Key Takeaways:
- AWS’s Tokyo EC2 outage disrupted services at major exchanges like Binance, KuCoin, and MEXC, affecting trading, withdrawals, and system performance.
- Binance and KuCoin experienced service delays; MEXC reported order failures and chart anomalies but maintained secure user assets.
- The incident highlights crypto’s dependency on centralized infrastructure like AWS, renewing calls for decentralized solutions.
On April 15, major cryptocurrency platforms including Binance, KuCoin, and MEXC experienced disruptions due to a network outage at Amazon Web Services (AWS).
The issue originated in AWS’s Tokyo-based Elastic Compute Cloud (EC2), affecting at least 12 services.
We are aware of an issue impacting some services on the #Binance platform due to a temporary network interruption in the AWS data center.
— Binance (@binance) April 15, 2025
Some orders are still successful, but some are failing. If users failed, they may keep retrying.
Our team is working closely with AWS to…
Binance was among the first to report the problem, citing interrupted transactions and initially suspending withdrawals.
Services gradually resumed as AWS began to recover. KuCoin also confirmed temporary platform disruptions, while MEXC users faced abnormal trading behavior and delays in asset transfers, though Futures trading remained unaffected.
Dear MEXCer,
— MEXC (@MEXC_Official) April 15, 2025
We are sorry to inform you that due to a service disruption with AWS, some users may currently experience issues on the MEXC App and Web platform, including：
🔹Abnormal candlestick charts
🔹Failed order cancellations
🔹Delays in asset transfers for spot trading…
MEXC pledged to compensate users for verified losses. Other affected platforms included Coinstore, Gate.io, DeBank, Rabby Wallet, and Weex.
The outage highlights the crypto industry’s heavy reliance on centralized cloud infrastructure like AWS, which supports many major exchanges due to its low-latency capabilities.
This incident has reignited concerns over the risks of centralized dependencies in a space fundamentally built on decentralization, prompting renewed calls for more resilient and distributed systems.
About The Author
Adam Morris, the co-founder of Crypto Head and a respected crypto expert, offers insightful commentary and analysis on cryptocurrency, NFTs, and the evolving digital landscape.
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