Fidelity Confirms Data Breach Exposed Personal Info of 77,000 Customers

Last Updated on December 19, 2024

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Fidelity Investments logo is seen at one of its locations in Cambridge, Massachusetts. Source: Tada Images - stock.adobe.com

Key Takeaways:

  • Fidelity Investments reported a data breach affecting 77,099 customers, exposing personal information but not compromising customer accounts.
  • The breach occurred between August 17 and 19, and Fidelity responded by offering affected customers free credit monitoring for two years.
  • This is Fidelity’s fourth data breach in the past year, amid its ongoing efforts to expand crypto ETFs, including Bitcoin and Ethereum funds.

Fidelity Investments, a major crypto ETF issuer, confirmed a data breach affecting over 77,000 customers, though no accounts were impacted.

The breach, which occurred between August 17 and 19, exposed personal information like customer names via two newly created accounts.

Fidelity quickly detected and stopped the breach on August 19 and reported the incident to the Maine attorney general.

The $5 trillion asset manager has since worked with security experts to resolve the issue and is offering affected customers two years of free credit monitoring and identity restoration services.

This marks Fidelity’s fourth breach in the past year, with earlier incidents in March and July.

In addition to the breach, Fidelity’s Wise Origin Bitcoin Fund and Ethereum Fund have seen significant success in 2023, attracting nearly $10 billion and $445 million, respectively.

The firm joins companies like OpenAI and AT&T in facing major data breaches this year.

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