We may earn a commission from links on our site, but this doesn’t affect our reviews. Advertiser Disclosure

Freewallet Review

Last Updated on February 19, 2024

James Headshot
Written by
Adam Headshot
Edited by
Freewallet logo
Not enough data to rate exchange.
Visit Freewallet

The Bottom Line

In our detailed review of Freewallet, we’ve touched upon the key aspects that make it stand out in the crowded market of cryptocurrency wallets. With its range of wallets, including Freewallet Lite, and the inclusion of important features such as built-in exchanges and dedicated customer support, Freewallet caters to those looking for an accessible and functional cryptocurrency wallet solution.

Remember, while this review has aimed to provide you with unbiased information about Freewallet, it is crucial to conduct your own due diligence and consider your specific needs when choosing a crypto exchange or wallet service.

Table of Contents
Disclaimer: This is not a validation of cryptocurrency or any particular provider, service, or product. It should not be taken as advice to engage in trading or use any services. Please check our terms and conditions.

Please note: There are many user reviews claiming that they have been scammed on the Freewallet platform. We can't verify these claims but we wouldn't recommend using this exchange at this time.


  • User-friendly interface
  • Supports a wide range of cryptocurrencies
  • Offers built-in exchange services
  • Provides a mobile app for on-the-go access
  • Features some in-wallet security options


  • Has been reported to have customer service issues
  • Lacks transparency about company and team
  • Not as widely known or used as other platforms
  • Some users report issues with withdrawals
  • Higher fees compared to some other wallets and exchanges

Quick Summary

Headquarters Location Hong Kong
Fiat Currencies Supported USD, GBP, EUR + 40 others (some through third party apps)
Total Supported Cryptocurrencies 245+
Trading Fees No fees listed.
Deposit Methods Bank Transfer, Debit Card, Credit Card, Cryptocurrency, Simplex, Moonpay
Support Facebook, Twitter, Help Center Articles, Support Ticket
Mobile App Yes - iOS

Welcome to our comprehensive review of Freewallet, a digital currency wallet designed to meet the needs of both novice and experienced cryptocurrency users. In the following sections, we’ll explore the various facets of Freewallet, its services, and key features to give you a well-rounded view of what it has to offer.

Freewallet homepage

Freewallet’s position in the digital currency realm is cemented by its commitment to providing a seamless experience for users seeking secure and efficient management of their cryptocurrencies. This exchange has become synonymous with a forward-thinking approach to digital wallets, ensuring that users from various backgrounds can enter the world of cryptocurrencies with confidence.

The platform’s evolution over time reflects a keen understanding of user requirements and industry dynamics, solidifying its reputation as a stalwart in the crypto wallet landscape.

About Freewallet

Freewallet emerged on the scene as a dedicated cryptocurrency wallet provider, aiming to simplify the process of storing and managing digital assets. With a mobile-first approach, Freewallet has developed a suite of wallets catering to different user needs, making it convenient to handle a variety of popular cryptocurrencies.

Over the years, Freewallet has expanded its services to include built-in exchange capabilities and other user-centric features aimed at enhancing the cryptocurrency experience.

Freewallet features

The trajectory of Freewallet has been notably influenced by the ebbs and flows of the cryptocurrency market. Since its inception, the company has navigated through periods of extreme volatility and regulatory uncertainty, adapting its services to meet evolving user expectations and market conditions.

Notably, the widespread adoption of cryptocurrencies has led Freewallet to expand its offerings, accommodating an ever-increasing range of digital assets to cater to a growing audience seeking diversification of their cryptocurrency portfolios.

Freewallet has a number of active social profiles including Facebook, Twitter, LinkedIn, Reddit, Telegram and YouTube.

Freewallet has a mobile app on the Apple App Store.

Freewallet Supported Cryptocurrencies

Freewallet supports trading on over 245 cryptocurrencies on their platform. This exchange currently supports 14 of the top 30 market cap cryptocurrencies.

  • Bitcoin (BTC)
  • Ethereum (ETH)
  • Tether USDt (USDT)
  • BNB (BNB)
  • Solana (SOL)
  • XRP (XRP)
  • Cardano (ADA)
  • Dogecoin (DOGE)
  • Avalanche (AVAX)
  • TRON (TRX)
  • Chainlink (LINK)
  • Polkadot (DOT)
  • Polygon (MATIC)
  • Toncoin (TON)
  • Shiba Inu (SHIB)
  • Uniswap (UNI)
  • Bitcoin Cash (BCH)
  • Litecoin (LTC)
  • Internet Computer (ICP)
  • Dai (DAI)
  • Immutable (IMX)
  • Aptos (APT)
  • Ethereum Classic (ETC)
  • Cosmos (ATOM)
  • Stacks (STX)
  • Filecoin (FIL)
  • NEAR Protocol (NEAR)
  • Kaspa (KAS)

View all cryptocurrencies Freewallet supports

  • 1INCH
  • AAB
  • AAVE
  • ADA
  • AGIX
  • AKRO
  • ALGO
  • ANKR
  • APM
  • APPC
  • ARDR
  • ARNX
  • ARPA
  • ATRI
  • AUC
  • BAL
  • BAND
  • BAT
  • BCH
  • BCN
  • BDG
  • BDP
  • BEST
  • BLZ
  • BNB
  • BNT
  • BRD
  • BRZ
  • BST2
  • BSV
  • BTB
  • BTC
  • BTCV
  • BTG
  • BUSD
  • BZRX
  • CBC
  • CEL
  • CELR
  • CHAT
  • CHR
  • CHSB
  • CHZ
  • CLT
  • CMT
  • CND
  • COMP
  • CPAY
  • CRDT
  • CRV
  • CUR
  • CVP
  • CVT
  • DAI
  • DASH
  • DATA
  • DATX
  • DAV
  • DCN
  • DCT
  • DENT
  • DEXE
  • DGB
  • DGD
  • DLT
  • DNT
  • DODO
  • DOGE
  • DOT
  • DOVU
  • EDG
  • EKO
  • ENJ
  • EOS
  • ETH
  • EURS
  • EVER
  • EVX
  • EXM
  • FACE
  • FDZ
  • FLP
  • FTM
  • FTT
  • FUN
  • FWH
  • FXS
  • FYP
  • GHST
  • GLM
  • GNX
  • GOF
  • GOLD
  • GRT
  • GST
  • GT
  • GUSD
  • HEX
  • HIT
  • HMQ
  • HOT
  • HT
  • HUB
  • HVN
  • IDRT
  • IHT
  • IND
  • INJ
  • IPL
  • IQN
  • KEY
  • KRL
  • LA
  • LAMB
  • LCX
  • LEO
  • LEVL
  • LINA
  • LNC
  • LND
  • LRC
  • LSK
  • LTC
  • LUN
  • LUNA
  • LUNC
  • LVN
  • MANA
  • MASK
  • MDA
  • MG
  • MIN
  • MITX
  • MKR
  • MTH
  • MTLX
  • MTX
  • MYST
  • NCT
  • NEAR
  • NEO
  • NEXO
  • NGC
  • NMR
  • NPX
  • NUT
  • NXT
  • OAX
  • OCC
  • OGN
  • OKB
  • OM
  • OMG
  • ORN
  • OXT
  • PAXG
  • PAY
  • PERL
  • PERP
  • PKT
  • PLR
  • PLTC
  • PLU
  • PMA
  • PNT
  • POE
  • POLS
  • POND
  • POWR
  • PPT
  • PRO
  • PROS
  • PRS
  • PTOY
  • QKC
  • QNT
  • RCN
  • RDN
  • REEF
  • REM
  • REN
  • REQ
  • REV
  • RFR
  • RLC
  • RVN
  • SALT
  • SC
  • SNM
  • SNT
  • SRN
  • SYS
  • TEL
  • TNT
  • TRC
  • TRX
  • VET
  • VIB
  • VIBE
  • WABI
  • WAN
  • WBTC
  • WICC
  • WIN
  • WOO
  • XAUR
  • XDC
  • XDN
  • XEM
  • XLM
  • XMR
  • XPNT
  • XRP
  • XUC
  • XVG
  • XYM
  • XYO
  • YCC
  • YFI
  • YFII
  • ZAP
  • ZEC
  • ZKS
  • ZRX
  • ZSC

Trading Experience

Freewallet prides itself on offering a user-friendly interface that simplifies the process of cryptocurrency transactions. From a seamless registration process to an intuitive trading experience, users can enjoy a variety of trading features designed to cater to their trading style, whether it’s a quick swap of Ethereum for BNB or more complex trading strategies.

The trading experience on Freewallet is engineered to cater to the diverse needs of its user base, from casual traders to more seasoned investors. The exchange’s commitment to simplifying the trading process without compromising on features allows for a smooth and efficient trading environment.

By prioritising convenience and user preference, Freewallet ensures that its platform remains attractive to users seeking a blend of simplicity and functionality in their trading activities.

Freewallet exchange marketing

Freewallet Fees

Navigating the fee structure of any crypto exchange can be a challenging task. Freewallet structures its fees around several factors without binding users to a one-size-fits-all bracket.

The platform typically includes fees for transactions within the network and any operational costs associated with maintaining the security and functionality of the wallets.

In an industry where transparency is often sought after, Freewallet has positioned its fee strategy to reflect the intricate balance between covering operational costs and providing value to users. The fee framework is crafted to accommodate the diverse transactional needs of its user base, acknowledging that each transaction, from the simplest coin transfer to the most complex, has unique network considerations and cost implications.

Type Fee
Deposit Fee (Bank Transfer) 8% (minimum $11)
Deposit Fee (Credit/Debit Card) 8%
Trading Fee No fees listed.

Security - Is Freewallet Safe?

Security is paramount in any discussion about cryptocurrency storage and transactions. Freewallet has incorporated various layers of security to safeguard user assets, such as two-factor authentication and email confirmations for transactions.

Additionally, the wallets make use of cold storage methods to ensure the safety of funds.

In a domain where the security of funds is a top priority, Freewallet has augmented its security measures beyond the industry standard. The integration of sophisticated security protocols ensures that users’ assets receive a high level of protection from both external threats and internal vulnerabilities.

By continuously updating and refining its security measures, Freewallet aims to provide an environment where users can manage their assets with peace of mind.

Freewallet Customer Support

Customer support can often make or break a user’s experience with a crypto exchange. Freewallet provides support channels such as email assistance to address user service issues and inquiries.

The company is committed to offering timely responses to help resolve any complications users may encounter.

A customer-centric approach is evident in the way Freewallet handles user service issues. The company understands that robust support is vital for maintaining user trust and satisfaction.

As such, Freewallet has established a responsive support system to assist users with a wide array of inquiries, from technical difficulties to transaction-related questions, fostering a sense of community and reliability.

Freewallet support

Freewallet Support Channels

  • Facebook
  • Twitter
  • Instagram
  • Live Chat
  • Help Center Articles
  • Support Ticket

How to Sign Up on Freewallet

  1. Create Account - Visit the Freewallet website and fill out the create account form. You'll need to include a valid email, set your password and type in other details like your phone number and name.
  2. Verify Account - Confirm your email, you should get an email asking you to verify your account creation.
  3. Transferring Funds - Once your account has been verified, you can deposit using the deposit methods listed below, including some options through third party apps.
  4. Start Trading Crypto - That's it! You should now have everything in place to start trading.

Deposit Methods

  • Bank Transfer
  • Debit Card
  • Credit Card
  • Cryptocurrency
  • Paypal
  • Apple Pay
  • Google Pay
  • Simplex
  • Moonpay

Freewallet Alternatives

Binance logo


Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies

Trading Fees

Fiat Currencies Supported
USD, GBP, CAD, EUR, NZD + 78 others

Visit Binance
Kraken logo


Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies

Trading Fees
0.06% - 0.16%

Fiat Currencies Supported
USD, AUD, GBP, CAD, EUR + 1 other

Visit Kraken
OKX logo


Crypto Head Rating
Our review is based on the spot trading platform. Please check our methodology on how we rate exchanges for further information.

Total Supported Cryptocurrencies

Trading Fees
0.06% - 0.10%

Fiat Currencies Supported
USD, AUD, GBP, CAD, EUR, NZD + 85 others

Visit OKX

Final Thoughts

Before concluding our review of Freewallet, it’s imperative to consider all aspects of the service it provides. Its focus on a mobile-first experience, range of wallet options, and in-built exchange functionality make it a versatile choice for managing cryptocurrency portfolios.

The cryptocurrency exchange landscape is a testament to the rapid innovation and dynamic nature of digital finance. Crypto exchanges play an instrumental role in shaping the accessibility and fluidity of digital markets.

As the industry continues to mature, these platforms will likely adapt to emerging technologies and user demands, further influencing the way individuals and institutions interact with digital assets.

Freewallet FAQs

Freewallet is a digital wallet service that provides platforms for storing, sending, and receiving various cryptocurrencies. It has been operational for several years and has a user base that transacts in crypto assets using its services.

However, whether a service is “legit” can also depend on user reviews, security features, and compliance with regulatory standards. Potential users should conduct due diligence and research Freewallet’s reputation and security measures before using the service.

The duration of a Freewallet transaction can vary depending on several factors, including the specific cryptocurrency being transacted, network congestion, and the transaction fees set by the user. Typically, transactions can range from a few minutes to several hours.

Freewallet might provide estimates for transaction times, but these are subject to the conditions of the blockchain network at the time of the transaction.

Freewallet is not a cold wallet. Cold wallets refer to offline storage of cryptocurrencies, which are considered more secure because they are less vulnerable to online hacking attempts.

Freewallet, on the other hand, is an online wallet or “hot wallet,” which means it is connected to the internet and facilitates easier transactions and exchanges of cryptocurrencies.

Freewallet is not entirely anonymous. While it allows users to conduct transactions with a degree of privacy, the service may require some personal information for account creation or verification purposes, especially to comply with regulatory requirements.

The extent of the anonymity may also depend on the level of verification and regulations in the user’s jurisdiction.

The ability to use Freewallet without verification depends on the type and amount of transaction. Some operations may require no verification, while others, especially those involving large sums, may require some form of identity verification to comply with anti-money laundering (AML) and know your customer (KYC) regulations.

Freewallet is a service operated by Wallet Services Limited. The company’s registration and operating details, including its location, should be available on its official website or terms of service agreement.

Users interested in this information should review the legal and contact sections of Freewallet’s website for the latest information.

Freewallet offers wallet services for cryptocurrency users and includes features that allow them to exchange one cryptocurrency for another within the wallet interface. While it provides exchange services, it is primarily known as a digital wallet provider and not a standalone cryptocurrency exchange platform.

To exchange coins on Freewallet, you typically need to have an account with them. Once logged in, you can select the option to exchange coins, choose the type of cryptocurrency you want to exchange and the one you want to receive, enter the amount, and follow the instructions provided by the wallet to complete the transaction.

The interface and process may vary depending on updates to the Freewallet app or the specific cryptocurrency involved.

Freewallet User Reviews

1.0 out of 5.0

1 reviews

5 Stars: 0%
4 Stars: 0%
3 Stars: 0%
2 Stars: 0%
1 Star: 100%

Showing 1 of 1 Review

Jose (USA) 1 week ago


I'm currently in a claim with them it's been 4 days since I bought a esso card and they still havent settled it not to mention that they do system up graded that hold your money for a bit all the time. I think they hold your money and invest it. While you can't touch it idk maybe they work real close with the government. Don't trust it if you value your money or privacy!


At Crypto Head we use a rigorous research and rating process to assess each platform. Our star rating system is out of 5 stars and is designed to condense a large amount of information into an easy-to-understand format. You can read our full methodology and rating system for more details.

About The Authors

James Headshot
Written by

Crypto Technical Writer

James Page, previously the lead writer at Crypto Head and a registered psychologist, brings a unique perspective to the world of blockchain and cryptocurrency.

His extensive experience in the industry and ability to present complex concepts in an understandable manner make his articles a valuable resource for readers seeking to navigate the ever-evolving crypto landscape.

Check James out on:
Adam Headshot
Edited by

Co-Founder / Managing Editor

Adam Morris, the co-founder of Crypto Head and a respected crypto expert, offers insightful commentary and analysis on cryptocurrency, NFTs, and the evolving digital landscape.

His extensive experience and features in top-tier publications like Forbes and CNN underscore his deep understanding of the crypto world and its future potential.

Check Adam out on: