Pros
Cons
Quick Summary
| Headquarters Location | Singapore |
|---|---|
| Fiat Currencies Supported | USD, AUD, GBP, CAD, EUR, NZD + 100 others (some through third party apps) |
| Total Supported Cryptocurrencies | 422+ |
| Trading Fees | 0.00% - 0.20% |
| Deposit Methods | Bank Transfer, Debit Card, Credit Card, Cryptocurrency, Apple Pay, Google Pay, Simplex, Mercuryo, Banxa |
| Support | Facebook, Twitter, Instagram, Live Chat, Help Center Articles, Support Ticket |
| Mobile App | Yes - iOS, Android |
DigiFinex stands as a noteworthy player in the bustling world of crypto exchanges. It has carved out a place for itself by offering its users a comprehensive suite of services and a user-friendly experience that caters to both novice and seasoned investors in the realm of digital currencies.
DigiFinex, while a recognised name in the bustling sphere of cryptocurrency exchanges, continues to evolve and innovate in an industry that never stands still. With digital currencies becoming more mainstream, the platform’s commitment to staying ahead of the curve has attracted a diverse population of users, eager to explore the various facets of crypto trading.
Amidst an ever-changing market landscape, DigiFinex seeks to provide a dynamic and responsive trading environment that aligns with the evolving demands of the digital financial world.
About DigiFinex
DigiFinex, short for Digital Asset Financial Exchange, is rooted in Hong Kong and has been serving the cryptocurrency market since its inception. The company was founded by individuals with a shared vision to foster a stable, easy-to-navigate platform that streamlines the process of digital asset trading.
As the exchange has evolved, it has expanded its reach to serve a global audience, with a particular emphasis on the Asian market.
From its Hong Kong roots, DigiFinex has journeyed through the tumultuous waves of the crypto market, navigating the complexities that come with regulatory shifts and technological advancements. Over the years, the company has adapted and expanded in response to market needs and industry developments, such as the rise and integration of Ethereum and other altcoins.
This adaptability has secured its position in the competitive crypto exchange market, particularly in the Asian sphere, where digital asset trading is burgeoning.
DigiFinex has a number of active social profiles including Facebook, Twitter, Instagram, LinkedIn, Reddit, Telegram and YouTube.
DigiFinex has a mobile app on both the Apple App Store and Google Play.
DigiFinex Supported Cryptocurrencies
DigiFinex supports trading on over 422 cryptocurrencies on their platform. This exchange currently supports 26 of the top 30 market cap cryptocurrencies.
Download full list of cryptocurrencies DigiFinex supports
Trading Experience
The trading experience on DigiFinex is designed to be both accessible and sophisticated. It features a user interface that simplifies the process for beginners while still providing advanced trading tools for more experienced crypto traders.
The platform provides a wide range of trading options, including spot markets and perpetual swaps, backed by high liquidity to ensure efficient trade execution.
The nuances of the trading experience on DigiFinex are manifold, blending advanced trading options with user-friendly tools to cater to the full spectrum of crypto traders. Whether engaging in the immediacy of spot markets or navigating the complexities of futures contracts, traders benefit from the exchange’s average liquidity score and an array of trading features.
A seamless trading experience is further enhanced by the provision of technical analysis tools, enabling both novice and seasoned traders to make informed decisions.
DigiFinex Fees
The exchange utilises a tiered fee structure that aims to be competitive within the industry. While fees fluctuate based on trading volume and market activity, they are generally designed to be fair and adaptable for users of varying investment sizes.
This system provides an incentive for more active traders with lower fees while maintaining a straightforward approach for newer users.
Understanding the landscape of transaction fees is pivotal for any trading platform, and DigiFinex’s fee structure reflects a balance between incentivising high volumes and remaining accessible to newer market entrants. Transaction fee models like this are crucial, as they can significantly affect the profitability of trading activities.
By adopting a flexible fee approach, DigiFinex aims to cater to a wide range of trading activities, from the occasional trade of popular currencies to the regular execution of complex contract trades.
| Type | Fee |
|---|---|
| Deposit Fee (Bank Transfer) | 3.5% or $10 (whichever is higher) |
| Deposit Fee (Credit/Debit Card) | 3.5% or $10 (whichever is higher) |
| Trading Fee | 0.00% - 0.20% |
| Withdrawal Fee (Bank Transfer) | 3.5% or $10 (whichever is higher) |
DigiFinex supports a range of different cryptocurrencies with varying withdrawal fees. When looking at Bitcoin, their withdrawal fee is 0.0003 BTC. The average across all other exchanges that we've reviewed is 0.000381 BTC. This means DigiFinex charges below the industry average by 21.17%.
DigiFinex has a maker/taker fee schedule which you can see below.
| Level | Last 30 days of trading vol. | Maker fees | Taker Rates |
|---|---|---|---|
| Regular user | ≥0.00 USDT | 0.150% | 0.200% |
| VIP1 | ≥100,000.00 USDT | 0.120% | 0.180% |
| VIP2 | ≥1,000,000.00 USDT | 0.100% | 0.160% |
| VIP3 | ≥5,000,000.00 USDT | 0.080% | 0.140% |
| VIP4 | ≥20,000,000.00 USDT | 0.000% | 0.120% |
| VIP5 | ≥200,000,000.00 USDT | 0.000% | 0.100% |
| VIP6 | ≥500,000,000.00 USDT | 0.000% | 0.080% |
Security - Is DigiFinex Safe?
Security on DigiFinex is taken very seriously, with advanced technology underpinning its system. The exchange employs a multi-layered approach to protect its users’ assets and information, including cold wallet storage for the majority of funds.
In addition, they have implemented a rigorous verification process to ensure a safe trading environment and comply with regulatory standards.
DigiFinex’s security infrastructure is a testament to their stringent measures and innovative wallet technology designed to safeguard crypto assets. Recognising the importance of trust in financial exchanges, the platform employs custom-made security systems to thwart suspicious activity and ensure the integrity of every transaction.
With an emphasis on security, they have incorporated advanced security measures that go beyond standard practices, creating a fortress-like environment for users’ digital assets.
DigiFinex Customer Support
DigiFinex’s customer service team is a testament to their dedication to user satisfaction. The support system is well-structured to assist with any issues, providing multiple channels for communication, including a mobile app for on-the-go assistance.
This ensures that users receive timely and helpful support whenever needed.
Supporting its users with a robust customer service team, DigiFinex ensures that any issues encountered in the crypto trading journey are addressed with efficiency and understanding. They recognise that the path of digital asset trading is sometimes fraught with queries and challenges, from navigating the verification process to understanding withdrawal limits.
By offering a responsive mobile app and multiple support channels, DigiFinex sets a high standard for customer assistance in the crypto space.
DigiFinex Support Channels
How to Sign Up on DigiFinex
- Create Account - Visit the DigiFinex website and fill out the create account form. You'll need to include a valid email, set your password and type in other details like your phone number and name.
- Verify Account - Confirm your email, you should get an email asking you to verify your account creation.
- Transferring Funds - Once your account has been verified, you can deposit using the deposit methods listed below, including some options through third party apps.
- Start Trading Crypto - That's it! You should now have everything in place to start trading.
Deposit Methods
DigiFinex Alternatives
Binance
Total Supported Cryptocurrencies
393+
Trading Fees
0.10%
Fiat Currencies Supported
USD, GBP, CAD, EUR, NZD + 75 others
Kraken
Total Supported Cryptocurrencies
286+
Trading Fees
0.08% - 0.40%
Fiat Currencies Supported
USD, AUD, GBP, CAD, EUR + 1 other
OKX
Total Supported Cryptocurrencies
329+
Trading Fees
-0.005% - 0.10%
Fiat Currencies Supported
USD, AUD, GBP, CAD, EUR, NZD + 85 others
Final Thoughts
Assessing DigiFinex as a whole reveals an exchange that is focused on delivering a robust trading platform. Its diverse range of services and attention to user experience make it a suitable choice for anyone looking to engage with the cryptocurrency market.
DigiFinex FAQs
DigiFinex is a cryptocurrency exchange that takes various security measures to protect its users’ funds and data, including SSL encryption, cold storage for the majority of funds, two-factor authentication (2FA), and an internal risk control department to monitor daily operations. As with any online platform, users should exercise caution and use strong security practices.
DigiFinex is headquartered in Singapore, which is known for its robust financial services sector and clear regulatory environment.
Withdrawal times on DigiFinex can vary depending on network conditions and the specific cryptocurrency being withdrawn. Typically, withdrawals are processed within 24 hours, but users are advised to check the platform’s guidelines for the most accurate estimates.
The ownership of DigiFinex has not been publicly disclosed in detail. It is operated by DigiFinex Limited, and the team includes individuals with experience in IT and finance sectors.
Yes, DigiFinex requires Know Your Customer (KYC) procedures to comply with regulatory requirements. This process involves verifying the identity of its users to prevent fraud and maintain the security of the platform.
To withdraw money from DigiFinex, you need to log into your account, navigate to the ‘Funds’ section, select ‘Withdraw’, choose the currency you wish to withdraw, enter the withdrawal address, specify the amount, and follow the instructions to complete the verification steps required for the withdrawal.
Yes, DigiFinex charges trading fees for spot transactions. The fees are typically based on a maker-taker model, where fees may vary depending on the user’s trade volume and membership level.
DigiFinex withdrawal fees depend on the type of cryptocurrency you wish to withdraw and can change based on network conditions. It’s important to check the latest fee structure on the DigiFinex platform before making a withdrawal to understand the associated costs.
DigiFinex User Reviews
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Methodology
At Crypto Head we use a rigorous research and rating process to assess each platform. Our star rating system is out of 5 stars and is designed to condense a large amount of information into an easy-to-understand format. You can read our full methodology and rating system for more details.
About The Authors
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