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Bitpanda Review

Last Updated on March 20, 2024

James Headshot
Written by
Adam Headshot
Edited by
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Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.
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The Bottom Line Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Bitpanda stands out among cryptocurrency exchanges as an outstanding choice, thanks to its blend of user-friendly features, wide selection of digital assets (such as Bitcoin and Ethereum ), and commitment to security that have attracted loyal users.

Bitpanda Exchange’s comprehensive offering of digital asset services such as Bitpanda Plus for high volume traders and Savings allows them to cater to an extensive array of financial activities within digital assets.

Table of Contents
Disclaimer: This is not a validation of cryptocurrency or any particular provider, service, or product. It should not be taken as advice to engage in trading or use any services. Please check our terms and conditions.


  • User-friendly interface
  • Supports a wide range of cryptocurrencies
  • Offers additional financial services like savings and investment plans
  • Strong security measures
  • Regulated by the European Union


  • Higher fees compared to some other platforms
  • Limited advanced trading features for professional traders
  • Customer support can be slow to respond at times
  • Not available to residents of the United States
  • Limited payment options depending on the user's location

Quick Summary

Headquarters Location Vienna, Wien, Austria
Fiat Currencies Supported USD, GBP, EUR + 7 others
Total Supported Cryptocurrencies 387+
Trading Fees 1.29% - 1.49%
Deposit Methods Bank Transfer, Debit Card, Credit Card, Cryptocurrency, Apple Pay, Skrill, Neteller
Support Twitter, Instagram, Help Center Articles, Support Ticket
Mobile App Yes - iOS, Android

Welcome to our in-depth review of Bitpanda, an increasingly popular cryptocurrency exchange known for its user-friendly interface and wide variety of digital assets. In this piece we hope to give you a greater insight into all that the platform has to offer newcomers as well as experienced traders alike in the crypto space.

Bitpanda homepage

Bitpanda continues to establish itself as a major force in the rapidly expanding landscape of digital currency exchanges, and its growth trajectory can be traced to a commitment to making crypto more approachable for its users.

This platform aims to demystify digital asset markets by offering clear pathways to ownership and investment, while meeting the more nuanced requirements of more seasoned participants. This is demonstrated by its balance between accessibility and depth within its ecosystem, meeting both dynamic crypto trading needs as well as individual user demands.

About Bitpanda

Established by Eric Demuth, Paul Klanschek and Christian Trummer in 2014 in Vienna, Bitpanda quickly earned itself a position of trust as an exchange in Europe. Over time it has expanded substantially into an invaluable digital assets service provider.

Bitpanda’s dedication to providing easy access to cryptocurrency can be seen in its user-friendly interface and straightforward purchase processes.

Bitpanda features

Bitpanda’s development can be seen as an act of strategic adaptation amid the ever-shifting digital asset market. Since its founding, the company has experienced several cryptocurrency booms and busts which presented both challenges and opportunities that have helped shape their offerings and approach.

Bitpanda’s foresight in diversifying their asset classes has allowed it to capitalise on investors’ appetite for alternative investments, just as cryptocurrency itself has matured into a key part of financial landscape.

Bitpanda has a number of active social profiles including Facebook, Twitter, Instagram, LinkedIn, Discord, Reddit, TikTok and YouTube.

Bitpanda has a mobile app on both the Apple App Store and Google Play.

Bitpanda Supported Cryptocurrencies

Bitpanda supports trading on over 387 cryptocurrencies on their platform. This exchange currently supports 26 of the top 30 market cap cryptocurrencies.

  • Bitcoin (BTC)
  • Ethereum (ETH)
  • Tether USDt (USDT)
  • BNB (BNB)
  • Solana (SOL)
  • XRP (XRP)
  • Toncoin (TON)
  • Dogecoin (DOGE)
  • Cardano (ADA)
  • Shiba Inu (SHIB)
  • Avalanche (AVAX)
  • TRON (TRX)
  • Polkadot (DOT)
  • Chainlink (LINK)
  • Bitcoin Cash (BCH)
  • NEAR Protocol (NEAR)
  • Polygon (MATIC)
  • Litecoin (LTC)
  • Internet Computer (ICP)
  • Dai (DAI)
  • Uniswap (UNI)
  • Pepe (PEPE)
  • Hedera (HBAR)
  • Ethereum Classic (ETC)
  • Render (RNDR)
  • Immutable (IMX)
  • First Digital USD (FDUSD)
  • Aptos (APT)

Trading Experience

Bitpanda provides an enjoyable trading experience with its intuitive user interface that suits both newcomers and experienced cryptocurrency traders. Their advanced platform, Bitpanda Pro, serves those seeking additional features for daily crypto trading activities as well as offering in-depth market analyses.

Bitpanda offers traders an intuitive trading experience designed to take them seamlessly from curiosity to execution. A comprehensive set of tools and features provide traders with tools for meeting a range of trading styles and objectives.

Bitpanda’s platform has been designed to meet all types of investors’ and traders’ varying demands efficiently and precisely, from casual investors extending their portfolios to experienced traders utilizing cutting-edge trading features. Bitpanda Pro’s advanced architecture provides detailed control over trading activities for an optimized market engagement experience.

Bitpanda exchange marketing

Bitpanda Fees

Bitpanda boasts a competitive fee structure that aligns with industry standards. While no exact amounts are disclosed upfront, fees are factored into asset prices shown for display purposes.

Users should expect transparent costs breakdown during transactions. Transaction fees typically cover buying, selling and exchanging cryptocurrency assets on platforms; withdrawal fees when withdrawing assets off them; as well as transaction-related withdrawal fees when taking assets off platform.

Navigating the costs associated with trading can often be just as crucial to successful investing as managing assets themselves. Bitpanda takes this issue head on by incorporating fees directly into displayed prices of assets – providing a truly no-surprise trading experience.

Though fees are not explicitly itemised on this platform, its user-centric philosophy allows users to be mindful of financial implications as they execute trades – an approach which ensures both veteran traders and newcomers alike are aware of all costs associated with undertakings they undertake.

Type Fee
Deposit Fee (Bank Transfer) 0%
Deposit Fee (Credit/Debit Card) 1.50% - 1.80%
Trading Fee 1.29% - 1.49%
Withdrawal Fee (Bank Transfer) 0%

Bitpanda supports a range of different cryptocurrencies with varying withdrawal fees. When looking at Bitcoin, they don't charge anything above the standard Bitcoin network fee. Across all the crypto exchanges we've reviewed, the average Bitcoin transaction fee charged is 0.000411 BTC compared to the actual network fee of 0.000046 BTC. This means you are saving 88.74% on Bitcoin transactions by using Bitpanda instead of other exchanges.

Security - Is Bitpanda Safe?

Bitpanda stands out in terms of security and regulation by adhering to compliance standards within each of its operating countries, and by employing stringent security measures that protect users’ funds and personal information.

Verification processes are in place to provide a safe trading environment and to combat fraudulent activities.

Bitpanda has built a comprehensive security infrastructure to give its users peace of mind. Robust verification measures serve as the cornerstone, guaranteeing all participants on its platform are authenticated to minimise risks associated with illicit activities.

Bitpanda employs a comprehensive security strategy, featuring state-of-the-art encryption and secure storage of digital assets in offline wallets. This approach demonstrates a deep knowledge of crypto space threats while emphasizing its commitment to safeguarding users’ interests.

Bitpanda Customer Support

Customer support is a fundamental aspect of any service, and Bitpanda provides it through their Helpdesk. Users have access to various resources available through the platform that may help resolve their issues; however, during peak periods some have noted slow customer service response times.

Bitpanda recognizes this by developing an in-house Helpdesk that offers multi-faceted customer support solutions.

This platform aims to be an all-inclusive repository of solutions, enabling users to address and resolve their queries independently. When additional assistance is necessary, customer support takes over; though responsiveness may vary due to high demand periods; thus signalling an area for ongoing improvement.

Bitpanda support

Bitpanda Support Channels

  • Facebook
  • Twitter
  • Instagram
  • Live Chat
  • Help Center Articles
  • Support Ticket

How to Sign Up on Bitpanda

  1. Create Account - Visit the Bitpanda website and fill out the create account form. You'll need to include a valid email, set your password and type in other details like your phone number and name.
  2. Verify Account - Confirm your email, you should get an email asking you to verify your account creation.
  3. Transferring Funds - Once your account has been verified, you'll be able to deposit using the deposit methods listed below.
  4. Start Trading Crypto - That's it! You should now have everything in place to start trading.

Deposit Methods

  • Bank Transfer
  • Debit Card
  • Credit Card
  • Cryptocurrency
  • Paypal
  • Apple Pay
  • Google Pay
  • Skrill
  • Neteller

Bitpanda Alternatives

Binance logo


Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies

Trading Fees

Fiat Currencies Supported
USD, GBP, CAD, EUR, NZD + 75 others

Visit Binance
Kraken logo


Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies

Trading Fees
0.08% - 0.40%

Fiat Currencies Supported
USD, AUD, GBP, CAD, EUR + 1 other

Visit Kraken
OKX logo


Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies

Trading Fees
0.08% - 0.10%

Fiat Currencies Supported
USD, AUD, GBP, CAD, EUR, NZD + 85 others

Visit OKX

Final Thoughts

Based on our exploration of Bitpanda, we conclude it to be a well-rounded platform, focused on simplicity and diversity. It offers services and cryptocurrency offerings tailored specifically for individual user needs – making it an attractive option for anyone interested in engaging with crypto markets.

Cryptocurrency exchanges are becoming key elements in digital finance’s infrastructure. Their integration of various financial instruments and innovative features not only facilitate transactions but are shaping the future of monetary exchange and investment.

Bitpanda exchange stands out as an exemplary provider, as their services reflect an impressive ability to meet various financial aspirations and strategies.

Bitpanda FAQs

Bitpanda is a well-regarded cryptocurrency exchange that originated in Austria. It has established a reputation for having a user-friendly interface and taking security seriously.

The platform adheres to regulatory standards and is compliant with AML (Anti-Money Laundering) regulations. Trust in a platform, however, is subjective and should be based on individual research and due diligence.

Yes, you can withdraw funds from Bitpanda to your bank account. The platform supports several withdrawal methods, making it convenient for users to access their money.

To withdraw money from Bitpanda to your bank account, you need to log into your Bitpanda account, select the ‘Withdraw’ option, choose the fiat currency you wish to withdraw, specify the amount, and then choose your bank account as the withdrawal destination. Ensure that you have completed any necessary verification procedures and that your bank account details are up to date.

Bitpanda charges vary depending on the transaction. Fees are applied for trading cryptocurrencies, fiat deposit and withdrawal transactions, and other services on the platform.

Detailed fee information can usually be found on Bitpanda’s website or within the user account section.

Yes, Bitpanda requires users to verify their identity as part of their KYC (Know Your Customer) procedures. This process is standard for credible exchanges and is necessary to prevent fraud and comply with regulatory requirements.

Bitpanda is an exchange that was founded in Vienna, Austria. It has since grown to serve customers across Europe and beyond.

Bitpanda accepts various payment methods, including bank transfers, credit cards, and other online payment services, providing users with flexibility when managing their accounts.

The time it takes to verify your Bitpanda account may vary depending on the volume of applications and the completeness and clarity of the documents submitted. Verification is typically a swift process, with the aim to get users started on the platform as quickly as possible while maintaining security standards.

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At Crypto Head we use a rigorous research and rating process to assess each platform. Our star rating system is out of 5 stars and is designed to condense a large amount of information into an easy-to-understand format. You can read our full methodology and rating system for more details.

About The Authors

James Headshot
Written by

Crypto Technical Writer

James Page, previously the lead writer at Crypto Head and a registered psychologist, brings a unique perspective to the world of blockchain and cryptocurrency.

His extensive experience in the industry and ability to present complex concepts in an understandable manner make his articles a valuable resource for readers seeking to navigate the ever-evolving crypto landscape.

Check James out on:
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Edited by

Co-Founder / Managing Editor

Adam Morris, the co-founder of Crypto Head and a respected crypto expert, offers insightful commentary and analysis on cryptocurrency, NFTs, and the evolving digital landscape.

His extensive experience and features in top-tier publications like Forbes and CNN underscore his deep understanding of the crypto world and its future potential.

Check Adam out on: