Key Takeaways:
- Crypto trader “White Whale” says MEXC froze $3.1M and invited him to Malaysia for resolution, raising safety and coercion concerns.
- MEXC cited risk management policies as the reason for asset freezes but did not address the invitation or coercion claims.
- White Whale launched a $2M social media campaign with a $1M bounty to pressure MEXC, echoing previous complaints of similar freezes.
A crypto trader known as “White Whale” claims $3.1 million of his funds remain frozen on exchange MEXC, and that he was invited to travel to Malaysia in person to resolve the issue – an offer he rejected.
Screenshots show MEXC’s global head of customer service extending the invitation for talks with leadership, despite Know Your Customer (KYC) procedures normally being handled online.
Oh yeah – this is crypto. You fellow degens love receipts. You go you. pic.twitter.com/yw4Uk3QogO
— The White Whale (@TheWhiteWhaleHL) August 25, 2025
White Whale argued the request was coercive and unsafe, citing the rising risk of crypto-related kidnappings.
He said he had already completed standard KYC checks, including identity, residence, and phone verification, and noted that MEXC’s Terms of Service do not mandate in-person meetings.
MEXC responded that it only freezes funds for valid reasons such as price manipulation, wash trading, self-trading, front-running, or fraudulent activity, but did not address the Malaysia invitation claim.
To escalate pressure, White Whale launched a $2 million social media campaign, urging users to mint free NFTs and push the hashtag #FreeTheWhiteWhale, offering a $1 million bounty to participants if his funds are released.
MEXC has faced similar complaints, including past cases of long-term account freezes.