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Bitso Review

Last Updated on March 20, 2024

James Headshot
Written by
Adam Headshot
Edited by
Bitso logo
Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.
Visit Bitso

The Bottom Line Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Bitso is an exceptional crypto trading platform dedicated to creating an accessible and efficient exchange environment. Rooted deeply in Latin America, its service meets users’ specific requirements for an optimal experience.

Bitso has quickly established itself as a prominent cryptocurrency exchange by offering multiple trading options, tight security measures, and unmatched customer support services.

Table of Contents
Disclaimer: This is not a validation of cryptocurrency or any particular provider, service, or product. It should not be taken as advice to engage in trading or use any services. Please check our terms and conditions.


  • Offers a variety of cryptocurrencies for trading.
  • User-friendly interface for beginners.
  • Provides advanced trading features for experienced users.
  • Supports fiat deposits and withdrawals.
  • Strong focus on security measures.


  • Limited geographic availability, primarily focused on Latin America.
  • Fewer altcoins compared to larger international exchanges.
  • Customer support can be slow to respond.
  • Trading fees can be relatively high for low-volume traders.
  • Limited educational resources for new traders.

Quick Summary

Headquarters Location Mexico City, Mexico
Fiat Currencies Supported USD + 4 others (some through third party apps)
Total Supported Cryptocurrencies 50+
Trading Fees 0.10% - 0.10%
Deposit Methods Bank Transfer, Debit Card, Cryptocurrency, Payoneer
Support Facebook, Twitter, Instagram
Mobile App Yes - iOS, Android

Bitso is a digital platform that has quickly gained ground within the cryptocurrency trading ecosystem. Acting as an intermediary between traditional finance and the emerging field of digital currencies, this unique offering presents traders with an exciting trading platform to tap.

Bitso homepage

Bitso has quickly established itself as an innovative cryptocurrency platform, connecting conventional finance with the rapidly evolving crypto ecosystem. Leveraging the recent surge in digital currency adoption, they have created an environment in which ease of access and trade efficiency are top priorities.

This digital gateway has successfully adjusted to the changing needs of the market, ensuring an inclusive financial future for its users.

About Bitso

Bitso was founded with the mission of making cryptocurrency more accessible for Latin Americans, in particular. Led by Daniel Vogel, Pablo Gonzalez and Ben Peters as its founding members – now led by Ben Peters himself – it quickly established a name as an exchange that seamlessly exchanges cryptocurrencies like Bitcoin and Ethereum into local currency such as Mexican pesos or Argentine pesos.

Bitso has experienced exponential growth thanks to their commitment to creating an efficient and user-friendly platform, with notable impacts in several countries they operate in.

Bitso features

Bitso’s trajectory has been defined by pivotal moments and market shifts within the cryptocurrency ecosystem. Since its founding, demand for digital assets in Latin America has dramatically increased; Bitso has led the charge in providing an engaging platform tailored specifically to this audience.

Pablo Gonzalez and Daniel Vogel have successfully guided Bitso through waves of crypto trends, from Bitcoin’s meteoric ascent and Ethereum’s subsequent diversification, to adding altcoins such as Litecoin and Ripple as assets on its exchange. Bitso’s growth reflects growing appetite for digital currencies in regions with volatile economies where digital coins provide stability and innovation as an alternative financial solution.

Bitso has a number of active social profiles including Facebook, Twitter, Instagram, LinkedIn, Reddit, Telegram and YouTube.

Bitso has a mobile app on both the Apple App Store and Google Play.

Bitso Supported Cryptocurrencies

Bitso supports trading on over 50 cryptocurrencies on their platform. This exchange currently supports 19 of the top 30 market cap cryptocurrencies.

  • Bitcoin (BTC)
  • Ethereum (ETH)
  • Tether USDt (USDT)
  • BNB (BNB)
  • Solana (SOL)
  • XRP (XRP)
  • Dogecoin (DOGE)
  • Toncoin (TON)
  • Cardano (ADA)
  • Shiba Inu (SHIB)
  • Avalanche (AVAX)
  • TRON (TRX)
  • Polkadot (DOT)
  • Chainlink (LINK)
  • Bitcoin Cash (BCH)
  • Uniswap (UNI)
  • Polygon (MATIC)
  • Litecoin (LTC)
  • NEAR Protocol (NEAR)
  • Dai (DAI)
  • Pepe (PEPE)
  • Internet Computer (ICP)
  • Kaspa (KAS)
  • Ethereum Classic (ETC)
  • Aptos (APT)
  • Monero (XMR)
  • Render (RNDR)
  • Hedera (HBAR)

Download full list of cryptocurrencies Bitso supports

Trading Experience

Bitso strives to offer its traders a user-friendly trading experience. Both its standard platform and advanced Alpha offer intuitive user interfaces designed for efficient trading.

Bitso’s main goal is to simplify trading for newcomers while giving experienced traders all of the tools they need for a pleasant trading journey.

Bitso’s trading experience is the result of careful design and technological expertise, offering an intuitive interface for traders of all levels. From experienced traders looking for advanced features for their strategies to newcomers wanting an easy path towards trade turnover, Bitso offers a well-rounded platform.

Bitso Alpha provides traders with an enhanced trading experience through comprehensive transaction information, providing greater insight into trading patterns and market movements.

Bitso exchange marketing

Bitso Fees

Bitso has developed its fee structure to be competitive and meet the needs of both casual and experienced traders alike. Fees are calculated according to an tiered system that corresponds with trading volume – so costs remain proportionate with activity levels.

Bitso’s approach to trading fees, deposits and withdrawal charges strives to offer users a fair and transparent pricing model.

Bitso’s fee structure represents a delicate balancing act, designed to meet the diverse financial behaviors of its users. Without going into details, Bitso is designed with users with different goals in mind – from someone looking for their first transaction experience through to professionals with higher trading volumes than ever.

Fee models that reward active traders while maintaining appropriate commission fees vary based on trade size and nature, whether that means crypto-crypto trading or crypto-fiat trading.

Type Fee
Deposit Fee (Bank Transfer) 0%
Deposit Fee (Debit Card) 0%
Trading Fee 0.10% - 0.10%
Withdrawal Fee (Bank Transfer) 0%

Bitso supports a range of different cryptocurrencies with varying withdrawal fees. When looking at Bitcoin, they don't charge anything above the standard Bitcoin network fee. Across all the crypto exchanges we've reviewed, the average Bitcoin transaction fee charged is 0.000415 BTC compared to the actual network fee of 0.000067 BTC. This means you are saving 83.76% on Bitcoin transactions by using Bitso instead of other exchanges.

Bitso has a maker/taker fee schedule which you can see below.

0.095% 0.099% < 500,000
0.090% 0.099% > 500,000
0.084% 0.099% > 1,000,000
0.080% 0.095% > 1,500,000
0.075% 0.090% > 3,000,000
0.069% 0.080% > 5,000,000
0.060% 0.069% > 10,000,000
0.050% 0.060% > 15,000,000
0.040% 0.050% > 20,000,000

Security - Is Bitso Safe?

Bitso has made security their top priority and have taken various measures to protect user security. Two-factor authentication, multi-signature wallets, cold storage practices for Bitcoin and other major cryptocurrencies and cold wallets are among the many features available as security options.

Bitso complies with legal regulations and conducts necessary verification checks on its users to provide a secure trading environment.

Looking deeper at Bitso’s security apparatus reveals that this exchange has gone to great lengths to protect its users’ assets. Beyond employing two-factor authentication and multi-signature wallets, the platform utilises various security measures ranging from advanced encryption techniques to stringent internal controls to protect its customers.

Bitso provides its users with an unprecedented level of security by protecting assets in cold storage away from online threats, and carefully monitoring transaction details for any signs of unauthorised activity – thus guaranteeing them peace of mind in an ever-evolving digital finance landscape. Their comprehensive security strategy stands as proof of their dedication to maintaining an ideal trading environment amid shifting risks present within it.

Bitso Customer Support

Bitso offers accessible and responsive customer support that traders can reach via email – offering prompt and helpful service.

By offering users access to a knowledge base and sending frequent updates via email links, organizations ensure they have all of the information needed to address common issues quickly and make their support experience a positive one.

Bitso offers its traders an invaluable customer support system through email, where they can initiate withdrawal requests or gain guidance in various aspects of trading.

Support goes beyond simple troubleshooting with an expansive knowledge base that is regularly updated, providing users with all of the resources necessary to understand trading cryptocurrencies. Here, the focus is not simply on solving issues but empowering users with tools and information to enhance their trading experience overall.

Bitso support

Bitso Support Channels

  • Facebook
  • Twitter
  • Instagram
  • Live Chat
  • Help Center Articles
  • Support Ticket

How to Sign Up on Bitso

  1. Create Account - Visit the Bitso website and fill out the create account form. You'll need to include a valid email, set your password and type in other details like your phone number and name.
  2. Verify Account - Confirm your email, you should get an email asking you to verify your account creation.
  3. Transferring Funds - Once your account has been verified, you can deposit using the deposit methods listed below, including some options through third party apps.
  4. Start Trading Crypto - That's it! You should now have everything in place to start trading.

Deposit Methods

  • Bank Transfer
  • Debit Card
  • Credit Card
  • Cryptocurrency
  • Paypal
  • Apple Pay
  • Google Pay
  • Payoneer

Bitso Alternatives

Binance logo


Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies

Trading Fees

Fiat Currencies Supported
USD, GBP, CAD, EUR, NZD + 75 others

Visit Binance
Kraken logo


Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies

Trading Fees
0.08% - 0.40%

Fiat Currencies Supported
USD, AUD, GBP, CAD, EUR + 1 other

Visit Kraken
OKX logo


Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies

Trading Fees
0.08% - 0.10%

Fiat Currencies Supported
USD, AUD, GBP, CAD, EUR, NZD + 85 others

Visit OKX

Final Thoughts

Bitso is more than a place to trade cryptocurrencies; it serves as an ecosystem supporting digital asset transactions.

Bitso prides itself as an exchange that prioritizes user experience and financial inclusion, offering features tailored to accommodate novice traders as well as experienced traders.

As we gain more insight into the cryptocurrency ecosystem, it becomes evident that crypto exchanges like Bitso are playing an increasingly crucial role. They play a pivotal role in shaping how quickly and smoothly individuals transition to digital assets as part of everyday finance.

As industry trends evolve, we can expect exchanges to refine their offerings accordingly, adapting to regulations and technological advancements so as to meet customer demands.

Bitso FAQs

Bitso is a cryptocurrency exchange platform that prioritizes security for its users. It employs a range of security measures to protect customer funds and data.

However, as with any online service, it’s essential for users to use strong passwords, enable two-factor authentication, and exercise caution to safeguard their accounts.

Yes, Bitso requires Know Your Customer (KYC) verification to ensure compliance with regulatory standards. This process involves providing personal information and documents to verify one’s identity, which helps in preventing fraud and money laundering.

The monthly withdrawal limit for Bitso can vary depending on the user’s account level, which is determined by the degree of KYC verification completed. Users should check the latest information directly on Bitso’s platform or contact their support for up-to-date limits.

Similar to withdrawal limits, the deposit limit on Bitso may depend on the user’s verification level. Higher levels of verification typically result in higher deposit limits.

Users can find the most current deposit limits by consulting Bitso’s terms of service or reaching out to customer support.

Bitso is a cryptocurrency exchange that primarily operates in Latin American countries. It has a significant presence in countries like Mexico and Argentina and is focused on expanding its services to other regions within Latin America.

Bitso was co-founded by Ben Peters, Daniel Vogel, and Pablo Gonzalez. The ownership may extend to a broader group of individuals and investors, especially as the company has raised funds from various investors over time.

Bitso operates as a regulated entity in the countries where it offers services. It has taken steps to comply with local financial regulations and has been proactive in working with financial authorities to ensure that it adheres to necessary legal and regulatory standards.

To deposit money into Bitso, you typically need to create an account, complete the necessary KYC process, and then follow the platform’s instructions to transfer funds. This may involve making a bank transfer, using a third-party service, or depositing cryptocurrency into your Bitso wallet.

Bitso User Reviews

4.0 out of 5.0

1 reviews

5 Stars: 0%
4 Stars: 100%
3 Stars: 0%
2 Stars: 0%
1 Star: 0%

Showing 1 of 1 Review

RICHARD (Mexique) 3 months ago




At Crypto Head we use a rigorous research and rating process to assess each platform. Our star rating system is out of 5 stars and is designed to condense a large amount of information into an easy-to-understand format. You can read our full methodology and rating system for more details.

About The Authors

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Written by

Crypto Technical Writer

James Page, previously the lead writer at Crypto Head and a registered psychologist, brings a unique perspective to the world of blockchain and cryptocurrency.

His extensive experience in the industry and ability to present complex concepts in an understandable manner make his articles a valuable resource for readers seeking to navigate the ever-evolving crypto landscape.

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Edited by

Co-Founder / Managing Editor

Adam Morris, the co-founder of Crypto Head and a respected crypto expert, offers insightful commentary and analysis on cryptocurrency, NFTs, and the evolving digital landscape.

His extensive experience and features in top-tier publications like Forbes and CNN underscore his deep understanding of the crypto world and its future potential.

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