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Quick Summary
| Headquarters Location | Kowloon, Hong Kong |
|---|---|
| Fiat Currencies Supported | USD, AUD, GBP, CAD, EUR, NZD + 100 others (some through third party apps) |
| Total Supported Cryptocurrencies | 48+ |
| Trading Fees | 0.08% - 0.10% |
| Deposit Methods | Bank Transfer, Debit Card, Credit Card, Cryptocurrency, Apple Pay, Google Pay, MoonPay, Simplex, Banxa, Indacoin, Transak, Wert |
| Support | Facebook, Twitter, Instagram, Live Chat, Help Center Articles, Support Ticket |
| Mobile App | Yes - iOS, Android |
Originating in Prague, Changelly quickly made a name for itself in the cryptocurrency industry. Strengthened by backing from MinerGate’s team, the platform promptly attracted over one million users.
Changelly is known for facilitating the quick and effortless acquisition of cryptocurrencies without the complexity associated with conventional exchanges. While users have the convenience of purchasing various cryptocurrencies using fiat currencies such as USD and Euros, they cannot sell their cryptocurrencies back into fiat money on this platform.
Changelly charges clear-cut fees, providing clarity regarding the exchange rates involved in cryptocurrency transactions and the costs related to its use as an exchange service.
About Changelly
Since its inception in 2015, Changelly has developed from a simple non-custodial crypto exchange into a provider of cryptocurrency services. Committed to maintaining reliability in their platform, the creators of Changelly strive for widespread adoption of cryptocurrencies by enhancing their crypto exchange service with regular updates and new service additions.
Changelly’s triumphs can be attributed to its characteristics, particularly its user-friendliness for customers looking to purchase or trade various forms of digital currency.
Changelly has a number of active social profiles including Facebook, Twitter, Instagram, LinkedIn, Reddit, Telegram, TikTok and YouTube.
Changelly has a mobile app on both the Apple App Store and Google Play.
Changelly Supported Cryptocurrencies
Changelly supports trading on over 48 cryptocurrencies on their platform. This exchange currently supports 17 of the top 30 market cap cryptocurrencies.
Download full list of cryptocurrencies Changelly supports
Changelly carries a selection of cryptocurrencies for users to trade, thus providing flexibility in trading. It has simplified the exchange process, making swapping commonly traded crypto pairs such as BTC to USDT easy. This advantage appeals even to those new to crypto.
Trading Experience
The Changelly exchange offers a flexible trading experience that is not limited to its website. Its features include a mobile app, API integration, compatibility with a wide array of cryptocurrencies, and connections with well-known wallets and crypto exchanges elsewhere.
With the Changelly app, you can use Changelly Pro to access several functionalities. It allows users to acquire cryptocurrency using fiat currency through a collaboration with Simplex, which enables payment via credit or debit card. In real-time, you can also keep updated on the latest trends in crypto markets and gain insights into investment strategies.
The Changelly application is essential for those interested in trading multiple types of cryptocurrencies and maintaining their wallet addresses. Known for its swift transaction speeds (usually about 15 minutes), the app has gained favor among individuals prioritizing promptness in cryptocurrency exchange activities.
Changelly Fees
Changelly applies a fee of 0.08% - 0.10% to every cryptocurrency exchange transaction without charging additional fees for account maintenance or withdrawals.
In the crypto space, Changelly’s fee is lower than the trading fees charged by many other cryptocurrency exchanges.
Users might incur elevated transaction fees for some transactions involving fiat currency. Service providers utilizing Changelly’s API must add the fee charged by Changelly to their own transaction fees.
| Type | Fee |
|---|---|
| Deposit Fee (Bank Transfer) | 1% - 7% |
| Deposit Fee (Credit/Debit Card) | 1% - 7% |
| Trading Fee | 0.08% - 0.10% |
| Withdrawal Fee (Bank Transfer) | Not Listed |
Changelly supports a range of different cryptocurrencies with varying withdrawal fees. When looking at Bitcoin, their withdrawal fee is 0.0004 BTC. The average across all other exchanges that we've reviewed is 0.000303 BTC. This means Changelly charges above the industry average by 32.15%. This is worth noting because it likely means they are also charging higher fees and spreads across all cryptocurrencies on their platform.
Changelly has a maker/taker fee schedule which you can see below.
| Level | 30-days Trading Volume(BTC) |
Maker Fee | Taker Fee |
|---|---|---|---|
| 1 | ≥ 0 BTC | 0.1% | 0.1% |
| 2 | ≥ 5 BTC | 0.09% | 0.1% |
| 3 | ≥ 10 BTC | 0.08% | 0.09% |
| 4 | ≥ 50 BTC | 0.075% | 0.085% |
| 5 | ≥ 250 BTC | 0.07% | 0.08% |
| 6 | ≥ 500 BTC | 0.06% | 0.08% |
| 7 | ≥ 1,000 BTC | 0.04% | 0.06% |
| 8 | ≥ 5,000 BTC | 0.03% | 0.06% |
| 9 | ≥ 10,000 BTC | 0.02% | 0.06% |
| 10 | ≥ 20,000 BTC | 0.01% | 0.05% |
| 11 | ≥ 50,000 BTC | 0% | 0.04% |
| 12 | ≥ 100,000 BTC | 0% | 0.03% |
Security - Is Changelly Safe?
At Changelly, the safeguarding of user accounts is taken very seriously. To this end, they implement several security protocols, such as Two-factor authentication, and advise their users to secure their devices by keeping them updated with trusted antivirus programs.
The company also advocates using strong passwords to fortify account defense. Changelly might also initiate verification processes for an account if unusual activity is detected. This includes compliance with Know Your Customer (KYC) regulations during such investigations.
The service prides itself on a commendable safety record and has issued complete reimbursements following transactions made in error. Changelly’s dedication to securing its services reinforces confidence among its customers.
Changelly Customer Support
Changelly provides round-the-clock live support via its website and application. Users have praised the Changelly team’s swift responses (typically within 20 minutes) and professional conduct.
In addition to offering live chat assistance, the Changelly website provides users with email support options and an extensive FAQ section to resolve any questions.
Changelly Support Channels
How to Sign Up on Changelly
- Create Account - Visit the Changelly website and fill out the create account form. You'll need to include a valid email, set your password and type in other details like your phone number and name.
- Verify Account - Confirm your email, you should get an email asking you to verify your account creation.
- Transferring Funds - Once your account has been verified, you can deposit using the deposit methods listed below, including some options through third party apps.
- Start Trading Crypto - That's it! You should now have everything in place to start trading.
Deposit Methods
Changelly Alternatives
Binance
Total Supported Cryptocurrencies
401+
Trading Fees
0.10%
Fiat Currencies Supported
USD, GBP, CAD, EUR, NZD + 75 others
Kraken
Total Supported Cryptocurrencies
307+
Trading Fees
0.08% - 0.40%
Fiat Currencies Supported
USD, AUD, GBP, CAD, EUR + 1 other
OKX
Total Supported Cryptocurrencies
324+
Trading Fees
-0.005% - 0.10%
Fiat Currencies Supported
USD, AUD, GBP, CAD, EUR, NZD + 85 others
Final Thoughts
From its wide variety of supported cryptocurrencies to its competitive fee structure, Changelly has proven itself a reliable choice for novice and experienced crypto traders. The platform is also available in mobile apps for iOS and Android users to enhance one’s trading experience.
The company’s commitment to security and 24/7 customer support also add to its appeal. However, despite employing measures such as 2-factor authentication, Changelly encourages users to use strong passwords to further enhance the protection of their accounts.
Changelly FAQs
Yes, Changelly is accessible to users in Australia, allowing them to exchange various cryptocurrencies. However, users should ensure they know and comply with local regulations concerning cryptocurrency transactions in their jurisdiction.
Changelly enhances user security by implementing 2-factor authentication and promoting robust password practices. As a non-custodial exchange, the company empowers users by granting them ownership of their cryptocurrency keys.
Changelly provides various services, such as integration through API, a customizable payment widget for ease of transactions, DEX API for decentralized exchanges, a VIP Trades program for premium users, a DeFi Swap service made for the decentralized finance market, and compatibility with numerous crypto wallets.
Changelly User Reviews
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Methodology
At Crypto Head we use a rigorous research and rating process to assess each platform. Our star rating system is out of 5 stars and is designed to condense a large amount of information into an easy-to-understand format. You can read our full methodology and rating system for more details.
About The Authors
James Page, previously the lead writer at Crypto Head and a registered psychologist, brings a unique perspective to the world of blockchain and cryptocurrency.
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