Binance Exec Says $1M Loss from Hack Isn’t Their Fault

Last Updated on June 4, 2024

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Key Takeaways:

  • Yi He, co-founder of Binance, stated that a user’s $1 million loss resulted from their computer being hacked, not a security breach on the platform.
  • The hacker exploited web cookies and a malicious plugin to access the account and execute unauthorized leveraged trades.
  • Binance clarified that it could not compensate for losses due to compromised user devices and advised against logging in with active cookie plugins.

Yi He, co-founder of Binance, has denied claims that a security breach on the platform led to a $1 million loss from a user’s account.

She clarified that the user’s computer was hacked, which allowed the hacker to access the account and sell the victim’s coins, causing trading losses.

Crypto trader Nakamao reported losing their entire account balance through counter-trading, despite their Binance account password and two-factor authentication remaining secure.

Nakamao explained that the hacker manipulated their account by exploiting web cookies and executing unauthorized leveraged trades, leading to significant losses.

Binance’s customer service explained that the hacker used a malicious plugin to steal the account’s login status and conduct unauthorized transactions.

Binance responded to the account freeze request within one minute and 19 seconds, but the hacker had already completed several trades.

The exchange expressed sympathy but stated it could not compensate for losses due to compromised user devices.

Nakamao alleged that Binance was aware of the malicious plugin but did not act promptly.

Yi He advised users against logging in with active cookie plugins to avoid such risks, emphasizing that Binance cannot compensate for breaches caused by compromised login devices.

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