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CEX.IO Review

Last Updated on July 4, 2024

James Headshot
Written by
Adam Headshot
Edited by
CEX.IO logo
3.99
Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.
Visit CEX.IO

The Bottom Line Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

CEX.IO stands out as an exceptional cryptocurrency exchange platform that offers customers a comprehensive selection of cryptocurrencies and services. However, it’s not available in all countries.

The platform offers an easy, user-focused trading experience, even for beginners. It also comes with stringent security standards and regulatory adherence. CEX.IO is a reliable option for anyone interested in engaging with the crypto market.

Table of Contents
Disclaimer: This is not a validation of cryptocurrency or any particular provider, service, or product. It should not be taken as advice to engage in trading or use any services. Please check our terms and conditions.

Pros

  • Supports a wide range of cryptocurrencies
  • Offers advanced trading features
  • Provides strong security measures
  • User-friendly interface suitable for beginners
  • Several payment options for depositing fiat currency

Cons

  • Higher fees compared to some other exchanges
  • Customer support can be slow to respond at times
  • Verification process can be lengthy
  • Not available in all countries

Quick Summary

Headquarters Location London, UK
Fiat Currencies Supported USD, GBP, EUR
Total Supported Cryptocurrencies 155+
Trading Fees 0.07% - 0.25%
Deposit Methods Bank Transfer, Debit Card, Credit Card, Cryptocurrency, Paypal, Apple Pay, Google Pay
Support Facebook, Twitter, Instagram, Live Chat, Help Center Articles, Support Ticket
Mobile App Yes - iOS, Android

Launched in 2013, CEX.IO started as a provider of Bitcoin cloud mining services. Since its inception, it has expanded and transformed to keep pace with the evolving concept of cryptocurrencies. Today, CEX.IO is recognized as a leading player among cryptocurrency exchanges, offering an array of services that accommodate various fiat currencies and payment options.

CEX.IO homepage

CEX.IO might not top the list regarding size, but it commands respect in the marketplace. The platform’s offerings include a broad selection of fiat currencies, crypto assets, multi-functional capabilities, and extensive global coverage.

CEX.IO establishes itself within the competitive field of crypto exchanges by delivering diverse features for cryptocurrency traders.

About CEX.IO

CEX.IO’s journey from a cloud mining provider to a comprehensive financial services platform shows its adaptability and commitment to meeting the needs of its users. Today, CEX.IO offers a variety of digital asset solutions, including:

  • Buying cryptocurrencies
  • Selling cryptocurrencies
  • Trading cryptocurrencies
  • Earning yield on cryptocurrencies

With its diverse payment method options, competitive transaction fees, and support for various fiat currencies, CEX.IO caters to a global audience.

CEX.IO features

CEX.IO has demonstrated its ability to adapt and grow within the digital asset space. Its transition from a centralized exchange to a comprehensive financial services platform offering various digital asset solutions shows its commitment to providing users with a diverse and dynamic crypto experience.

CEX.IO has a number of active social profiles including Facebook, Twitter, Instagram, LinkedIn, Reddit, Telegram, TikTok and YouTube.

CEX.IO has a mobile app on both the Apple App Store and Google Play.

CEX.IO Supported Cryptocurrencies

CEX.IO supports trading on over 155 cryptocurrencies on their platform. This exchange currently supports 25 of the top 30 market cap cryptocurrencies.

  • Bitcoin (BTC)
  • Ethereum (ETH)
  • Tether USDt (USDT)
  • BNB (BNB)
  • Solana (SOL)
  • USDC (USDC)
  • XRP (XRP)
  • Toncoin (TON)
  • Dogecoin (DOGE)
  • Cardano (ADA)
  • TRON (TRX)
  • Shiba Inu (SHIB)
  • Avalanche (AVAX)
  • Polkadot (DOT)
  • Chainlink (LINK)
  • Bitcoin Cash (BCH)
  • NEAR Protocol (NEAR)
  • UNUS SED LEO (LEO)
  • Dai (DAI)
  • Polygon (MATIC)
  • Litecoin (LTC)
  • Uniswap (UNI)
  • Kaspa (KAS)
  • Internet Computer (ICP)
  • Pepe (PEPE)
  • Ethereum Classic (ETC)
  • Artificial Superintelligence Alliance (FET)
  • Aptos (APT)
  • Stellar (XLM)
  • Monero (XMR)

Download full list of cryptocurrencies CEX.IO supports

Diversity is important in the crypto market, and a good investment strategy often calls for multiple options. CEX.IO meets this need by offering an extensive selection of 155+ cryptocurrencies for trading to suit various investment styles and strategies.

CEX.IO doesn’t just boast a broad range of individual cryptos. It facilitates versatility with an impressive list of trading pairs that support diverse transactions. It positions itself as a solid partner whether you wish to engage in buying or selling cryptocurrencies or aim to be up-to-date with developments within the cryptocurrency sphere.

Trading Experience

The concept of cryptocurrencies can be pretty intimidating, especially for newcomers to the field. However, CEX.IO’s platform has a user-friendly interface that allows even beginners to get accustomed to crypto trading easily.

The introduction of its mobile app is among the highlights at CEX.IO. Launched in 2022 as a crypto super app, this tool provides users with a seamless way to handle trades on the go through Android and iOS devices. The versatility offered by this mobile application ensures that managing your cryptocurrency assets is convenient wherever you are.

CEX.IO strives to deliver a well-rounded experience in trading cryptocurrencies. It customizes its services for users at every skill level by incorporating features such as Instant Buy options, soft staking capabilities, and opportunities for securing loans backed by cryptocurrencies.

With options ranging from using their web-based platform to opting for trading via the mobile app, CEX.IO presents multiple ways to suit individual preferences when it comes to engaging in cryptocurrency transactions.

Trading Tools and Advanced Features

CEX.IO offers users sophisticated tools and features that enhance the overall trading experience. It’s designed to be user-friendly for spot trading, with an interface that lets traders smoothly transition between various markets.

The multitude of order types available on CEX.IO, such as market orders, limit orders, and stop-limit orders, along with special conditions like Good Till Cancel (GTC), Good Till Date (GTD), Immediate or Cancel (IOC), elevates the control traders have over their transactions. These options are backed by competitive spreads and considerable liquidity, which minimize trading costs while maximizing trade management.

Beyond simple trades, CEX.IO also boasts a margin trading service called CEX.IO Broker. Here, you can engage in cryptocurrency trades using contracts for difference (CFDs) coupled with leverages of up to 10x on leading digital assets such as Bitcoin and Ethereum.

CEX.IO exchange marketing

CEX.IO Fees

On CEX.IO, the trading fees associated with making trades are determined using a maker-taker model. This feature means liquidity providers (makers) pay a specific charge while those who take liquidity away (takers) incur another set of costs.

Since CEX.io’s deposit rates are high for credit and debit cards, users are better off making bank transfer deposits.

Considering these details becomes essential for all sorts of participants in the cryptocurrency markets, from day traders aiming for cost efficiency and low fees to long-term investors laying out comprehensive strategies.

The platform also offers a convenient way of depositing and withdrawing funds with competitive deposit and withdrawal fees.

Type Fee
Deposit Fee (Bank Transfer) 0%
Deposit Fee (Credit/Debit Card) 2.99% - 3.99%
Trading Fee 0.07% - 0.25%
Withdrawal Fee (Bank Transfer) £3/€3

CEX.IO supports a range of different cryptocurrencies with varying withdrawal fees. When looking at Bitcoin, their withdrawal fee is 0.0005 BTC. The average across all other exchanges that we've reviewed is 0.000401 BTC. This means CEX.IO charges above the industry average by 24.59%. This is worth noting because it likely means they are also charging higher fees and spreads across all cryptocurrencies on their platform.

CEX.IO has a maker/taker fee schedule which you can see below.

Trade Volume 30d, USD Taker Maker
≤ 10,000 0.25% 0.15%
≤ 100,000 0.23% 0.13%
≤ 500,000 0.19% 0.09%
≤ 1,000,000 0.17% 0.07%
≤ 2,500,000 0.15% 0.05%
≤ 5,000,000 0.13% 0.03%
≤ 10,000,000 0.11% 0.01%
≤ 20,000,000 0.10% 0.00%
≤ 50,000,000 0.08% 0.00%
≤ 100,000,000 0.07% 0.00%
≤ 200,000,000 0.06% 0.00%
≤ 500,000,000 0.05% 0.00%
≤ 1,000,000,000 0.04% 0.00%
≤ 2,000,000,000 0.03% 0.00%
≤ 5,000,000,000 0.02% 0.00%
> 5,000,000,000 0.01% 0.00%

Security - Is CEX.IO Safe?

Security is very important in the digital world. CEX.IO understands this and prioritizes the safety of its users by employing strong security features.

Users are advised to enable two-factor authentication (2FA) to add an extra layer of security to their accounts. This additional step in the identity verification process can significantly reduce the risk of unauthorized access to your account.

Aside from 2FA, CEX.IO uses a combination of electronic and procedural protocols, including firewalls and data encryption. Moreover, most users’ funds are held in cold storage, with only a small portion remaining in hot wallets (to ensure higher security for the bulk of user funds).

Users are also reminded to remain vigilant against vulnerabilities such as hacking, theft, and insolvency of corporate accounts. By following online safety practices and installing antivirus software, you can further enhance the security of your CEX.IO account. After all, keeping your assets secure is half the battle won.

CEX.IO Customer Support

A capable and prompt customer support team is needed in crypto exchange platforms for a good user experience. With this in mind, CEX.IO enhances its service offerings to crypto investors through several customer support channels. CEX.IO stands ready to help you tackle any technical difficulty or guide you through transaction processes with their dedicated customer support.

However, users’ opinions on the efficiency of CEX.IO’s customer care vary. Some people report immediate assistance, while others have encountered long wait times before receiving a response. Overall, having a variety of communication methods at hand guarantees that every user has access to suitable channels for addressing their concerns.

CEX.IO also aims to educate its users by providing comprehensive learning materials about trading tactics and cryptocurrency pairings. These informational tools enable traders within the crypto market to deepen their knowledge of said subjects and enhance their decision-making skills.

CEX.IO support

CEX.IO Support Channels

  • Facebook
  • Twitter
  • Instagram
  • Live Chat
  • Help Center Articles
  • Support Ticket

CEX.IO’s Legal Standing

In an industry frequently scrutinized for its regulatory practices, selecting a cryptocurrency exchange platform that adheres strictly to legal standards is very important. Thankfully, CEX.IO operates with full regulatory compliance and has over 30 Money Transmitter Licenses across the United States.

CEX.IO also enforces Anti-Money Laundering protocols alongside Know Your Customer (KYC) procedures. Thoroughly implementing these policies within their operation fosters integrity and defends against any potential harm from using their service.

Access to sensitive user data is also carefully controlled, as it is only available to specifically authorized staff. Systems also allow continual assessment of security measures, including prompt action, should system breaches occur.

Earning Opportunities

CEX.IO provides its users exclusive chances to generate income. Its staking program is enhanced by Instant Sell and liquid staking options, which reward users for holding particular cryptocurrencies.

The platform also grants flexible management of staking rewards. They can be distributed daily, monthly, or annually. This flexibility allows individuals to trade cryptocurrencies and earn passive income from crypto staking without in-depth technical knowledge. CEX.IO manages all the complex details on your behalf.

How to Sign Up on CEX.IO

  1. Create Account - Visit the CEX.IO website and fill out the create account form. You'll need to include a valid email, set your password and type in other details like your phone number and name.
  2. Verify Account - Confirm your email, you should get an email asking you to verify your account creation.
  3. Transferring Funds - Once your account has been verified, you'll be able to deposit using the deposit methods listed below.
  4. Start Trading Crypto - That's it! You should now have everything in place to start trading.

Deposit Methods

  • Bank Transfer
  • Debit Card
  • Credit Card
  • Cryptocurrency
  • Paypal
  • Apple Pay
  • Google Pay

CEX.IO Alternatives

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Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies
392+

Trading Fees
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Fiat Currencies Supported
USD, GBP, CAD, EUR, NZD + 75 others

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Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies
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Trading Fees
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Fiat Currencies Supported
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Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies
356+

Trading Fees
0.08% - 0.10%

Fiat Currencies Supported
USD, AUD, GBP, CAD, EUR, NZD + 85 others

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Final Thoughts

CEX.IO offers a wide selection of financial services suited to varying cryptocurrency demands, including advanced trading features, staking, and the opportunity to earn returns on crypto assets.

Thanks to its intuitive design, sophisticated trading tools, and stringent security protocols, CEX.IO is a dependable option whether you’re new to crypto or have considerable experience in the market.

If your objective is to embark on your journey with cryptocurrencies or elevate it, then CEX.IO provides an accommodating platform designed with your aspirations in mind. Its international accessibility, along with many products and dedicated customer service support, ensures that CEX.IO is more than just another crypto exchange.

CEX.IO FAQs

Yes, CEX.IO is available for use in Australia, allowing residents to buy, sell, and trade cryptocurrencies using its platform.

CEX.IO may not accept your card for several reasons, including the card not being supported, insufficient funds, a bank or card issuer blocking the transaction, or incorrect card details being entered. It’s advisable to check with your card issuer and ensure that your card is valid for international transactions.

To withdraw from the CEX.IO app, you need to log in to your account, navigate to the Finance section, select the currency you want to withdraw, choose your withdrawal method, enter the amount, and follow the on-screen instructions to complete the process.

CEX.IO generally accepts Visa and Mastercard credit and debit cards for transactions. It’s important to ensure that your card is enabled for international transactions and is issued by a bank that allows cryptocurrency purchases.

CEX.IO works as a cryptocurrency exchange where users can create an account, get verified, deposit funds, and then buy, sell, or trade a variety of cryptocurrencies. The platform offers a user-friendly interface for both beginners and experienced traders.

CEX.IO is headquartered in London, United Kingdom, and operates globally, offering its services to users in various countries, including Australia.

To get verified on CEX.IO, you need to sign up for an account, provide personal information, and submit required documents for identity verification, such as a government-issued ID and proof of residency. The verification process may take some time as the documents are reviewed for approval.

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Methodology

At Crypto Head we use a rigorous research and rating process to assess each platform. Our star rating system is out of 5 stars and is designed to condense a large amount of information into an easy-to-understand format. You can read our full methodology and rating system for more details.

About The Authors

James Headshot
Written by

Crypto Technical Writer

James Page, previously the lead writer at Crypto Head and a registered psychologist, brings a unique perspective to the world of blockchain and cryptocurrency.

His extensive experience in the industry and ability to present complex concepts in an understandable manner make his articles a valuable resource for readers seeking to navigate the ever-evolving crypto landscape.

Check James out on:
Adam Headshot
Edited by

Co-Founder / Managing Editor

Adam Morris, the co-founder of Crypto Head and a respected crypto expert, offers insightful commentary and analysis on cryptocurrency, NFTs, and the evolving digital landscape.

His extensive experience and features in top-tier publications like Forbes and CNN underscore his deep understanding of the crypto world and its future potential.

Check Adam out on: