.1% - 0.60%

Fiat Currencies Supported
USD, AUD, NZD

Visit Swyftx
CoinSpot logo

CoinSpot

4.38
Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies
441+

Trading Fees
0.10% - 1%

Fiat Currencies Supported
AUD

Visit CoinSpot
Binance logo

Binance

3.23
Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies
395+

Trading Fees
0.10%

Fiat Currencies Supported
USD, GBP, CAD, EUR, NZD + 75 others

Visit Binance

Final Thoughts

Digital Surge excels from other cryptocurrency exchanges by offering a huge selection of digital currencies, ensuring a productive and enjoyable trading experience.

Aside from their transparent fee policy, they also boost their customer’s confidence in the platform through their security protocols and exceptional customer support.

This exchange is meant to accommodate traders of all kinds and at all levels of expertise – beginners and experts, young and old alike, seamlessly guiding them through the crypto space.

Digital Surge FAQs

To withdraw from Digital Surge, you must log into your account and go to the withdrawal section to request that your funds or cryptocurrencies be transferred to your desired wallet or account.

The future of any company, including Digital Surge, depends on various factors such as market conditions, regulatory environment, and business practices. Predicting a company’s long-term viability is impossible without current financial data and market analysis.

Digital Surge may impose certain limits on transactions, such as deposits and withdrawals, depending on factors like account verification status and regulatory requirements.

Digital Surge operates as a cryptocurrency exchange platform where users can buy, sell, and trade various cryptocurrencies. A cryptocurrency exchange typically differs from a traditional broker but serves a similar intermediary function for crypto transactions.

Curious about Digital Surge’s performance compared to other cryptocurrency exchanges? Check out our detailed articles comparing Digital Surge vs CoinSpot and Digital Surge vs Swyftx.

Digital Surge provides wallet services as part of its exchange platform, allowing users to store, send, and receive cryptocurrencies. However, it’s important to differentiate between an exchange wallet, which is part of a trading platform, and a standalone cryptocurrency wallet, which can be a separate software or hardware used exclusively for storing crypto assets.

Josh Lehman and Dan Rutter founded Digital Surge.

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Methodology

At Crypto Head we use a rigorous research and rating process to assess each platform. Our star rating system is out of 5 stars and is designed to condense a large amount of information into an easy-to-understand format. You can read our full methodology and rating system for more details.

About The Authors

James Headshot
Written by

Crypto Technical Writer

James Page, previously the lead writer at Crypto Head and a registered psychologist, brings a unique perspective to the world of blockchain and cryptocurrency.

His extensive experience in the industry and ability to present complex concepts in an understandable manner make his articles a valuable resource for readers seeking to navigate the ever-evolving crypto landscape.

Check James out on:
Adam Headshot
Edited by

Co-Founder / Managing Editor

Adam Morris, the co-founder of Crypto Head and a respected crypto expert, offers insightful commentary and analysis on cryptocurrency, NFTs, and the evolving digital landscape.

His extensive experience and features in top-tier publications like Forbes and CNN underscore his deep understanding of the crypto world and its future potential.

Check Adam out on: