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Zipmex Review

Last Updated on January 24, 2025

James Headshot
Written by
Adam Headshot
Edited by
Zipmex logo
3.29
Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.
Visit Zipmex

The Bottom Line Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Zipmex is a user-friendly and secure cryptocurrency trading platform with competitive trading fees. It offers a wide array of crypto assets and fiat currencies, including its digital token, ZMT. The ZMT token provides additional benefits to users, like trading fee discounts.

The platform provides various features for novice and experienced traders, such as a simple interface, a secure trading environment, advanced charting tools, and a mobile app. It also emphasizes security, including up to $100 million in insurance coverage.

Table of Contents
Disclaimer: This is not a validation of cryptocurrency or any particular provider, service, or product. It should not be taken as advice to engage in trading or use any services. Please check our terms and conditions.

Pros

  • Supports various cryptocurrencies
  • User-friendly interface
  • Offers an interest-bearing account feature
  • Provides a secure trading platform
  • Regulatory compliance in multiple jurisdictions

Cons

  • Limited educational resources for new traders
  • Customer support can be slow to respond
  • Not available to users in all countries
  • Higher fees compared to some other exchanges
  • Limited advanced trading features for professional traders

Quick Summary

Headquarters Location International
Fiat Currencies Supported USD + 1 other
Total Supported Cryptocurrencies 9+
Trading Fees 0.10% - 0.20%
Deposit Methods Bank Transfer, Cryptocurrency, OVO, ShopeePay, DANA, GoPay, LinkAja
Support Live Chat, Help Center Articles, Support Ticket
Mobile App Yes - iOS

Zipmex is a place for traders and investors looking for a crypto exchange that offers security and ease of use. The platform’s competitive transaction costs, referral rewards, and advanced trading opportunities show its versatility and functionality.

Zipmex homepage

The standout feature of Zipmex goes beyond its competitive trading fees. The platform takes pride in offering simplicity that appeals to those overwhelmed by the technicalities associated with trading platforms.

User opinions about their experience on the exchange vary significantly. Some commend its profit-earning potential, while others report instances involving inaccessible funds or inefficient support experiences.

About Zipmex

Zipmex operates as a regulated digital currency and asset exchange. It has spread its influence through the Asia Pacific region, particularly with notable success in Australia. Zipmex Australia Pty Ltd has positioned itself prominently in the crypto space.

When selecting which digital assets are available on their platform, Zipmex maintains high standards for clients’ investment options. This vetting process includes well-established cryptocurrencies and newer promising tokens, ensuring investors receive quality opportunities.

Zipmex features

Zipmex has a number of active social profiles including Facebook, Twitter, Instagram, LinkedIn, Reddit, Telegram and YouTube.

Zipmex has a mobile app on the Apple App Store.

Zipmex Supported Cryptocurrencies

Zipmex supports trading on over 9 cryptocurrencies on their platform. This exchange currently supports 8 of the top 30 market cap cryptocurrencies.

  • Bitcoin (BTC)
  • Ethereum (ETH)
  • Tether USDt (USDT)
  • XRP (XRP)
  • Solana (SOL)
  • BNB (BNB)
  • USDC (USDC)
  • Dogecoin (DOGE)
  • Cardano (ADA)
  • TRON (TRX)
  • Chainlink (LINK)
  • Avalanche (AVAX)
  • Sui (SUI)
  • Toncoin (TON)
  • Stellar (XLM)
  • Shiba Inu (SHIB)
  • UNUS SED LEO (LEO)
  • Hedera (HBAR)
  • Litecoin (LTC)
  • Hyperliquid (HYPE)
  • Bitget Token (BGB)
  • Polkadot (DOT)
  • Bitcoin Cash (BCH)
  • Ethena USDe (USDe)
  • MANTRA (OM)
  • Uniswap (UNI)
  • Dai (DAI)
  • Ondo (ONDO)
  • Monero (XMR)
  • Pepe (PEPE)

Download full list of cryptocurrencies Zipmex supports

Trading Experience

The cornerstone of the Zipmex framework is the Zipmex Token (ZMT). ZMT plays a crucial role by giving its holders various advantages, from reduced trade fees to privileged access to unique and exclusive events.

If you have a Zipmex account, the platform provides a trouble-free trading experience through a user-friendly interface. It also offers a smooth and rapid implementation of various trading strategies. The inclusion of TradingView allows for superior charting capabilities that facilitate thorough analysis of market trends. These elements are designed to meet experienced traders’ demands to explore the crypto market extensively.

For those who need to manage their trades anywhere at any time, Zipmex’s mobile application allows users to deposit funds and offers extensive portfolio management. It enables executing trades and accumulating yield while on the move.

Order Types and Execution

Zipmex recognizes that traders need various order types to maximize their potential, so it offers both Market Orders and Limit Orders. These options enhance flexibility for different trading strategies.

When quick action is needed, Market Orders enable immediate execution at the most favorable current market price. On the other hand, Limit Orders allow traders to specify the exact buy or sell price, ensuring adherence to their strategic pricing goals.

The decision between using market orders or limit orders can greatly influence your approach when participating in financial markets. The goal is to make the trading environment suitable for what’s happening in the marketplace and align with individual objectives.

Zipmex exchange marketing

Zipmex Fees

Zipmex’s trading fee structure is simple and competitive, ensuring users can access low fees when participating in the market. Traders are charged a rate of 0.10% - 0.20% for makers and takers, allowing them to operate in the market with confidence that high costs won’t reduce their profits that much.

The platform provides an opportunity to reduce these already low trading fees by acquiring ZMT tokens. Traders who lock up a certain quantity of ZMT can achieve VIP status and receive discounts on Zipmex trading fees of as much as 50%.

Type Fee
Deposit Fee (Bank Transfer) $25 USD
Trading Fee 0.10% - 0.20%
Withdrawal Fee (Bank Transfer) $25 USD (min. of 30 USD withdrawal)

Zipmex supports a range of different cryptocurrencies with varying withdrawal fees. When looking at Bitcoin, their withdrawal fee is 0.0002 BTC. The average across all other exchanges that we've reviewed is 0.000266 BTC. This means Zipmex charges below the industry average by 24.68%.

Zipmex has a maker/taker fee schedule which you can see below.

Member Level VIP VIP 1 VIP 2 VIP 3 VIP 4
Criteria – Buy and lock 100 ZMT Buy and lock 1000 ZMT Buy and lock 5000 ZMT Buy and lock 20,000 ZMT
Discount 0.00% Off 10% Off 20% Off 35% Off 50% Off
Maker Fee 0.20% 0.18% 0.16% 0.13% 0.10%
Taker Fee 0.20% 0.18% 0.16% 0.13% 0.10%

Security - Is Zipmex Safe?

Zipmex implements a strict security framework to protect user funds and personal information. This commitment to safety is emphasized by insurance coverage reaching $100 million.

The platform also emphasizes the importance of vigilance among its users through proactive encouragement to understand insurance terms and limitations. It prioritizes confidentiality regarding personal data while adhering to legal requirements, which may warrant sharing information with government or regulatory bodies only when essential.

Their digital wallet combines ease of use with protection mechanisms upholding a stipulated limit on insured value and streamlining deposits and withdrawals specific to cryptocurrency transactions.

Zipmex Customer Support

Zipmex’s 24/7 customer service ensures constant access to support. Assistance is easily accessible via live chat, email, or the extensive support center provided by the platform.

However, feedback on their customer support experience varies. Some users commend the speedy and efficient assistance received, while others suggest there’s room for improvement regarding faster response times and more effective problem-solving.

Although Zipmex recognizes its flaws, it remains committed to ensuring transactions are executed flawlessly, and boosting a responsive support team is part of this commitment. In pursuit of enhancing user experiences with its platform’s customer service (particularly in addressing slower KYC procedures and resolving technical difficulties encountered during account creation), Zipmex focuses on improving its overall support framework.

Zipmex support

Zipmex Support Channels

  • Facebook
  • Twitter
  • Instagram
  • Live Chat
  • Help Center Articles
  • Support Ticket

Exclusive Services

Zipmex appeals to everyday traders and more selective customers, including institutional investors, family offices, and self-managed super funds. Its over-the-counter (OTC) trading service is designed to execute large orders, prioritize safety and privacy, and minimize price impact during trades.

A wide array of services made for wealthy individuals and organizational clients ensures they receive top-tier crypto offerings from Zipmex. The platform guarantees 24/7 personalized customer support aimed at refining their investing experience. This collection of features and the commitment to offering optimal prices and care makes Zipmex an attractive option to all crypto enthusiasts.

Verification and Compliance

Zipmex remains dedicated to compliance regulations when opening a Zipmex account. As a digital asset exchange registered under the Australian Securities and Investment Commission and AUSTRAC, it enforces strict policies to prevent money laundering and terrorist financing activities.

Users wishing to trade on Zipmex are mandated to undergo a KYC verification procedure. This procedure starts by submitting a government-issued ID, driver’s license, or passport and a recently taken selfie for identity validation.

Users must use an advanced KYC process to access superior membership perks such as immediate AUD deposits. To meet the criteria for high-level verification tiers, recent bank statements covering the last three months plus evidence verifying one’s residential address must be submitted. This ensures alignment between bank account details provided and identities verified in documents submitted previously, resulting in reinforced security measures.

How to Sign Up on Zipmex

  1. Create Account - Visit the Zipmex website and fill out the create account form. You'll need to include a valid email, set your password and type in other details like your phone number and name.
  2. Verify Account - Confirm your email, you should get an email asking you to verify your account creation.
  3. Transferring Funds - Once your account has been verified, you'll be able to deposit using the deposit methods listed below.
  4. Start Trading Crypto - That's it! You should now have everything in place to start trading.

Deposit Methods

  • Bank Transfer
  • Debit Card
  • Credit Card
  • Cryptocurrency
  • Paypal
  • Apple Pay
  • Google Pay
  • OVO
  • ShopeePay
  • DANA
  • GoPay
  • LinkAja

Zipmex Alternatives

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Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

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Fiat Currencies Supported
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Fiat Currencies Supported
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Fiat Currencies Supported
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Final Thoughts

Zipmex is a regulated digital asset exchange. The platform offers a wide array of digital assets, is designed with users in mind, and has an attractive fee model. The exchange continues to prioritize providing a secure trading environment, which benefits traders at all proficiency levels.

Whether you are just starting on your crypto journey or seeking ways to enhance your trading strategies, Zipmex is a remarkable platform to join. With its customized services and commitment to customer satisfaction, the exchange stands out as a great example of what can be achieved by a digital asset exchange in the ever-evolving cryptocurrency space.

Zipmex FAQs

Marcus Lim, the co-founder of Zipmex, has aimed to offer an exchange that caters to both beginner and advanced traders. The platform includes features such as advanced trading tools and a range of cryptocurrencies, supporting popular coins like Bitcoin and Ethereum. For traders considering Zipmex, it’s advisable to look at independent reviews for user testimonials and consider the competitive trading fees, deposit methods, and withdrawal process, as these factors can vary between exchanges.

Customers can typically initiate withdrawals from their Zipmex accounts, moving their assets to another wallet or converting them to fiat currency. However, the withdrawal process, including the speed and any associated withdrawal fees, can be based on several factors, including verification level, the type of currency, and market conditions. It is important to note that withdrawal options and regulations vary by region and company.

Zipmex operates in various jurisdictions, including Singapore, where the crypto exchange industry undergoes regulation. The Monetary Authority of Singapore (MAS) is the key financial regulatory authority overseeing financial firms’ operations, including digital assets exchanges. Potential users should confirm the current regulatory status of Zipmex in Singapore by checking with MAS or looking into the most recent news from reputable sources.

Zipmex is a Singapore-based cryptocurrency exchange that operates in several regions and provides various investment opportunities through its digital trading platform. Its services include Zipmex Australia Pty Ltd, which caters to users in the Australian market. As an international firm, Zipmex offers mobile apps and customer support in various languages to accommodate users worldwide who want access to its platform.

To determine whether MAS currently regulates Zipmex, it would be necessary to consult the latest information provided by the MAS or check the most recent updates from the company. Regulation ensures adherence to financial industry standards and offers additional security for traders and investors. For any cryptocurrency exchange, including Zipmex, users must verify its regulatory status, as it can affect the company’s level of trust and security.

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Methodology

At Crypto Head we use a rigorous research and rating process to assess each platform. Our star rating system is out of 5 stars and is designed to condense a large amount of information into an easy-to-understand format. You can read our full methodology and rating system for more details.

About The Authors

James Headshot
Written by

Crypto Technical Writer

James Page, previously the lead writer at Crypto Head and a registered psychologist, brings a unique perspective to the world of blockchain and cryptocurrency.

His extensive experience in the industry and ability to present complex concepts in an understandable manner make his articles a valuable resource for readers seeking to navigate the ever-evolving crypto landscape.

Check James out on:
Adam Headshot
Edited by

Co-Founder / Managing Editor

Adam Morris, the co-founder of Crypto Head and a respected crypto expert, offers insightful commentary and analysis on cryptocurrency, NFTs, and the evolving digital landscape.

His extensive experience and features in top-tier publications like Forbes and CNN underscore his deep understanding of the crypto world and its future potential.

Check Adam out on: