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Changelly Review

Last Updated on June 4, 2024

James Headshot
Written by
Adam Headshot
Edited by
Changelly logo
3.87
Crypto Head Rating
Visit Changelly

The Bottom Line

Changelly is a non-custodial cryptocurrency exchange platform that provides speedy and convenient trading with several cryptocurrencies. The platform offers transparency in its fee structure, with a potentially higher fee for certain fiat currency transactions.

Changelly prioritizes security, providing measures such as 2-factor authentication and encouraging strong user passwords; it also offers 24/7 customer support with a high user rating.

Table of Contents
Disclaimer: This is not a validation of cryptocurrency or any particular provider, service, or product. It should not be taken as advice to engage in trading or use any services. Please check our terms and conditions.

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Pros

  • Wide selection of cryptocurrencies
  • User-friendly interface
  • No need for account creation for simple exchanges
  • High limits for crypto exchanges
  • 24/7 customer support

Cons

  • Higher fees compared to some other exchanges
  • Exchange rates can be less competitive
  • No advanced trading options
  • No fiat currency trading pairs
  • Mandatory account creation for fiat transactions

Quick Summary

Headquarters Location Kowloon, Hong Kong
Fiat Currencies Supported USD, AUD, GBP, CAD, EUR, NZD + 100 others (some through third party apps)
Total Supported Cryptocurrencies 51+
Trading Fees 0.08% - 0.10%
Deposit Methods Bank Transfer, Debit Card, Credit Card, Cryptocurrency, MoonPay, Simplex, Banxa, Indacoin, Transak, Wert
Support Facebook, Twitter, Instagram, Live Chat, Help Center Articles, Support Ticket
Mobile App Yes - iOS, Android

Originating in Prague, Changelly quickly made a name for itself in the cryptocurrency industry. Strengthened by backing from MinerGate’s team, the platform promptly attracted over one million users.

Changelly homepage

Changelly is known for facilitating the quick and effortless acquisition of cryptocurrencies without the complexity associated with conventional exchanges. While users have the convenience of purchasing various cryptocurrencies using fiat currencies such as USD and Euros, they cannot sell their cryptocurrencies back into fiat money on this platform.

Changelly charges clear-cut fees, providing clarity regarding the exchange rates involved in cryptocurrency transactions and the costs related to its use as an exchange service.

About Changelly

Since its inception in 2015, Changelly has developed from a simple non-custodial crypto exchange into a provider of cryptocurrency services. Committed to maintaining reliability in their platform, the creators of Changelly strive for widespread adoption of cryptocurrencies by enhancing their crypto exchange service with regular updates and new service additions.

Changelly’s triumphs can be attributed to its characteristics, particularly its user-friendliness for customers looking to purchase or trade various forms of digital currency.

Changelly features

Changelly has a number of active social profiles including Facebook, Twitter, Instagram, LinkedIn, Reddit, Telegram, TikTok and YouTube.

Changelly has a mobile app on both the Apple App Store and Google Play.

Changelly Supported Cryptocurrencies

Changelly supports trading on over 51 cryptocurrencies on their platform. This exchange currently supports 16 of the top 30 market cap cryptocurrencies.

  • Bitcoin (BTC)
  • Ethereum (ETH)
  • Tether USDt (USDT)
  • BNB (BNB)
  • Solana (SOL)
  • USDC (USDC)
  • XRP (XRP)
  • Dogecoin (DOGE)
  • Toncoin (TON)
  • Cardano (ADA)
  • Avalanche (AVAX)
  • Shiba Inu (SHIB)
  • TRON (TRX)
  • Polkadot (DOT)
  • Chainlink (LINK)
  • Bitcoin Cash (BCH)
  • NEAR Protocol (NEAR)
  • Polygon (MATIC)
  • Uniswap (UNI)
  • Litecoin (LTC)
  • UNUS SED LEO (LEO)
  • Dai (DAI)
  • Pepe (PEPE)
  • Internet Computer (ICP)
  • Kaspa (KAS)
  • Ethereum Classic (ETC)
  • Aptos (APT)
  • Render (RNDR)
  • Stacks (STX)
  • Hedera (HBAR)

Download full list of cryptocurrencies Changelly supports

Changelly carries a selection of cryptocurrencies for users to trade, thus providing flexibility in trading. It has simplified the exchange process, making swapping commonly traded crypto pairs such as BTC to USDT easy. This advantage appeals even to those new to crypto.

Trading Experience

The Changelly exchange offers a flexible trading experience that is not limited to its website. Its features include a mobile app, API integration, compatibility with a wide array of cryptocurrencies, and connections with well-known wallets and crypto exchanges elsewhere.

With the Changelly app, you can use Changelly Pro to access several functionalities. It allows users to acquire cryptocurrency using fiat currency through a collaboration with Simplex, which enables payment via credit or debit card. In real-time, you can also keep updated on the latest trends in crypto markets and gain insights into investment strategies.

The Changelly application is essential for those interested in trading multiple types of cryptocurrencies and maintaining their wallet addresses. Known for its swift transaction speeds (usually about 15 minutes), the app has gained favor among individuals prioritizing promptness in cryptocurrency exchange activities.

Changelly exchange marketing

Changelly Fees

Changelly applies a fee of 0.08% - 0.10% to every cryptocurrency exchange transaction without charging additional fees for account maintenance or withdrawals.

In the crypto space, Changelly’s fee is lower than the trading fees charged by many other cryptocurrency exchanges.

Users might incur elevated transaction fees for some transactions involving fiat currency. Service providers utilizing Changelly’s API must add the fee charged by Changelly to their own transaction fees.

Type Fee
Deposit Fee (Bank Transfer) 1% - 7%
Deposit Fee (Credit/Debit Card) 1% - 7%
Trading Fee 0.08% - 0.10%
Withdrawal Fee (Bank Transfer) Not Listed

Changelly supports a range of different cryptocurrencies with varying withdrawal fees. When looking at Bitcoin, their withdrawal fee is 0.0004 BTC. The average across all other exchanges that we've reviewed is 0.000415 BTC. This means Changelly charges below the industry average by 3.71%.

Changelly has a maker/taker fee schedule which you can see below.

Level 30-days Trading
Volume(BTC)
Maker Fee Taker Fee
1 ≥ 0 BTC 0.1% 0.1%
2 ≥ 5 BTC 0.09% 0.1%
3 ≥ 10 BTC 0.08% 0.09%
4 ≥ 50 BTC 0.075% 0.085%
5 ≥ 250 BTC 0.07% 0.08%
6 ≥ 500 BTC 0.06% 0.08%
7 ≥ 1,000 BTC 0.04% 0.06%
8 ≥ 5,000 BTC 0.03% 0.06%
9 ≥ 10,000 BTC 0.02% 0.06%
10 ≥ 20,000 BTC 0.01% 0.05%
11 ≥ 50,000 BTC 0% 0.04%
12 ≥ 100,000 BTC 0% 0.03%

Security - Is Changelly Safe?

At Changelly, the safeguarding of user accounts is taken very seriously. To this end, they implement several security protocols, such as Two-factor authentication, and advise their users to secure their devices by keeping them updated with trusted antivirus programs.

The company also advocates using strong passwords to fortify account defense. Changelly might also initiate verification processes for an account if unusual activity is detected. This includes compliance with Know Your Customer (KYC) regulations during such investigations.

The service prides itself on a commendable safety record and has issued complete reimbursements following transactions made in error. Changelly’s dedication to securing its services reinforces confidence among its customers.

Changelly Customer Support

Changelly provides round-the-clock live support via its website and application. Users have praised the Changelly team’s swift responses (typically within 20 minutes) and professional conduct.

In addition to offering live chat assistance, the Changelly website provides users with email support options and an extensive FAQ section to resolve any questions.

Changelly support

Changelly Support Channels

  • Facebook
  • Twitter
  • Instagram
  • Live Chat
  • Help Center Articles
  • Support Ticket

How to Sign Up on Changelly

  1. Create Account - Visit the Changelly website and fill out the create account form. You'll need to include a valid email, set your password and type in other details like your phone number and name.
  2. Verify Account - Confirm your email, you should get an email asking you to verify your account creation.
  3. Transferring Funds - Once your account has been verified, you can deposit using the deposit methods listed below, including some options through third party apps.
  4. Start Trading Crypto - That's it! You should now have everything in place to start trading.

Deposit Methods

  • Bank Transfer
  • Debit Card
  • Credit Card
  • Cryptocurrency
  • Paypal
  • Apple Pay
  • Google Pay
  • MoonPay
  • Simplex
  • Banxa
  • Indacoin
  • Transak
  • Wert

Changelly Alternatives

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Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies
394+

Trading Fees
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Fiat Currencies Supported
USD, GBP, CAD, EUR, NZD + 75 others

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Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies
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0.08% - 0.40%

Fiat Currencies Supported
USD, AUD, GBP, CAD, EUR + 1 other

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Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies
372+

Trading Fees
0.08% - 0.10%

Fiat Currencies Supported
USD, AUD, GBP, CAD, EUR, NZD + 85 others

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Final Thoughts

From its wide variety of supported cryptocurrencies to its competitive fee structure, Changelly has proven itself a reliable choice for novice and experienced crypto traders. The platform is also available in mobile apps for iOS and Android users to enhance one’s trading experience.

The company’s commitment to security and 24/7 customer support also add to its appeal. However, despite employing measures such as 2-factor authentication, Changelly encourages users to use strong passwords to further enhance the protection of their accounts.

Changelly FAQs

Yes, Changelly is accessible to users in Australia, allowing them to exchange various cryptocurrencies. However, users should ensure they know and comply with local regulations concerning cryptocurrency transactions in their jurisdiction.

Changelly enhances user security by implementing 2-factor authentication and promoting robust password practices. As a non-custodial exchange, the company empowers users by granting them ownership of their cryptocurrency keys.

Changelly provides various services, such as integration through API, a customizable payment widget for ease of transactions, DEX API for decentralized exchanges, a VIP Trades program for premium users, a DeFi Swap service made for the decentralized finance market, and compatibility with numerous crypto wallets.

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Methodology

At Crypto Head we use a rigorous research and rating process to assess each platform. Our star rating system is out of 5 stars and is designed to condense a large amount of information into an easy-to-understand format. You can read our full methodology and rating system for more details.

About The Authors

James Headshot
Written by

Crypto Technical Writer

James Page, previously the lead writer at Crypto Head and a registered psychologist, brings a unique perspective to the world of blockchain and cryptocurrency.

His extensive experience in the industry and ability to present complex concepts in an understandable manner make his articles a valuable resource for readers seeking to navigate the ever-evolving crypto landscape.

Check James out on:
Adam Headshot
Edited by

Co-Founder / Managing Editor

Adam Morris, the co-founder of Crypto Head and a respected crypto expert, offers insightful commentary and analysis on cryptocurrency, NFTs, and the evolving digital landscape.

His extensive experience and features in top-tier publications like Forbes and CNN underscore his deep understanding of the crypto world and its future potential.

Check Adam out on: